Roots Restaurant

Roots Restaurant reviews from people who’ve dined at this restaurant. Based on recent rating.

1. HM

   HeatherM

   Naples2 reviews

   5.0

   Dined on February 14, 2021

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Valentine’s Day
   

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2. OT

   OpenTable Diner

   Naples2 reviews

   3.0

   Dined on February 14, 2021

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Terrible service! Like the absolute worst. It’s like the server actually forgot she had a table! Took forever to get anything!
   

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3. EB

   ElaineB

   Naples4 reviews

   1.0

   Dined on January 24, 2021

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Poor signage, completely dark staircase, didn’t stay; there were no other people in restaurant.
   

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4. OT

   OpenTable Diner

   California Central Coast1 review

   1.0

   Dined on January 10, 2021

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   My friends and I were able to all get off work to enjoy a drag show brunch. We arrive at our reserved time and order drinks immediately. It took forever to get our drinks and to get refills took even longer. She finally brought a whole container of mimosas for the table. One of my friends who is sober ordered an espresso and we all ordered our food. About 45 min later the server comes back to let us know they don’t have espresso but they have coffee ok fine my friend ordered a coffee. 2 hours since we ordered food it comes and 5 of us get our food and it’s all cold not like warm Cold!!! Our server doesn’t come back to check on us so I grab a gentleman man (Brad) I ask if he’s the manager and he informs me he is one of the partners. I tell him out food is cold and one of the 6 meals still hasn’t arrived and he was just like well what do you want me to do? Do you want me to reheat it? I was lost for words and asked him to repeat himself and yes I hear right he asked if we want it warmed back up. Comical then he says or they can remake it, and he goes to the back to let the kitchen no. Finally the server pops up with the coffee and said it was on her since she forgot about it. After another 45 minutes I tell our server we are over it we are starving and we just want to leave. The 6th person in my party never got their meal this whole time either. We paid for our drinks and tipped our server more then we should have because we ended up feeling bad for you because we were so upset by the food. I will never go back to this restaurant again. Clearly one of the partners shouldn’t be as involved as he is. I would give 0 stars if I could. Only thing that made it worth it was the amazing drag show and the amazing queens!
   

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5. Y

   Yomari

   Naples1 review

   5.0

   Dined on March 15, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Their salad and sangria drinks are amazing. Staff is awesome and attentive!
   

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6. JM

   JohnM

   Chicago1 review

   5.0

   Dined on March 14, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food and service was great. Small crowd due to virus scare. Whatever problems that existed past critic’s review were nonexistent.
   

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7. PF

   PattyF

   San Francisco1 review

   2.0

   Dined on March 9, 2020

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   Went there for a nice dinner and music later for the website stated they have music 7 days a week . No music but we’re told they must have forgot to update website so no big I understand. We were the only ones in the restaurant and they messed up on our appetizers, our meals and took forever to get our food. I don’t complain, but I don’t like wasting money !
   

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8. A

   Angeandfriends

   Naples5 reviews

   4.0

   Dined on March 6, 2020

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Great dancing music. A little busy and had to sit on the side benches as there wer office parties happening😬
   

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9. OT

   OpenTable Diner VIP

   Phoenix36 reviews

   4.0

   Dined on March 1, 2020

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very nice evening with an exceptional meal! We would recommend and will be returning when we are back in town.
   

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10. O

    Otbt VIP

    Northern MI59 reviews

    4.0

    Dined on February 23, 2020

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Looking for a Sunday brunch stop that takes reservations, we tried Society. Nice outdoor seating that masks the mall location. Small brunch menu but adequate. Eggs Benedict executed well. Could be noisy inside if crowded.
    

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