Sartoria

Review summary

1. S

   Shiela

   VIP

   San Francisco

   3 reviews

   3.0

   3 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   The dome shape interior looks cool but I believe because of that I could hear the conversation from the table diagonally across the restaurant from us. We were seated next to the restroom which occasionally had a foul smell. Restaurant is small and tables are really close to each other so not the most comfortable. Food is up to par with the price but I wasn’t blown away.
   

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2. E

   Eduardo

   Mexico City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mejor cada día, en verdad siempre está todo excelente.
   

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3. C

   Carlos

   VIP

   Mexico City

   7 reviews

   4.0

   7 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall 4 stars. Most of my dishes were really good, unfortunately on of my raw dishes wasn’t good. Management didn’t charge it but never came up to my table to apologize. Service was good.
   

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4. C

   Cameron

   VIP

   New York City

   11 reviews

   3.0

   11 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Pasta was delicious, service was spotty. Cocktails came after entrees, we had to flag our server and host multiple times for simple things like silverware and our check.
   

   SartoriaResponded 2 days ago

   We are very sorry that the service did not live up to your expectations. We are committed to providing the best service to our customers and we will work to improve this aspect. We would love for you to give us another opportunity to offer you a more positive experience.
   

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5. S

   Sunny

   VIP

   Cancun

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had our New Year’s Eve dinner here and it was our worst meal during our whole time in Mexico. Extremely cold service and the food is pretentious. More enjoyable for a camera than an actual palate. The steak with the fixed course meal was 3 measly small pieces which were not even seasoned well. We only enjoyed one dish which was the desert. It was also very very expensive at 125 usd each. Not sure how this restaurant has as many good reviews as it does. I would recommend the many other great restaurants in cdmx over this
   

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6. T

   Tyler

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   5/5 experience. The food was delicious - we especially enjoyed the Parmesan soup and the pancetta croquettes. All apps, main dishes, and desserts were among the best we’ve had in this city. We will absolutely be coming back!
   

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7. G

   Gautam

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner experience. Nice and intimate. Fresh pasta was delicious.
   

   SartoriaResponded 2 days ago

   Thank you very much for your review! We are glad to know that you enjoyed your experience with us. We will be happy to welcome you again soon. See you next time!
   

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8. C

   Cesar

   VIP

   Mexico City

   20 reviews

   4.0

   20 reviews

   Dined on December 28, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Comida riquísima, servicio muy bueno, demasiado ruidoso
   

   SartoriaResponded 2 days ago

   Lamentamos mucho que tu experiencia con no haya sido la esperada. Tu opinión es muy valiosa para nosotros y tomaremos nota de tus comentarios para mejorar.
   

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9. D

   Daniela

   Las Vegas

   1 review

   4.0

   1 review

   Dined on December 28, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excelente comida, precio bien, servicio intermedio
   

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10. J

    Jamie

    Phoenix

    1 review

    2.0

    1 review

    Dined on December 27, 2024

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 3

    Wow is this place overrated. The arched ceiling is cool. The food leaves everything to be desired. Focaccia that’s dry and flavorless, grocery store-esque olives, “heirloom” tomatoes with no flavor and poor texture, shrimp stuffed pasta without any discernible shrimp, served in a sauce that was genuinely just warm cream with chili vinegar (barely two notes). Their own website says they are open until midnight and they book reservations until 11:30. I had a 10:15. Nonetheless, they showed me the desert menu when they brought my appetizer because “the kitchen was closing.” They walked giant bags of garbage out through the dining room twice while ~5 tables remained. They did not greet me at the door though they were standing right there. I had to speak to them first. I very sincerely tell you I have had similar food and service in an airport or a mall and wildly better food in places with half the hype. Skip it.
    

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