RH Rooftop Restaurant Oak Brook

Review summary

1. v

   vicky

   VIP

   Chicago

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Service was slow brought out entrées one at a time waited for a The last entrée that was a salad. Rest of the meals were cold by the time that came out. had to keep asking for water. Also was disappointed in the lack of festive decorations for the holidays. 
   

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2. M

   Margie

   Chicago

   16 reviews

   5.0

   16 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   The ambience and service were awesome!!! The food was very good!!!
   

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3. N

   Nicole

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing, ordered the lobster roll which was delicious. Also great service.
   

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4. S

   Sandra

   VIP

   Chicago

   115 reviews

   3.0

   115 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service is always slow. Seated for over 20 minutes before a server came by. Caviar was dumped in the creme fraiche so we could not taste the caviar. It should have been served separately. We had asian cabbage salad and they forgot to dress it so it was dry and bland until we asked for dressing. The fried Artichoke was good and crispy. The aioli paired well. The beef dip sandwich was flavorful. Received sweet potato fries when we ordered regular fries. Lots of small errors the entire meal. Hosts were very busy chitchatting and were not friendly to customers.
   

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5. A

   Amy

   VIP

   Chicago

   10 reviews

   4.0

   10 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was lovely- our server was great. Mini lobster rolls a bundle of flavor.
   

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6. M

   Maria

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sent in laws for their 40th anniversary, as I love RH, they fell in love-even chose the same dishes we always order. Said they can't wait to go back and try some more of the items on the menu. Was the perfect way to celebrate 40 years!
   

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7. D

   Donna

   VIP

   Chicago

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 1

   We were very unhappy that RH had not one Christmas/Holiday decoration at all. We were told by staff they were not allowed to decorate. We feel if you are going out during the holiday season you expect to have it look festive! We were very disappointed and will not return!
   

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8. N

   Nijmah

   Chicago

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   The setting for here is probably only the really nice thing. It looks pretty and fun for pictures but it’s very overpriced and the service was not as good. The food tastes good, but for the price it’s not worth it. I shouldn’t have to pay $52 for an 8oz steak when it comes with no sides. It almost felt like we were being rushed when it came to ordering. I was really excited to visit this restaurant but unfortunately it wasn’t what I expected. Overall this restaurant is very overpriced and not as welcoming, but it’s really pretty to look at.
   

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9. J

   Jeffrey

   VIP

   Chicago

   47 reviews

   5.0

   47 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The Shrimp Vegetable salad was absolutely delicious. Noise level is high. Very airy atmosphere.
   

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10. J

    Jay

    VIP

    San Francisco

    39 reviews

    3.0

    39 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    This venue is seductive. Upon arrival, the beautiful dining room with glass walls and gorgeous chandeliers are complimented by the din of happy diners. The promise is palpable - and only delivered in part. To begin, we were 6 minutes early and the hostess insisted that we wait at the hostess desk until our two friends arrived. This was silly. There were empty tables. The menu is as offbeat as Restoration Hardware itself. Beautiful but quirky. The prosciutto & delice de bourgogne board is very well done. Tasty & beautiful. The wine list has some wonderful selections, but even in this post-covid world I must say that the pricing is out of this world - excessive. Our party of four enjoyed our entrees. The charred ribeye was cooked to temperature and was judged to be solid. Same with the King Salmon that two of us enjoyed. Well prepared and presented, but nothing to make it exciting. Completing our entrees was a shaved ribeye sandwich. While many may think this not classic dinner fare, it was perhaps the most delectable of the four. Finally, the service was halting. At times pretty good, and then completely absent for 15-20 minutes. Quite frustrating in the end - we never put in our dessert order because we were forced to wait for too long for the server to follow-up. This restaurant has the makings of a top notch experience. As much as we are rooting for that to occur, I've got to be frank and award only a three star rating.
    

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