Rod 'N' Reel

Rod 'N' Reel reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. m

   michelle

   Washington DC1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 1

   We were the last reservation time. Nothing was changed in between service except the table clothes. There were dirty dishes so we had to make sure we got a clean plate. The desserts were from the service before so they were putting only lemon squares on the tray. The serving spoons were from the service before which were dirty and slippery. The prime rib was very red and sliced in thin pieces. The The green beans and potatoes were warm. It looked like all items were from the last dinner with some that were brought out. Very disappointing and having to pay all that money.
   

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2. L

   Laurie

   Baltimore1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   A bit disappointed, most items very low, couple of the salads empty, no ham or beef sliced up, no one there to slice them when we went through the line. No coffee or tea as advertised although you could get coffee in the hotel lobby. Food was good, just didn’t seem they were able to keep things stocked, or had under estimated how much they needed for the 3:30/4:00 seating. Beautiful day and view looking out over the water. Enjoyed hearing the young man playing guitar and singing at the outside bar.
   

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3. J

   James VIP

   Washington DC10 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   I feel like I was tricked and stolen from. It was a good atmosphere and they did a great job setting up. The buffet was subpar. Undercooked sausage(like they just warmed it up and that’s it, undercooked meat on the omelet bar, fish was cold, not a lot to choose from protein wise at all… A LOT OF potatoes and stuff like that. Food left out and uncovered. Do not get me started on the tasteless, driest eggs with no cheese or spice at all… Coffee was out when we first got there. This was supposed to be something to take my mom to… I was embarrassed. I won’t be coming back. Best thing was the waffles. I feel like a fool for even doing this. It was not great at all.
   

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4. B

   Britt

   Washington DC2 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   The food choices were good but coffee and tea were not replenished. Long wait for waffles and omelets.
   

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5. J

   Jo

   Caribbean1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   They were not prepared for service. Very chaotic and disorganized! Had 3 warming trays that didn't even have food in it yet. Waffle and omelet station had one poor girl by herself to cook for everyone. Waffles had to be made in advance and sat in warmer to get soggy. Not once, while there, did a waitress come offer us a drink or check on us. The food was so bad we didn't finish our first plate and never went back for seconds. This used to be my absolute favorite place for breakfast, but if this is what they are going to put out from now on, you can count me out.
   

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6. OT

   OpenTable Diner

   Baltimore1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Mothers day event was disorganized and food was not worth cost
   

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7. J

   Jennifer

   Washington DC1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   This was our second year attending the Mother's Day Brunch at Rod & Reel Resort and I understand they have been in renovation mode but this event seems to be too much for them to organize. No one explains the set up for the buffet, where to get drinks, utensils, or labels for what the trays hold. Multiple dishes were not stocked or having serving utensils. It was obvious they were scrambling to get ready but with the first seating at 9:30am, I don't feel like so much should have been left to the last minute. I feel like this even could be amazing but until management gets themselves better prepared and coordinated, it will continue to run like a sinking ship. Also, I understand it is an outdoor event, but the little staff present should not be wearing sunglasses. Hospitality and customer service need to be more of a focus when paying this much.
   

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8. L

   Lisa

   Washington DC1 review

   3.0

   Dined on April 20, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   When we first arrived, the doors were locked. Had to knock to gain entrance. Although in chafing dishes, What was supposed to be hot, was warm at best. First dish of potatoes was cold, salmon was dry. Our grandson said the ham was cold and the beef was warm. I can only hope, all this was because of the renovations. Hopefully next year will be better 🤞 Thank you Lisa Wood
   

   Rod 'N' ReelResponded on April 21, 2025

   Lisa - thank you for your feedback. We sincerely apologize for the inconvenience you faced with the locked doors and the temperature of the food. We are committed to improving our services and meals for next year and hope to provide you and your family with an amazing experience. Thank you for your patience and for sharing your thoughts.
   

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9. C

   Cindy

   Washington DC1 review

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   The food was just ok and everything was self service. The room was next to the casino. We felt rushed to leave for next seating. Certainly not worth the $55/plate. Won’t ever do that again.
   

   Rod 'N' ReelResponded on April 21, 2025

   Cindy - Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations, especially regarding the food and atmosphere. We appreciate your comments about the self-service and the seating rush, as they help us improve. Your satisfaction is important to us, and we hope you'll consider giving us another chance in the future.
   

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10. T

    Tuneap

    Washington DC4 reviews

    5.0

    Dined on April 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delicious food great service wonderful experience
    

    Rod 'N' ReelResponded on April 21, 2025

    Tuneap - Thank you so much for your kind words! We're thrilled to hear that you enjoyed the delicious food and experienced great service during your visit. We aim to create wonderful experiences for our guests, and your feedback truly motivates us. We look forward to welcoming you back soon!
    

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