RH Rooftop Restaurant at RH Palo Alto

Review summary

1. OT

   OpenTable Diner

   Los Angeles1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant, great service and delicious food.
   

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2. L

   LIca VIP

   San Francisco5 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and food was amazing! I’ll definitely return and try other items on the menu.
   

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3. K

   Kimmi

   San Francisco1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The vibe is cool and fancy, good environment to dine in. Food is okay, could be a good place to meet up with friends or for date.
   

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4. M

   Marsha VIP

   San Francisco24 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 5

   The waiters are in abundance or never to be found. They clear dishes while you are eating and give the check while still eating. The room is beautiful Some of the food is very good and some is only average, even a little disappointing
   

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5. FM

   FuadM

   San Francisco2 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The atmosphere is nice though very noisy. Service is OK. We had burrata and shrimp as an appetizer and both were very delicious. Their steak though was very disappointing. Both myself and my son ordered medium rare steak. Mine arrived medium well done, his was rare to raw.
   

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6. LV

   LaurelV

   San Francisco13 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   My second time back within a month, and the experience was not as good as my first time here. Arrived 15 mins early for our reservation- was told to wait and they would text us when the table was ready. They never texted us. When I walked back up at the reservation time we were sat at a table which had been empty the entire time. (Also observed another couple having the same experience with no text message) don’t say you’re going to text when the table is ready and then not do it…so strange. Also the main host had no smile and was not friendly. The server was excellent- not her fault but the beer we wanted they didn’t have…and they only offer a handful of choices. A second server came to take our drink order after we had already placed it… again with the disconnect. Crispy artichokes were ok but I’ll never order them again. Mini lobster rolls with caviar were as superb as the first time. French dip was large but not the best tasting I’ve ever come across. French fries were fresh but not exceptional in any way. The espresso in the affogato was excellent. Again the server was delightful and fun and sincere, charming; but the host staff turned away 3 small parties (2-4people) during our dinner when serval tables remained empty the two hours we were there so that seemed odd they would turn away business unless there were several no shows on reservations.
   

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7. D

   Debbie VIP

   San Francisco18 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, beautiful setting, fantastic service!
   

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8. A

   Anne

   San Francisco23 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I think it’s only noisy when the roof is closed. The service is lovely and the food is very good. Pretty setting. I love the thoughtfulness that went into the design. I will return
   

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9. M

   Marguerite VIP

   San Francisco28 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Extremely loud - half the time could not hear what my lunch partner said. The glass windows and atrium were The service was great. The Chinese chicken salad was good. The chocolate chip cookies very chocolatey.
   

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10. E

    Exia VIP

    Chicago4 reviews

    3.0

    Dined 7 days ago

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 5

    Food was average. Service was minimum: our waiter did not even check on us after the food came, and only came to refill water for us once, definitely not proper service that I expected from a restaurant like this. Good environment but very noisy ambience due to the restaurant was always packed. Can barely hear guests sitting right in front of us.
    

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