Root & Branch bistro + bar

Review summary

1. a

   anonymous

   Philadelphia

   38 reviews

   vip
   3.0

   38 reviews

   Dined on November 15, 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 2

   This place has sooo much potential, but not likely it will ever evolve. Read to the end to discover why. It’s got great decor, but lacking in ambience because they have the lights on full tilt…like eating in a school cafeteria. Perhaps lower the glaring lights and take the time to turn on the little candle at each table. We tried to turn ours on but the battery was dead. Regarding the food: The butternut squash soup was fabulous with chunks of squash. The salmon was excellent - crispy on the outside, perfect temp on the inside. The mashed potatoes with the salmon were good but a bit on the cool side. The beef short rib ravioli was unique and nicely plated. They were large, handmade ravioli stuffed with tender beef short rib, topped with butternut squash and sweet potatoes, a delicious fall dish. Brussels were very good! The bread pudding dessert, unfortunately, was burnt, and as a result, dry. See attached photo. Service was just ’ok’. He lacked any server type of personality, but got the job done. When I asked to speak to the manager just as we were ending our experience there, our waiter appeared and said he was one of the managers. Hmmm, seemed odd, but ok. I shared with him something I don’t want to post on this review as it is unflattering to the place, but we wanted to enlighten them about their restaurant, and he just blew us off. Wonder if he even thought that maybe I might leave a review about what I shared with him?? Well, his nonchalant attitude did it. We will not return.
   

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2. C

   Carlos

   Seattle

   14 reviews

   vip
   5.0

   14 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good experience. Fantastic food and outstanding service.
   

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3. L

   Leslie

   Vancouver

   13 reviews

   vip
   3.0

   13 reviews

   Dined on November 3, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I had heard good things about the food but in our experience we were not impressed . Several items on menu out of stock. Substituted with French fries that were over cooked and stale. Onion soup was sent back. Drink service took ages and there were only 3 other tables. Restaurant was understaffed. Restaurant decor is very nice and this could be a good eatery if they just upped there level.
   

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4. L

   Lynn

   San Francisco

   1 review

   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was the first time there and everything was yummy.
   

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5. M

   Mindy

   Orlando

   8 reviews

   vip
   4.0

   8 reviews

   Dined on November 2, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is delicious and the service was great. Also, the bartender makes a great old-fashioned. My only complaint is that they should have cardboard, takeout containers, and not plastic. If you care about the environment and the animals and humans that inhabit take your own containers
   

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6. R

   Roberta

   Washington DC

   42 reviews

   3.0

   42 reviews

   Dined on October 26, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I have always enjoyed Root and Branch, but the last two times, the food has just been lackluster and service (food from kitchen, not the server) has been slow. They seem to have lost what made them a special spot.
   

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7. M

   Mindy

   Orlando

   8 reviews

   vip
   5.0

   8 reviews

   Dined on October 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband had the burger and it's juicy and delicious. I had the Chicken & Dumplings and... oh my; it was fabulous! I'd never had it at R&B but it will be my "go-to" dish in the future. The bartender also made me a delicious Old Fashioned. It was one of the best I ever had. Could have been that he did not have my usual bourbon so he suggested Angel Eny he was spot on. A major improved was that the restaurant changed their chairs from the uncomfortable metal ones to cushy upholstered chairs. NIce, when one is sitting there for a couple of hours
   

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8. OT

   OpenTable Diner

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined on September 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing as always. They had a 16oz Wagyu ribeye that was legitimately the best steak I’ve ever had. A smoked old fashion along with appetizers completed our meal. The staff was extremely kind and efficient.
   

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9. A

   Art

   New York City

   9 reviews

   5.0

   9 reviews

   Dined on September 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Overall great experience, e was excellent as was our food
   

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10. K

    Keith

    Orlando

    32 reviews

    5.0

    32 reviews

    Dined on September 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We enjoy the multiple options, such as the three course meal, or ordering off the regular menu. They have some very nice wines, but don't rely on the wine list since several very nice ones are not listed. I believe they are in the process of updating the list. Simply tell the waiter what variety you are interested in and you will be shown what they have available. As always the pace of the meal and the attentive service were outstanding. Highly recommend for a relaxed dinner.
    

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