Saint Ann Restaurant and Bar

Saint Ann Restaurant and Bar reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. SL

   SLMH

   Dallas2 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   I ordered a dessert to go that I didn’t realize had ice cream on top of it. The server should have asked me about the ice cream and either put it in a separate container or maybe substituted whipped cream. The ice cream melted into the cobbler and made it very soggy. The Hollandaise sauce on my Benedict was very thick.
   

   Saint Ann Restaurant and BarResponded 3 days ago

   Hello SLMH, Thank you for taking the time to write a review in reference to your recent visit to Saint Ann. We appreciate your feedback. I am so sorry about your to go dessert. A soggy dessert is not so tasty! I have shared your experience with our culinary and service team. I hope to see you again soon, Linda
   

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2. L

   Laura

   Dallas6 reviews

   3.0

   Dined on May 21, 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Service was not great. Out waiter must have been new, because he seemed to be confused when we were trying to order. We were charged $40 on out credit card for someone else's table. I am still waiting to get credit for that. When I asked about getting validation for parking in the parking garage, I was told the wrong thing. I was charge $28.00 for less than two hours!! I called the manager about this and she told me that she would work on both issues. Still waiting. This use to be a great place to eat downtown. Sorry this happened. Too difficult to get there, so unless issues are resolved, will not be going back. Will let you know if manager corrects this mess.
   

   Saint Ann Restaurant and BarResponded on May 24, 2025

   Hi Laura, Thank you for taking the time to provide a rating of your experience at Saint Ann. I have sent you a private response and email with an update of the concerns mentioned in your review . I look forward to hearing from you soon. Best, Linda
   

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3. S

   Soha VIP

   Dallas1 review

   1.0

   Dined on May 11, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   I am in the foodservice industry so I completely understand the shortfalls of labor and service. For this reason, I never write negative reviews. That said, on Mothers Day (the only day I get to relax and have a good meal), I felt nothing but disgust. I always entertain customers at Mavs/Stars games. Sometimes, I meet them at Saint Ann for a good meal. It’s always been a great atmosphere. My sister mentioned the Mother’s Day brunch on the patio and my mom and I thought it was a great idea. I also made reservations at the Samurai museum bc it always looked interesting. While we were waiting, I let the hostess know we were going upstairs. She mentioned she had our reservation was inside. * my sister had selected “garden view” but they told her she had to notate “outside” on the reservation but would let us know if they could make it work (which they kind of did) * I then told the hostess I’m vegetarian and wanted to see about veg options - she was annoyed and said she’d check…no response * We finally got our table and it was missing my chair. I advised I didn’t purchase the preset meal ($60 pp) bc I didn’t know if there were vegetarian options. The waitress was confused and said that was all they had. * I advised everywhere I’ve gone, the chef can throw sides together. Asked if they could do that - she said she’d ask yet no response. We pull up our own chair and squeeze tight. * I ordered champagne and confirmed it’s the waitress it was regular champagne - she said yes ($70/bottle). 40 min later a gentleman brought rose. I advised I had confirmed champagne (don’t drink rose) and he told me that was on the menu. He brought another champagne ($102) - which I love by the way. I showed him the menu and kindly apologized. He was the assistant manager. We still got charged the full price even tho they were out of the menu item. No problem. * A few min later the rest of the table got their sodas. * 52 min after we sat down, we got our preset menu items. * 2 of the app
   

   Saint Ann Restaurant and BarResponded on May 12, 2025

   Dear Soha, Thank you for taking the time to share your detailed feedback with us. We sincerely apologize for the experience you and your family had during your Mother's Day visit to Saint Ann. I am so sorry that we fell short of providing the dining experience that you have come to expect from us. We try to accommodate special dietary needs when available, the mix-up with the champagne, and the delays in service are particularly concerning, and I will be addressing with my Team. We appreciate your understanding of the challenges in the foodservice industry, and it is our goal to overcome these challenges to provide every guest with a memorable experience. We hope you might consider giving us another opportunity to provide you with a true Saint Ann experience. Sincerely, Linda
   

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4. P

   Philip

   Dallas1 review

   5.0

   Dined on May 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and drinks were great! We had the cod and the burger. Our server, Will, did a fantastic job!
   

   Saint Ann Restaurant and BarResponded on May 14, 2025

   Hello Phillip! Thank you for your rave review!! We'll be sure to pass your compliments along to will and our culinary team. They'll be thrilled. Come back and see us all again soon! Kind Regards, Linda
   

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5. P

   Patty

   Dallas1 review

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great and our service was good as well. Very nice wait person. Food presentation was really nice. I love the airy feel of the restaurant. Great place for an early weekend meal. Would definitely recommend.
   

   Saint Ann Restaurant and BarResponded on April 28, 2025

   This is fantastic to hear, Patty! We're absolutely delighted you had such a wonderful time at Sain Ann. We pride ourselves on creating a memorable experience, and it makes our day to know you appreciate it. Come back and see us again soon! Linda
   

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6. J

   John VIP

   Dallas19 reviews

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   ALWAYS a great experience! Food, service, and atmosphere! ALWAYS love catching up with Linda, the manager, too!
   

   Saint Ann Restaurant and BarResponded on April 28, 2025

   Always a pleasure to see you John!! Thanks for the 5 star review!! I am so glad you enjoyed your visit. Hope Xanadu was super fun!!! See you soon, Linda
   

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7. L

   Logan

   Unspecified1 review

   5.0

   Dined on April 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great drinks, and a very cool atmosphere. Only complaint was portion size for the cost. The portion sizes were very small for the price you pay.
   

   Saint Ann Restaurant and BarResponded on May 7, 2025

   Hello Logan, We're delighted to hear that you enjoyed your Saint Ann Experience. We appreciate your feedback regarding our portion sizes and will take it into consideration. We strive to provide a great dining experience and your input helps us do just that. We hope to see you soon!! Best regards, Linda
   

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8. G

   Gary VIP

   San Francisco Bay Area45 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience, with excellent food and awesome service! Thank you to Tristan and Drew!
   

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   Saint Ann Restaurant and BarResponded on April 20, 2025

   We're lucky to have such an amazing team, Gary!! We'll be sure to pass your compliments along to Tristyn and Drew. They'll be thrilled. Come back and see us all again soon!" Linda
   

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9. J

   Jalen VIP

   New Orleans12 reviews

   3.0

   Dined on April 13, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The food was pretty subpar but the service was impeccable! The drinks weren’t bad either! But I ADORE the outside dining.
   

   Saint Ann Restaurant and BarResponded on April 25, 2025

   Dear Jalen, Thank you for sharing your feedback. We are truly sorry to hear that you did not enjoy your menu selections. We value your feedback and want to ensure all our guests have a positive dining experience at Saint Ann. I am sending you a direct message to discuss this further and find a resolution that will restore your confidence in us. Kind Regards, Linda
   

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10. L

    Lindsay VIP

    Naples1 review

    5.0

    Dined on April 12, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    We had a lovely time. The relaxing outdoor atmosphere was just what we were looking for, and our server Drew really made things extra special. He was so genuine, personable, and respectful, and went the extra mile to ensure we had a wonderful experience!
    

    Saint Ann Restaurant and BarResponded on April 20, 2025

    We're lucky to have such an amazing team, Lindsay! We'll be sure to pass your compliments along to Drew. He'll be thrilled. Come back and see us all again soon! Linda
    

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