Sapphire Creek Winery & Gardens

Review summary

1. W

   WILLIAM J .

   VIP

   Cleveland

   74 reviews

   5.0

   74 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and services were outstanding! Jennifer and Emily were outstanding ambassadors for Sapphire creek. The two chefs at the meat and crape stations were extremely personable and knowledgeable
   

   Sapphire Creek Winery & GardensResponded today

   William, thank you for the kind words! We take such pride in hiring great personalities :) I will be sure to pass on the kind words to our team - Looking forward to seeing you again! Kind Regards, Cheyenne General Manager
   

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2. R

   Robert

   Cleveland

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time to Sapphire Creek Winery and Gardens. It was amazing. The location and grounds were breathtaking. The menu was a great variety of dishes for any occasion. This place had such a unique "feel" to it. It is more than just a restaurant. It is an "experience". I found myself just looking around inside and outside. Due to the time of the year (winter), it was dark outside and still beautiful with the lights on the trees and shrubs. We look forward to going later in the year to enjoy the beauty while it is light outside. Well done. One of my new favorite places to go.
   

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3. N

   Nancy

   VIP

   Cleveland

   54 reviews

   4.0

   54 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Lobster Gnocchi was terrific as was the Butternut Squash! And our waitress Brenda was excellent!!!
   

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   Sapphire Creek Winery & GardensResponded today

   Nancy, we are so happy to hear that Brenna was exceptional as always! I will be sure to pass along the kind words to the team :) Warm Regards, Cheyenne General Manager
   

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4. S

   Sharon

   Richmond

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   I made a reservation on open table for my birthday dinner at a regular table. When we arrived they wanted to seat us at a high top. After clarifying that I specifically chose a regular table she “ allowed us to switch”. The space is really open not cozy at all. The menu was way overpriced, pasta at $42! Appetizer at $24 lobster tater tots that were very salty but not bad. I got the trout over very salty garlic mashed potatoes and five Brussels sprouts. The trout was over cooked and dry. For those high prices you’d expect at least a tablecloth covering the Formica table. Service was okay but I had to remind them that this was a special occasion (my birthday). The water said he didn’t know even those I indicated it on our reservation. I was not impressed at all with the restaurant. At those prices they really need to upgrade their service, food and ambiance.
   

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5. D

   Debbie

   VIP

   Cleveland

   56 reviews

   5.0

   56 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nicole , our waitress, and staff- Emily, George were all soo wonderful and made the bridal luncheon wonderful!!!! Everyone had a wonderful time at the lunch!!! Nicole was awesome!!! And loved that you had a champagne 🍾 toast for the bride and groom too!!! Will definitely be back soon!!!
   

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6. E

   Elaine

   Cleveland

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere was enjoyable as well as the food. Our server, Amy was very attentive and accommodating. I would recommend this restaurant very highly.
   

   Sapphire Creek Winery & GardensResponded today

   Elaine, we are so happy to hear you had a great time at Sapphire Creek! Amy is so sweet, we are glad she is being shown the appreciation! Looking forward to seeing you again :) Kind Regards, Cheyenne General Manager
   

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7. M

   Michael

   VIP

   Cleveland

   14 reviews

   3.0

   14 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   It was very obvious that our server was new and did not seemed to be trained in a cohesive manner. The lobster tator tots were very over priced. The desserts were not very good. This was my second experience there and both were underwhelming.
   

   Sapphire Creek Winery & GardensResponded today

   Michael, I am so sorry to hear your experience was not to the standard. I will be sure to touch base with all areas to be addressed regarding your experience. Please feel free to reach out if you would like to discuss further on how we can improve for next time. Kind Regards, Cheyenne General Manager 440-543-7777
   

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8. J

   Jon

   Indiana

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ask for Brenna, she was awesome. Very knowledgeable in wines and dinner preparations. Great experience, we will be back!
   

   Sapphire Creek Winery & GardensResponded 4 days ago

   Jon, thank you for the review! Brenna is best, we are so glad you think so too :). Looking forward to seeing you again!! Kind Regards, Cheyenne General Manager
   

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9. T

   Tom

   VIP

   Cleveland

   29 reviews

   5.0

   29 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another wonderful evening at Sapphire Winery. Food was delicious and the assistant manager, Emily, always makes us feel special. Sapphire Winery is a real gem.
   

   Sapphire Creek Winery & GardensResponded 4 days ago

   Tom, thank you for leaving the review! Emily is truly a staple here at Sapphire, we are so pleased to hear you continue to have a wonder experience every time you visit :). Looking forward to seeing you again! Kind Regards, Cheyenne General Manager
   

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10. J

    Jonathan

    VIP

    Cleveland

    35 reviews

    5.0

    35 reviews

    Dined on January 12, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Attended the EXPANSIVE Sunday Brunch Buffet today. It's beautifully done and also overwhelming. So much to choose from that you can't possibly try everything. Lovely display too.
    

    Sapphire Creek Winery & GardensResponded 7 days ago

    Jonathon, thank you for the review - We are so happy to hear you had a great time!! We look forward to seeing you again, hopefully you get to try to items you didn't get a chance to hit last time :) Kind Regards, Cheyenne General Manager
    

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