Scratch Kitchen & Meatery

Review summary

1. L

   Lee

   Hawaii

   53 reviews

   vip
   5.0

   53 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have had many amazing meals at this place .... I was once again pleased that the service as well as the food was prepared and delivered so wonderfully . It also puzzles me that more people were not at the restaurant ...... the food the wait staff and the food 5 stars . I myself and my partner have made it a point to be there more often . We were also encouraged to try coming in for Brunch . I want all my friends to know and try Scratch Kitchen .
   

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2. I

   Iain

   Hawaii

   15 reviews

   vip
   3.0

   15 reviews

   Dined on November 14, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Food was good, well prepared and plentiful, but took an age to arrive as the restaurant had prioritized take away over dining in guests. Service was slow.
   

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3. T

   Tammy

   Hawaii

   30 reviews

   vip
   5.0

   30 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It's a neighborhood gem. We have a lot of early dinners here. Service and food is always great!
   

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4. J

   James

   Washington DC

   2 reviews

   1.0

   2 reviews

   Dined on October 19, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Do not come here expecting a fresh home style cooked meal as the restaurant name is misleading. The service staff was polite, but curt, and not overly friendly. Our server did not return to our table to follow up after any of the dishes were delivered by the food runner. In fact she didn’t come by until after we were done eating. The food runner came by to bus the table after he had noticed we stopped eating, with my plate only minus a few fries and one rib. Regarding the meal delivery and our food, the appetizer of the steak bites was ordered medium rare and it came out medium well to well. In fact, it beat my wifes pasta main entree by only a few seconds. The flavor of the steak bites was OK but it was chewy and overcooked. My wife’s mahi-mahi pasta was an average entree but even she didn’t finish the plate nor want to take home the fish. I ordered the pork baby back ribs and they came out about 10 minutes after my wives entree came out and they were not worth the wait. The ribs were very dry and I could only choke down one rib. I did substitute the fries for beans and the fries were the only good food I had during my dinner. Their berry tea was very light and refreshing and would recommend the tea. My wife’s lychee martini had good flavor but we couldn’t taste any of the Tito’s vodka. Without asking they comped the ribs after the food runner removed a relatively untouched dinner plate. The food is over priced and was on par to a bad night at Chilis. Perhaps it was an off night, not sure, either way I would go next door to the brewery or just skip this place altogether. There are so many good restaurants in the area and this is not one of them.
   

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5. E

   Edwin

   Greater Boston

   20 reviews

   5.0

   20 reviews

   Dined on September 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Scratch is delicious. We were pleasantly surprised. We arrived early for our reservation, but we were seated promptly. The restaurants decor would be considered "sparse" but don't let this fool you. White tablecloths mean nothing compared to to what is prepared and presented on the plate. We started with the Brussel sprout appetizer. I would love to get the recipe as they were really good. My wife had the burger which was huge. She was afraid she could not eat the monster! (She did!). The smashed potatoes on the side were yummy. My Grandson, who was suffwring with jet lag got the fried chicken which he loved. He also wants to buy a dozen of the biscuits which came with it. I had the Mahi Mahi. It was perfectly cooked and had a salsa which complimented it. As I said, we thought the meal was excellent and will try to go back.
   

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6. G

   Gary

   Hawaii

   3 reviews

   5.0

   3 reviews

   Dined on September 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food took some to come out to the table but it was worth it. The lamb with salad was good. They are very friendly there. It was a nice late dinner.
   

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7. A

   Amy

   Los Angeles

   114 reviews

   1.0

   114 reviews

   Dined on September 2, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Food was very disappointing; no taste. Loco Moco didn’t have any gravy; it had an au jus which was quite different, but no taste.
   

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8. A

   Amanda

   Hawaii

   62 reviews

   vip
   5.0

   62 reviews

   Dined on September 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Really delicious food. We got the gandule rice, a loco moco, and the chicken and biscuit and all ate heartily and happily. Super friendly and helpful service, too.
   

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9. AK

   AnnaK

   Hawaii

   18 reviews

   4.0

   18 reviews

   Dined on August 18, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Why isn't the waffle and chicken not served for dinner at the Ward location? I loved it at the Kapolei location.
   

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10. F

    Foodie808

    Hawaii

    20 reviews

    5.0

    20 reviews

    Dined on August 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent experience! My lamb was cooked to perfect medium rare, my daughter loved her meal and so did her boyfriend who had the fish. We also had the scratch salad, which was excellent and fresh a bloody Mary and the lilikoi Margarita. We will definitely be back!
    

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