Riva Blu Italian Restaurant & Bar - Hull

Review summary

1. N

   Nicola

   Yorkshire

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely gorgeous food, staff are amazing as always, they can't do enough for you, advise you about any dish, lovely atmosphere, recommend the restaurant
   

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2. J

   Jayne

   Yorkshire

   1 review

   5.0

   1 review

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful Italian food, the pizza are typically authentic Italian pizza, absolutely delicious! Thin base and not doughy. Calamari, the best I've eaten! The staff are so tentative but not over bearing, which is perfect. They're all so friendly and knowledgeable about their menu. Highly recommended!
   

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3. M

   Mark

   Yorkshire

   1 review

   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good service- Tilly was professional and friendly.
   

   Riva Blu Italian Restaurant & Bar - HullResponded on November 4, 2024

   Thank you for your kind words! We’re delighted to hear Tilly provided you with friendly and professional service. We look forward to welcoming you back soon!
   

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4. A

   Adam

   Yorkshire

   1 review

   5.0

   1 review

   Dined on October 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very good quality fresh food . Good service! Don’t mind paying a charge when service is good . Hidden gem in kingswood .
   

   Riva Blu Italian Restaurant & Bar - HullResponded on October 19, 2024

   Thank you so much for your review! We work really hard to achieve 100% satisfaction, and it is great to see you had such a positive experience with us at Riva Blu. We look forward to welcoming you back in the near future!
   

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5. J

   Julia

   Yorkshire

   1 review

   5.0

   1 review

   Dined on October 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Made to feel very welcome. We dined at 17. 30 as my 18 month old grandson was with us. The food was delicious and all courses were eaten heartily The staff were friendly and helpful
   

   Riva Blu Italian Restaurant & Bar - HullResponded on October 13, 2024

   Your great feedback and rating mean a lot to us. Thank you so much from myself and the wider team!
   

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6. S

   Simon

   Malta

   10 reviews

   5.0

   10 reviews

   Dined on September 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great meal at Riva Blu Hull, service was excellent from start to finish attentive and not rushed. Megan went out of her way to look after us and the bar staff was efficient with the drinks we chose. We had three courses each and every plate was full of flavour. Will definitely return in future. Thank you Riva Blu.
   

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   Riva Blu Italian Restaurant & Bar - HullResponded on September 30, 2024

   Thank you for your review and for letting us know how we did! It's great to hear you had a great time with us and I do hope we see you again very soon.
   

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7. C

   CARL

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined on September 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Consistent quality all round from food to service and friendly atmosphere
   

   Riva Blu Italian Restaurant & Bar - HullResponded on September 30, 2024

   Thank you so much for your review! We work really hard to achieve 100% satisfaction, and it is great to see you had such a positive experience with us at Riva Blu. We look forward to welcoming you back in the near future!
   

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8. A

   Alex

   Liverpool

   4 reviews

   5.0

   4 reviews

   Dined on September 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely family meal for my daughters birthday. Good food and service!
   

   Riva Blu Italian Restaurant & Bar - HullResponded on September 26, 2024

   Thank you for your review and for letting us know how we did! It's great to hear you had a great time with us and I do hope we see you again very soon.
   

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9. MC

   MelanieC

   Yorkshire

   2 reviews

   4.0

   2 reviews

   Dined on September 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great service lovely food but steaks a little pricy,hope they do a half price steak night sometime.
   

   Riva Blu Italian Restaurant & Bar - HullResponded on September 26, 2024

   Thank you for taking the time to tell us about your visit. It’s great to see you enjoyed your time with us. We're sorry we couldn’t deliver a 5* experience. We hope to welcome you back soon for an all-round great visit!
   

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10. E

    Emily

    Washington DC

    1 review

    2.0

    1 review

    Dined on September 15, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 4

    Very nice atmosphere. However, we arrived at 530pm with only a couple of other tables with people but it look 75 minutes to get our food (2 pizza’s, antipasto cold cut platter, pasta dish) and it would have taken longer if I didn’t ask waiter what was the problem. Once we got the food, no one came to check on us again for 45 + minutes and they asked if we wanted more drinks. We waited another 30 minutes and had to wave down a waitress for our check. We were there from 530pm to 800pm and had no dessert. Food was ok. Male drink waiter was friendly, girl waitress rarely smiled and didn’t look happy to be working.
    

    Riva Blu Italian Restaurant & Bar - HullResponded on September 23, 2024

    Thank you Emily for the review. We’re glad to hear you enjoyed the atmosphere. However, we’re sorry to hear about the delay in service and the overall experience not meeting your expectations. This is certainly not the standard we strive for. We appreciate your patience and will address this with our team to ensure we improve in areas such as wait times and attentive service. Your feedback is invaluable in helping us enhance the dining experience for all of our guests. We hope you’ll consider giving us another chance in the future, and if you do, please don’t hesitate to reach out to us directly so we can ensure your next visit is exceptional. Kind Regards, Davide Carta General Manager
    

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