Rivers Edge Grill & Bar

Review summary

1. B

   Billie Jo

   San Francisco

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 4
   3. Service 3
   4. Ambience 3

   We were very disappointed. We set reservations to make sure we would enjoy prime rib buffet dinner. My husband is blind so I sat him down and I got a plate of food for him. At the end of making selections for my husband, I asked where the prime rib was. They told me that they ran out and it would be 30 minutes until ready. I made my plate and we sat down taking our time eating, waiting for prime rib to come out. Approx 30 minutes later I asked our server ( I believe her name was Katie or kathy) where was the prime rib at. She told me she would double check. She came back stating it would be another 30 minutes before ready. We finished up eating and paid our bill and left. We come to many buffets and regular dinner nights there and we never had any issues before. We just want our prime rib dinner that we paid for and didn't get. We would like a free comp meal for a wednesday night prime rib dinner
   

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2. D

   Debbie

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family and I had Thanksgiving buffet. All the food was great and the wide variety of desserts was great and the ones I enjoyed were delicious.
   

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3. J

   Janine

   San Francisco

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for the Thanksgiving Buffet. It was delicious! Exceeded our expectations and I think it was even better than prior years that we've gone. The service was excellent. Very attentive but not in the way. We all commented on that, particularly my 93 year old father in law.
   

   Rivers Edge Grill & BarResponded on November 30, 2024

   We are happy to hear that you enjoyed your experience with us!
   

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4. C

   Cassandra

   Sacramento

   9 reviews

   5.0

   9 reviews

   Dined on October 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was our 2nd time dining at the restaurant, having attended in July for my birthday dinner. We were able to dine without a reservation, as we were seated about 4:30. (The restaurant opens at 4 pm). Because we were the only couple at the time, outside of a single gentleman who was present, we were catered to in a timely manner by our server, Janice, and the busboy throughout our meal. The food was hot, and our appetizers of truffle fries and deep fried avocado were hearty and delicious. My husband's NY steak was cooked perfectly, and so was my salmon and rissoto dish. The only nuisance were a couple of flies as we ate, but we dealt with it, as the server explained that management was working to keep that insect at bay, but it's that time of year with weather changes and being close by the ocean. Overall, it was a good experience again. We returned for the prime rib special on 10/23/24. That meal went well: the prime rib was cooked very well to our liking (medium rare), but the baked potato was not hot but warm enough to melt the butter and still tasty. Mixed veggies were also part of the meal and were cooked well. Because our reservation was for 7 pm, the restaurant was crowded, and the prime rib special is always offered on the day we dined, it was possible that they would have run out, but that wasn't the case here. Will visit this place again.
   

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5. D

   David

   San Francisco

   21 reviews

   3.0

   21 reviews

   Dined on October 12, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Went for dinner while in town for a wedding. Service was mediocre at best. All the appetizers were undercooked. The deep fried stuff was near raw and not crispy at all. I order a steak. The quality of the steak was not that good. Over an inch of fat on the edges. Plating was sloppy, vegetables were swimming in oil and undercooked. Went back for breakfast the next morning. Over an hour to get our standard breakfast. Not good. If you are at the Casino it is convenient, don't set your expectations high and drink a lot and it will be fine.
   

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6. P

   Peggy

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined on September 8, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   We set up a reservation for brunch at 11am for my mother’s birthday. Their website stated that brunch was from 7am to 2pm. We got to the restaurant and was told that brunch ended at 11am. They were also very short staffed. It took a very long time to get our food even though there were only a couple of tables. The food was not warm.
   

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7. k

   kAREN

   San Francisco

   1 review

   2.0

   1 review

   Dined on September 5, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 5

   Beautiful location, by far my favorite view, sadly the food quality has declined, and it is still understaffed
   

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8. m

   michelle

   San Francisco

   1 review

   5.0

   1 review

   Dined on August 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Made a reservation using OpenTable for 6, with an extra 10-month old. They produced a nice, clean highchair for the little one instantly, and service was SO fast, courteous, professional, and pleasant. The wait staff person named Katie was brilliant. I ordered the salmon picatta -- wowza. Incredibly tasty and grilled perfectly, marvelous butter/lemon/caper sauce, and the baby asparagas grilled to die for. One of the best restaurants within 100 miles. Marvelous view from all tables of the valley down below and surrounding low mountains. Just a perfect restaurant.
   

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9. C

   Cassandra

   Sacramento

   9 reviews

   4.0

   9 reviews

   Dined on August 1, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   The environment was quite noisy, as the restaurant is basically an open space with no separation between guests. Service was good, although they overcooked my husband's steak. Therefore, he had to watch me eat until his plate was corrected. This was my birthday dinner, and the ice cream sundae was a nice surprise as a gift. We enjoyed the Creme Brule, and my salmon was PERFECTLY COOKED, and excellent to eat. Will be going back to the area in mid-October, so we plan to eat there again.
   

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10. G

    Gina

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on July 28, 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3

    Not much selection and omelette bar was missed. Not at all busy, but staff seemed frazzled. Would rather have been able have the choice of regular menu. One offering was not labeled turned out to be leftover prime rib. Waffles terrible! Something crunchy and overly sweet. Shrimp was good. After my singing the praises to friends, it was a major $140 disappointment. Wouldn't recommend buffet.
    

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