Sapore Vero Crystal Palace

Review summary

1. B

   Bernard VIP

   London26 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Six of us had an excellent meal. The Fritto Misto was really good , and the Rum Baba so light, but could have done with some rum.
   

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2. OT

   OpenTable Diner

   Essex2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed our meal! Mitchell was our server for the evening and was fantastic. We will be coming back ☺️
   

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3. D

   Domi

   London1 review

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a lovely restaurant with delicious authentic Italian food. The staff are so kind and accommodating. I booked a lunch for my partner’s birthday and we were welcome with a hand written birthday card and got given profiteroles with candles at the end of our meal! A local gem in Crystal Palace :)
   

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4. L

   Laurence

   London13 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our son's 21st..... and where to go? The staff made us welcome from the outset. The food, drinks and service were all excellent and the added touch of singing Happy Birthday had him suitably embarrassed. All in all, a super evening. Thank you.
   

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5. O

   Oliver

   Cornwall1 review

   1.0

   Dined on February 14, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   They put salt in the pepper shaker that was labelled with a ‘P’, when I complained after I covered my pizza with it and didn’t realise until I was halfway through the pizza (which I thought just tasted bad), they argued with me that I could have told them before eating half of it… I just didn’t realise! Made out I was just trying to scam them out of free food, which I wasn’t. I still have a salty taste in my mouth now from it, the next day. Very poor service and should have put their hands up for the mistake instead of arguing with me. It’s a shame as me and my wife have been there before a few times, and it’s been great. But now we won’t go back again. Let themselves down.
   

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6. L

   Lauralee

   London5 reviews

   5.0

   Dined on January 30, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   This place knows how to do customer satisfaction. I booked for my daughter’s birthday, they called beforehand to confirm details. They gave her a birthday card and was very accommodating with us bringing our own birthday cake. Food was lovely, great atmosphere. So simple but there aren’t many places who get the basics so right. I highly recommend.
   

   Sapore Vero Crystal PalaceResponded on January 31, 2025

   Prego, Laura! We're delighted to know that you had such a lovely time.
   

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7. G

   Grace

   Kent1 review

   1.0

   Dined on January 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Poor experience. My food was overall bland, service was rushed and my stomach has not recovered since eating here. It looked dirty in the kitchen, I do not recommend.
   

   Sapore Vero Crystal PalaceResponded on January 3, 2025

   Dear Grace, thank you for taking time to review my restaurant and sorry to hear you had rushed service and bland food. We aim to delivery the best food possible and we have very good hygiene standards in the kitchen, however I would love to know what makes you think our kitchen is dirty so I can re check this and address the problem. All our food is freshly cooked and usually consumption is within the day so we don't have old food in our fridges. It is difficult for me to know what you ordered but if you can please let me know I will investigate. I look forward to hearing from you Kind regards, Giuseppe
   

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8. E

   Ed

   London1 review

   5.0

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly, attentive and knowledgeable staff, and the food and drinks were outstanding. We went on New Year's Eve and their specials were all spot on. I hope they bring those dishes back again at some point.
   

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9. A

   Ann

   London3 reviews

   5.0

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice overall experience; setting, decor, food and drink selection. Would highly recommend however not for the claustrophobic. Seating might be too close for comfort for some clientele.
   

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10. G

    Grace

    London1 review

    5.0

    Dined on December 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely food and drinks, thank you! Pizza and pasta was all delicious, best pizza in the area.
    

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