Bamboo Club

Review summary

1. S

   Stephanie

   Los Angeles

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for Santa Baby experience and it was AMAZING. I originally made reservations for the wrong date and it filled up- I was able to send a message and she changed the date for us (Thank you!!) When we checked in I was greeted with a birthday card signed by everyone (thank you!). All three stories were immersed in Christmas decoration. It wasn’t overly crowded, even for a Friday at 9pm. The drinks were good, service was 10/10. And as tiki bar lovers, we will be back next time we are in Chicago!
   

   Is this helpful?

   Report
2. J

   Jill

   VIP

   Milwaukee

   38 reviews

   5.0

   38 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I absolutely loved this place! The Christmas decorations are over the top and are unlike anything I’ve ever seen before! The food and drinks were delicious!
   

   Is this helpful?

   Report
3. J

   Jennifer

   Chicago

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 5

   The prices for the food are a bit high given the quality. The food was pretty basic. We tried a burger, buffalo chicken salad, Mac n cheese bites and chicken tenders. The service was quick, our server was great. Basically, we’re paying for the event decor. The way the bar is decked out over 3 floors can’t be beat. It was amazing!
   

   Is this helpful?

   Report
4. L

   Latoya

   Chicago

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   The Santa baby bar is beautifully decorated with a great atmosphere, making it a pleasant place to visit. However, the service I received from Sophie was disappointing. She seemed to need more training, as she rarely checked on us, took a long time to bring our food, and delayed refilling my lemonade. I also ordered the pretzel bread, waited 25 minutes, and when I overshadowed my experience. Despite the wonderful ambiance and décor, I couldn’t fully enjoy my visit due to the frustrating service. up, she claimed she didn’t realize I wanted to order it—even though I had clearly asked about the price and placed the order. Her lack of attentiveness and poor service left a bad impression, which unfortunately overshadowed my experience. Despite the wonderful ambiance and décor, I couldn’t fully enjoy my visit due to the frustrating service. experience. Despite the wonderful ambiance and décor, I couldn’t fully enjoy my visit due to the frustrating service. This was ny first time at this bar and I can say I will not be back.
   

   Is this helpful?

   Report
5. B

   Brian

   Springfield

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   4% service fee. 20% auto tip. STUPID. One and done
   

   Is this helpful?

   Report
6. K

   Katie

   VIP

   Chicago

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Came here for Santa Baby and loved the decorations! Staff was wonderful and food was decent.
   

   Is this helpful?

   Report
7. K

   Karinna

   Chicago

   4 reviews

   4.0

   4 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was amazing! The food and drinks were delicious, just wish the tables weren't so squished next to each other.
   

   Bamboo ClubResponded 1 day ago

   Thank you for the great review! 🎅 We're so glad you loved the food, drinks, and our amazing server. As for the cozy table set up, lets just say with all the Christmas lights, our electric bill could probably power Santa’s sleigh! 😉 Hope you’ll join us again for more festive fun!
   

   Is this helpful?

   Report
8. C

   Chris

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Fun Holiday setting! Great service, super loud (as expected), average food. They have attendants in their already small bathroom which is fine but all the toiletry stuff they have takes up the entire sink, making it impossible to wash your hands without her assisting you which then of course leads to feeling obligated to leave a tip. It’s just something I personally do not like. I don’t need assistance to use the restroom.
   

   • 
   • 

   Bamboo ClubResponded 1 day ago

   Thanks for your feedback and kind words about our service and holiday vibe! 🎄 We appreciate your note about the restroom setup and will keep it in mind as we continue to improve the guest experience. Hope to see you again for more festive fun!
   

   Is this helpful?

   Report
9. s

   stacy

   Chicago

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   So cute! Took my 3 kids here for Santa baby pop up. I get that we aren’t the target demographic….but be aware there is no kids menu. I avoided booking the “outside” tent but I would say it was warmer than the restaurant and just as decked out. We were leaving and the person at the front asked if we went upstairs…there were two more levels including an outdoor rooftop decked out with displays that we almost missed. Make sure to check it out! Kids loved it. Hope we can continue the tradition for years to come.
   

   Bamboo ClubResponded 1 day ago

   Thank you for bringing your family to Santa Baby! 🎅✨ We’re thrilled your kids loved the experience. Great tip on the extra levels—there’s so much to explore! We’d love to be part of your holiday tradition for years to come!
   

   Is this helpful?

   Report
10. c

    cherise

    Chicago

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    It was an amazing experience that truly captured the spirit of Christmas. The atmosphere was filled with joy and festive cheer, making it a memorable and heartwarming time. I thoroughly enjoyed every moment, as it brought a sense of togetherness and holiday magic.
    

    Bamboo ClubResponded 1 day ago

    We’re so glad you enjoyed the Christmas magic here at Santa Baby! Your support means the world to us. Have a merry and bright holiday season, and come back soon! ❄️🎅
    

    Is this helpful?

    Report