San Morello

Review summary

1. R

   Robert

   Detroit

   16 reviews

   4.0

   16 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 2

   We arrived on time for our 7:30 pm reservation and were told there was a 15 minute wait. After repeatedly checking, we were finally seated at 8:30. For much of the waiting time we had to stand in the crowded lobby of the Shinola Hotel. That said, however, the food was fabulous. I had the brussel sprouts and the black ink seafood pasta. My partner had the burrito salad and the scallops. If we do return, we would have them again. The service was quite spotty. Our server would disappear force extended periods of time. If the management can possibly learn how to manage reservations, as most restaurants do, we would go back again. (Takeout may be a much better option.)
   

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2. L

   Liddia

   VIP

   Detroit

   8 reviews

   2.0

   8 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   Food was cold. Very disappointed in the change in the salsa Rosa for the steak, it now looks like chewed up brains so that was fun to try to digest with my lukewarm medium done steak.
   

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3. K

   Karol

   Denver

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Gorgeous venue but was very loud. The service was awful. The waiter wouldn’t let us order appetizers and dinner separately. He said he needed to put it all in together because that’s “what the chef wanted”. So we felt rushed to make a dinner selection. We got the ricotta appetizer which was plain. No flavor and did not have honey in it. It said it “hot” ricotta and it was not spicy nor warm! Yucky. The Brussels sprout appetizer was super greasy. And then dinner didn’t come. An hour later i had to find the waiter - who never came back after delivering the appetizers. He said he put the order in but we waited some more. I had to find him again to order a glass of wine. Three times other “bussers” came by and took dishes we weren’t done with and swept crumbs off the table - like they were in a hurry to turn the table. Over all it was just a lousy experience. Even the “manager type” came by. He didn’t introduce himself and started clearing the table. I don’t write bad reviews. Never have. This was just wrong on every level.
   

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4. A

   Alex

   Cincinnati

   9 reviews

   5.0

   9 reviews

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic as always. Even a pulled fire alarm couldn’t put a damper on it.
   

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5. C

   Cassidy

   Detroit

   3 reviews

   5.0

   3 reviews

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Simple and delicious food! Very warm and nourishing! Server was excellent (Savante?)
   

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6. Y

   Yasmeen

   VIP

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Always a long wait but food never disappoints !!!!!
   

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7. L

   Lauren

   Detroit

   14 reviews

   5.0

   14 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely lunch with our toddler. The server was very accommodating.
   

   San MorelloResponded on December 12, 2024

   Your feedback is greatly appreciated! -April
   

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8. M

   Maegen

   Detroit

   1 review

   5.0

   1 review

   Dined on December 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came for my husbands birthday/date night and the food was beyond our expectations. We will definitely be back!
   

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9. c

   chris

   New York City

   1 review

   4.0

   1 review

   Dined on November 30, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Apps and drinks were very good. Pasta entrees were just okay. Amazing service and ambience.
   

   San MorelloResponded on December 8, 2024

   Your feedback is greatly appreciated! -April
   

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10. A

    Ane

    VIP

    Washington DC

    20 reviews

    1.0

    20 reviews

    Dined on November 30, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 3

    Had to leave because they were serving the brunch menu and I didn’t realize lunch menu wouldn’t be available. The menu wasn’t accommodating for food sensitivities.
    

    San MorelloResponded on December 8, 2024

    Apologies for your less-than-perfect experience. Your feedback is greatly appreciated. -April
    

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