Rocksalt

Rocksalt reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Brian VIP

   Kent9 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great breakfast today for Mothers Day, but then it's a great breakfast every time. Made even better today as the sun shone and breakfast was served on the deck.
   

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2. G

   Gavin

   Kent10 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   We arrived at 1pm, ordered our food and then waited 1 hour 45 minute for our mains to arrive. The first time I asked where the food was the waiter said they would check but never returned. The next time one of my party got up to speak to a member of staff and was told ‘don’t know’ in regard to our meals. We then asked a waitress if we could move inside as the temperature had dropped and she went away and never came back! The next time I asked I was told there was no space which was fine - at least we weren’t ignored again. It’s a shame because the food was excellent and the staff were pleasant but we felt abandoned for most of the time. On reflection, I would not pay the discretionary service charge again.
   

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3. J

   Jason

   Kent1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Good food poor service. Very late main course, when it came 2 dishes were lukewarm, not hot. I didn’t like the ‘we are busy’ excuse, when the restaurant was half empty.
   

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4. C

   Charles

   London1 review

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We arrived early so that we could choose where to sit. The restaurant ageed to this request. Later, when we arrived the table we requested had been given to another couple. We were then seated next to a couple with a crying baby. The manager said it was not possible to reserve a table. As the restaurant had rooms we decided to saty there for the night. Breakfast was included and to be taken in the bar. We were prevented from sitting where we would have liked because the table was reserved. An obvious double standard. The classic full English breakfast came with eggs (plural) as you like them. only one egg arrived and cooked to the opposite way that I had requested Regarding the meal at Rocksalt , I requested the skate wing as detailed on the menu. What arrived was half a skate wing. Upon requesting an explantion I was told the the fish was priced by weight, but this fact was not mentioned on the menu. I was very disappointed with this response. This is not a cheap restaurant and we are happy to pay for a special meal, however all these issues spoiled what was meant to be a special occasion hence the poor review. Charles Brown.
   

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5. S

   Sammy

   Kent1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow - what fabulous food - with a beautiful view and fantastic friendly service - definitely worth a visit
   

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6. J

   Joan

   London27 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had a most enjoyable dinner. Both the food and service was very good.
   

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7. D

   Denise

   Surrey1 review

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Nice venue with lovely views over the Harbour. Friendly and helpful staff. Food was nice but both fish courses were a little over cooked. Service was quite slow or you could say, we weren’t rushed! Only a small selection of wines by the glass and mine could have been better. I would certainly go back but maybe not for a while.
   

   RocksaltResponded 3 days ago

   Thank you so much for taking the time to share this feedback. We are happy to hear that you enjoyed your experience with us, we take all feedback seriously and have passed your comments on to the team. We hope to see you again, take care!
   

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8. G

   Gill

   London2 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Lovely ambience, nice choices on the menu , staff friendly and helpful.
   

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9. F

   Faye

   Kent1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came today to celebrate my friends birthday. From the moment we walked in ,staff were friendly and attentive. Nothing too much trouble. Food was absolutely lovely. The ambience was great. We will definitely be returning.
   

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   RocksaltResponded 3 days ago

   Hello and thank you for taking the time to share your kind feedback. We are thrilled to hear that you have nothing but amazing things to say about our team and what we offer. We hope to see you again!
   

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10. JF

    JoFW

    London19 reviews

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always a pleasure to eat here, Sunday afternoon late sitting is best as you never get rushed.
    

    RocksaltResponded 3 days ago

    We appreciate the lovely feedback. Thank you and have a great day!
    

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