Scotch 80 Prime - Palms Casino Resort

Review summary

1. J

   Jason

   VIP

   Las Vegas

   12 reviews

   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great experience at Scotch Prime 80!! The atmosphere is fantastic, the service is great and the food is wonderful!
   

   Scotch 80 Prime - Palms Casino ResortResponded today

   Thank you Jason for dining with us at Scotch 80. We look forward to serving you again soon!
   

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2. C

   Cherilyn

   Los Angeles

   12 reviews

   4.0

   12 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We arrived about an hour early. We were hoping they had a bar inside so we could have a cocktail before dinner, but when we approached the young lady at the counter to share we had a reservation, she didn’t even look at my husband when he spoke to her. All she said was, we don’t open until 5pm. She had long black hair. She wasn’t rude but she wasn’t friendly if that makes sense. She didn’t make us feel welcomed and did not make a good first impression. If it wasn’t for the deposit we had to leave when we made our reservation, we would have turned around and left. So we decided to have a drink at a bar called “unknown”. When we went back to check in, another young lady with glasses checked us in, very sweet and wished us a happy anniversary. But we ended up getting the first young lady to seat us and that didn’t go very well either. I specifically asked for a romantic spot and she took us to a table instead of a nice booth. When we asked if she could give us a booth, she said yes but you have to go back to the front and wait. Ugh. Our mood was tarnished again. Thankfully we got an amazing server named Luis. He was kind, made a nice recommendation to try the rib-bye, wished us a happy anniversary & gave us a nice discount. The food was absolutely delicious. I wish I could have rated them a 5 but a great Personality and kindness matter and making your customers feel welcomed mean a lot to us.
   

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3. N

   Nocona

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing! Our server Luis was extremely friendly and knowledgeable, and we were treated like royalty. The A5 wagyu was the most delicious thing I’ve ever had in my entire life, but everything we had was amazing. Thank you Luis and Brook for giving us the best experience we’ve ever had at a steakhouse!
   

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4. R

   Rachael

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was perfectly cooked and prices were reasonable
   

   Scotch 80 Prime - Palms Casino ResortResponded today

   Hello Rachael, we're so happy to see that you enjoyed your overall dining experience with us. We welcome you back!
   

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5. J

   Joan

   Las Vegas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our wait staff were wonderful. The food was amazing.
   

   Scotch 80 Prime - Palms Casino ResortResponded 1 day ago

   Hello Joan, we're so happy to see that you enjoyed your overall dining experience with us. We look forward to welcoming you back!
   

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6. J

   Juan Carlos

   Los Angeles

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was an over all great experience! Our meats were exquisite and prompt. We will be back again!
   

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7. C

   Coco

   VIP

   Las Vegas

   85 reviews

   5.0

   85 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good food, good service, good atmosphere except for the rock music playing. And it was loud. I was most impressed that They remembered I was GF and they brought bread for me without asking. I love it. It made me feel valued as a customer
   

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8. T

   Tim

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great overall experience, start to finish. Would definitely come back again next time in Vegas.
   

   Scotch 80 Prime - Palms Casino ResortResponded 4 days ago

   Hello Tim, we're so happy to see that you enjoyed your overall dining experience with us. We look forward to welcoming you back!
   

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9. B

   Brandy

   VIP

   Las Vegas

   4 reviews

   2.0

   4 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Scotch 80 Prime know they make bad food. We sent back our food and the manager never came out to see if they can rectify the issue or provide us with a substitute. They just removed the item from our bill no questions asked. I have dined at other 5 start steakhouses and this was the worst. The mac and cheese was absolutely HORRIBLE. It tasted like it was made with old sour ingredients. The chopped salad and French onion soup was bland (how do you make a bland salad?). The only thing they can make very well was a steak. It was so disappointing to have an amazing steak and the rest of the food taste so bad. I will not give them a second try.
   

   Scotch 80 Prime - Palms Casino ResortResponded 4 days ago

   Hi Brandy, We're really sorry to hear about your experience at Scotch 80 Prime. It's clear that we missed the mark on your visit, and it's disappointing to hear that you didn't enjoy your meal as much as you would have liked. We take pride in our food and it's disappointing to hear that we fell short this time. Your feedback about the mac and cheese and chopped salad is important to us, and we'll certainly take it into consideration as we continually strive to improve our food. We're glad to hear, however, that you appreciated the steak that you had. We will be sure to pass your comments along to our Scotch 80 Team for a closer look into these details.
   

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10. L

    Lily

    VIP

    Las Vegas

    66 reviews

    3.0

    66 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Nice ambiance and service. Was disappointed with lukewarm food. Don’t think we’ll revisit
    

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