Rooster's Wood Fired Kitchen Uptown Charlotte

Review summary

1. C

   Christine

   Charlotte

   9 reviews

   3.0

   9 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   The food was severely overpriced it was tasty but the onion rings were so horribly greasy. I wouldn't go again.
   

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2. N

   Nancy

   Western NC

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were outstanding! Restaurant was very busy (probably due to an upcoming Blumenthal performance next door) but our server was calm, efficient and friendly. Our group of six was initially seated inside where it was very noisy…so we were kindly relocated to an area in the atrium by the escalators which was perfect! We were easily able to talk among ourselves in the new location. A special thank-you goes to Rachel, a manager, who helped us find a route to the table without having to walk up the stairs. A different manager came by our table after we finished eating to check on us…wow-what great service! Several of us had the flounder, which was delicious! I’m ready to go back to Rooster’s-we loved it!
   

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3. S

   Sophia

   Charlotte

   4 reviews

   4.0

   4 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Our server Z was amazing. We would come back for her, the food was okay. The kids loved their burger, but the steak I had was fatty and scrambled eggs mushy.
   

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4. OT

   OpenTable Diner

   Richmond

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great chicken and sides! Our table got the succotash, corn and butter beans, onion rings and mac and cheese with the chicken. We have had better mac and cheese but everything else was excellent, especially the onion rings!
   

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5. M

   Mary Ellen

   Charlotte

   2 reviews

   2.0

   2 reviews

   Dined on February 25, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Roosters downtown is not as good as it once was. I have been disappointed the last several experiences I have had here. 
   

   Rooster's Wood Fired Kitchen Uptown CharlotteResponded on February 26, 2025

   Thanks for visiting us, Mary Ellen. We're sorry to hear that your recent experiences haven't met your expectations. We always aim to deliver a high quality experience, and we're sorry to hear that we fell short this time. We appreciate your feedback and will certainly use it to improve. We hope to have the opportunity to serve you better in the future.
   

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6. S

   Shannon

   Charlotte

   5 reviews

   5.0

   5 reviews

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the food and always try to make reservations. The scallops are amazing.
   

   Rooster's Wood Fired Kitchen Uptown CharlotteResponded on February 25, 2025

   Hi Shannon, thanks for the review! We hope to see you again soon!
   

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7. B

   Brian

   Atlanta

   4 reviews

   4.0

   4 reviews

   Dined on February 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   6pm reservation. Table wasn’t ready. Manager did provide free drinks while waiting for table. Party of six crammed into corner booth. Food was very good and service was so so.
   

   Rooster's Wood Fired Kitchen Uptown CharlotteResponded on February 25, 2025

   Thanks for the feedback, Brian. We apologize for the inconvenience you experienced with your reservation. We understand how frustrating it can be to wait for a table, especially when you're a large party. We're constantly working on improving our service and your feedback is invaluable in this process. We hope to have the opportunity to serve you again soon.
   

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8. J

   Jo

   Charlotte

   6 reviews

   5.0

   6 reviews

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for my birthday and I have to eat gluten free. We had great service and I had lots of choices of gf food. The food was really good and I got a free dessert for my birthday.
   

   Rooster's Wood Fired Kitchen Uptown CharlotteResponded on February 25, 2025

   Thank you for dining with us for your special celebration! We're thrilled to hear that you enjoyed our service and found our gluten-free options to your liking. Your kind words mean a lot to us.
   

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9. G

   Gloria

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I asked why you had a 94 health rating, and I did not get an answer. I was told that you corrected it, but I never found out what was the reason.
   

   Rooster's Wood Fired Kitchen Uptown CharlotteResponded on February 23, 2025

   I am so sorry that we did not get your questions answered. We have a 94 health score which is an A grade. There were a few minor infractions that we quickly rectified. We look forward to serving you again soon!
   

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10. R

    Robbie

    Charlotte

    14 reviews

    5.0

    14 reviews

    Dined on February 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Exceptional service and food and the coffee of all things was sensational!!
    

    Rooster's Wood Fired Kitchen Uptown CharlotteResponded on February 23, 2025

    It's fantastic to know that our service and food met your expectations. We're also glad you enjoyed our coffee. Your kind words mean a lot to us. We look forward to serving you again soon.
    

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