Rooster's Wood Fired Kitchen Uptown Charlotte

Review summary

1. E

   Edward

   Charlotte4 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Try the roasted brussel sprouts!!
   

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2. OT

   OpenTable Diner

   Baltimore2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent. Service was excellent and staff was incredibly helpful. We needed wheelchair help and they were very accommodating.
   

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3. P

   Patricia

   Charlotte1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food - very good, but small serving size for the price. Service - only fair. Started when we arrived at hostess stand upstairs for our reserved table - hostesses were all indifferent at best, if not outright unfriendly. We asked for a booth and were told one was not available, although booths in the room remained open during our entire meal. Our server - Ricky - was ok, but a bit too casual and we felt rushed at times, especially at the end of the meal, when he stood right next to the table after bringing our check waiting for us to provide a credit card, and then waited while I signed the credit card slip. I've never had that happen in a restaurant before.
   

   Rooster's Wood Fired Kitchen Uptown CharlotteResponded 1 day ago

   Thanks for visiting us, Patricia. We're glad to hear that you enjoyed our food, but we're sorry to hear that you found our serving sizes small and felt rushed during your meal. We aim to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short during your visit. We appreciate your feedback and will certainly use it to improve our service. We hope to have the opportunity to serve you again in the future.
   

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4. B

   Beverly

   Charlotte1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   A member of our party ordered a fish entree and it was an extremely small portion. She should have been made aware of the portion size by the waiter when she ordered it so that’s he could have made an informed decision on whether to order it or not.
   

   Rooster's Wood Fired Kitchen Uptown CharlotteResponded 1 day ago

   We're sorry to hear about the issue with your fish entree. We always aim to provide our guests with the best dining experience possible, and we regret that we fell short in this instance. We appreciate your feedback and will certainly look into this matter to ensure we're communicating our offerings properly. We hope to have the opportunity to serve you again and exceed your expectations.
   

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5. L

   Laura

   Charleston5 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great experience! Delicious food and excellent service.
   

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6. OT

   OpenTable Diner

   Charlotte3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Love Rooster’s! Food is excellent and they help out if you need to make an event. All staff helpful. I continue to make Rooster one of my favorite places to take friends.
   

   Rooster's Wood Fired Kitchen Uptown CharlotteResponded 1 day ago

   Thanks for visiting us! Your continued support means a lot to us. We look forward to serving you again soon.
   

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7. C

   Christine

   Charlotte9 reviews

   3.0

   Dined on March 3, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   The food was severely overpriced it was tasty but the onion rings were so horribly greasy. I wouldn't go again.
   

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8. N

   Nancy

   Western NC6 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were outstanding! Restaurant was very busy (probably due to an upcoming Blumenthal performance next door) but our server was calm, efficient and friendly. Our group of six was initially seated inside where it was very noisy…so we were kindly relocated to an area in the atrium by the escalators which was perfect! We were easily able to talk among ourselves in the new location. A special thank-you goes to Rachel, a manager, who helped us find a route to the table without having to walk up the stairs. A different manager came by our table after we finished eating to check on us…wow-what great service! Several of us had the flounder, which was delicious! I’m ready to go back to Rooster’s-we loved it!
   

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9. S

   Sophia

   Charlotte4 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Our server Z was amazing. We would come back for her, the food was okay. The kids loved their burger, but the steak I had was fatty and scrambled eggs mushy.
   

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10. OT

    OpenTable Diner

    Richmond1 review

    5.0

    Dined on March 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great chicken and sides! Our table got the succotash, corn and butter beans, onion rings and mac and cheese with the chicken. We have had better mac and cheese but everything else was excellent, especially the onion rings!
    

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