San Pedro Social

Review summary

1. E

   Eunice

   San Francisco1 review

   1.0

   Dined on October 21, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They were closed outside of their regular hours. There was no sign on the doors, social posts, and still allowed me to make a reservation without any notice. I only found out when I got there and a kind worker told me they were closed due to an emergency. Very poor practice from the administrative team.
   

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2. OT

   OpenTable Diner

   San Francisco3 reviews

   1.0

   Dined on June 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   How are they going to accept my reservation and then book a private event without notifying me? I received no notice until I got there and they told me they’re fully booked for a private event. Have the decency to let me know or cancel my reservation. I had to let my manager know that we don’t have any plans for OUR event anymore due to their lack of communication. Super disappointed and very unprofessional on their part.
   

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3. KK

   KKkk

   Los Angeles1 review

   1.0

   Dined on March 3, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Went for bowling. Their lanes are in bad condition. The screen doesn’t work, balls don’t come back and the scores calculation is incorrect. The staff is never present at the counter.
   

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4. BG

   BrendaG

   San Francisco1 review

   1.0

   Dined on February 22, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Team Building was not an enjoyable event -- lane 1 machine didn't work correctly, bowling balls kept getting stuck, incorrect pins automatically being placed. I had to go upstairs MULTIPLE times to get assistance. Certainly not worth what we paid.
   

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5. MU

   ManuelU

   Las Vegas1 review

   1.0

   Dined on February 11, 2024

   1. Overall 1
   2. Food 5
   3. Service 5
   4. Ambience 5

   Made a reservation for superbowl for 3pm we got there 15min before our reservation to find out they gave our table away.the girl up front said we had to be here at 1pm to claim our table when the gentleman call a day before to confirm the reservation not once did he say be hear at 1pm to claim your table
   

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6. D

   Dianned

   Los Angeles2 reviews

   1.0

   Dined on January 7, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Ruined my friends birthday celebration plans. It was our first time going to San Pedro Social and we were really excited. Turns out it’s not a great place and the employees hate it there too. We booked online to go bowling. But they do not honor your reservations. We got there and waited 20min to even get someone to speak to us. Then when a staff member comes, he barely acknowledges us and says he’s super busy. Okay. I tell him we just wanted to check in as we have reservations for one of the bowling lanes. 3 we’re currently open at that time. He then proceeds to say they don’t have any lanes for us because they gave it to someone else. I said, “but we made reservations online, does a lane not get saved for us?” He said no they don’t save it since we didn’t even pay yet. What. If you don’t accept reservations, don’t have it on your website that we can make reservations. We could have booked a land at Bowlero if we had known SPS would have terrible customer service. At that point, bowlero was fully booked and we could not get a bowling lane. To say they ruined our night is dramatic sure, but in all honesty it was a huge disappointment and messed up the plans for my friends bday night which I’m sure you as the reader understand. I would not recommend this place to anyone.
   

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7. HT

   HannaT

   San Francisco2 reviews

   3.0

   Dined on December 31, 2023

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 2

   So, I’ll start by saying I made 3 back to back, afternoon reservations at SPS on New Years Eve, which also happens to be my birthday. In NO WAY were we there to celebrate NYE. My first reservation was at 1pm for lunch for 10 people. All social media platforms said they opened their doors at 11, cool. We arrive, and they don’t open until 3. No explanation. Just locked the door on us. So had to find something to do to kill 2 hours. Bowling was fine, our reservation was at 3pm, but they were extremely understaffed and begged us not to order any food. We were basically the only people there until 8ish, and yet still couldn’t serve us food or get drinks finished in a timely fashion. No server or attendant was around to help us so we had to keep going upstairs to the bar to order. Ok, fine. My reservation for karaoke was at 5, bartender told us it should be no problem to get a spot in there all evening as it wasn’t super popular. Go down there, and they tell us the room isn’t available because it’s the VIP section for the DJ who is headlining that night…at 11pm…OK? So, I know that they are new, but overall this experience was only so-so, and for my group, that spent well over $500 at their establishment, our treatment was less than so-so. We stayed until about 9pm, and the final straw was being told we could use the photobooth, then being told by the person attending the photobooth that it was only for NYE participants, and it didn’t open until 9 (literally 15 minutes). Will I go back? Probably not. The good did not outweigh the bad, and I understand it was NYE, but I also know it’s not THAT hard to be organized and let your customers what is going on. But it didn’t even seem like staff knew what was going on. Overall just a bizarre experience, but thanks for taking our money!
   

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8. WR

   WantedRealBowling

   San Francisco1 review

   2.0

   Dined on November 18, 2023

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Reserved a "bowling lane" for a party of 6 about a week in advance. When I arrived, I was told that "for future reference, bowling lanes can not be reserved for Friday and Saturday nights" which is odd because that was exactly what I had done through Open Table, but luckily there were open lanes so we were able to get on a lane. Although there is a bar downstairs where the lanes are, there are no bartenders so you have to go upstairs to get another drink and order food. The actual bowling was...comical (sorry, but pins tethered by a cord to the pinsetter isn't quite bowling in the pure sense).
   

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9. OT

   OpenTable Diner

   San Francisco1 review

   4.0

   Dined on November 11, 2023

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The place has a nice ascetic, the food and drinks are pretty good. The price for the drinks are a bit high but, still good. After 8:30pm only 21 and up can enter and becomes a bar with a dance floor. DJ is alright. Overall a fun experience
   

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10. SB

    SorakphykunB

    Seattle3 reviews

    5.0

    Dined on October 18, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had such a great time hosting a big group of people earlier h the us week. The host was very generous and professional in accommodating us. A variety of finger foods to choose from their menu and all of the ones we tried were delicious. Staff also took care of our orders very well and quickly.
    

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