Sasso Italiano

Review summary

1. R

   Roxanne

   New South Wales2 reviews

   3.0

   Dined today

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   We booked a table for four and were greeted warmly by our server, who was lovely throughout the evening. While the atmosphere was pleasant and the staff courteous, our meals—four pasta dishes—took about an hour to arrive. There was a small hiccup with my drink order, which I needed to follow up on, but the team was attentive in addressing it and kindly offered complimentary fries as a gesture of goodwill. That said, the pasta was enjoyable and well-prepared, which made up for some of the wait. Overall, while the experience had some delays, the quality of the food and the staff’s friendliness were appreciated.
   

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2. H

   Helen

   London7 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and innovative delicious food from start to finish.
   

   Sasso ItalianoResponded 3 days ago

   Ciao Helen, Thank you for your review. We're thrilled you enjoyed your Saturday evening with us! We hope to welcome you back soon. With love, Team Sasso
   

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3. J

   James

   Brisbane2 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   Great food and great service BUT it was bloody hot in there today! You need to somehow close off the kitchen because the air con can not compete with the open oven!
   

   Sasso ItalianoResponded 3 days ago

   Ciao James, Thank you for your review. We're thrilled you enjoyed your afternoon with us. We appreciate your feedback and have passed this onto the restaurant manager for review. We hope to welcome you back again soon. Grazie, Team Sasso
   

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4. D

   Diane

   Brisbane1 review

   2.0

   Dined on March 15, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Very pleasant staff however very inexperienced and very slow service. Ambience good, however can get quite noisy. Good selection in the menu
   

   Sasso ItalianoResponded on March 18, 2025

   Dear Diane, Thank you for your review. We're sorry to about your underwhelming experience. We appreciate your feedback and have passed this along to our restaurant manager for review. The experience you describe is not in line with our sequence of service, and we are sincerely sorry you experienced this. We have sent you an email, as we would love to have the opportunity to welcome you back to show you the true Sasso dining experience. We look forward to hearing from you, and hope to make amends. Thank you kindly, Team Sasso
   

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5. H

   Hayley

   Brisbane3 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always 5 star food and service. Have eaten at Sassos countless times and it is always great, even take away.
   

   Sasso ItalianoResponded on March 19, 2025

   Ciao Hayley, Thank you for your review. We're thrilled to hear you have enjoyed all of your dine in and takeaway experiences! It's always a pleasure hosting you, we hope to welcome you back soon. With love, Team Sasso
   

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6. D

   Delaney

   Brisbane1 review

   4.0

   Dined on March 14, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Food was amazing and service was attentive. Was a bit weird with a thoroughfare through the outside restaurant where public were walking through at times. But overall a great time
   

   Sasso ItalianoResponded on March 18, 2025

   Ciao Delaney, Thank you for your review. We're thrilled you enjoyed your dinner with us! We appreciate your feedback and have passed this onto the restaurant manager for review. We hope to welcome you back again soon and will ensure you are offered an indoor table. Grazie, Team Sasso
   

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7. B

   Brett

   Brisbane3 reviews

   5.0

   Dined on March 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service has maintained the standard since my last visit.
   

   Sasso ItalianoResponded on March 18, 2025

   Ciao Brett, Thank you for your review. We're delighted to hear you enjoyed your second visit to Sasso, we hope to welcome you back a third time for an even better dining experience! With love, Team Sasso
   

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8. R

   Ruth

   Queensland5 reviews

   4.0

   Dined on March 12, 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   Seats very uncomfortable. Food average. Negritos very good.
   

   Sasso ItalianoResponded on March 18, 2025

   Dear Ruth, Thank you for your review. We appreciate your feedback and are sorry to hear you found our seating uncomfortable! We have passed this onto our restaurant manager from review. We're delighted you enjoyed our negronis, and hope to welcome you back for another round soon! Grazie, Team Sasso
   

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9. M

   Matteo

   Brisbane1 review

   5.0

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very efficient, helpful and friendly staff, Italian cuisine has not lost its identity, which is the most important thing. I recommend the pasta with clams, truly exquisite, and the potato gnocchi, superb.
   

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   Sasso ItalianoResponded on March 4, 2025

   Ciao Matteo, Thank you for your review. We're delighted you enjoyed your evening with us! We hope to welcome you back to try more of our delicious menu! With love, Team Sasso
   

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10. S

    Sam

    Brisbane2 reviews

    5.0

    Dined on February 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service great food good value. Highly recommended.
    

    Sasso ItalianoResponded on February 18, 2025

    Ciao Sam, Thank you for your review. We're thrilled you enjoyed your Valentines Day dinner with us! We loved celebrating love with you and hope to welcome you back soon. Grazie, Team Sasso
    

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