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He gave me his opinion, and I agreed with it. And then he brought me out some bread which I did not order and cost $23. I told him that I had not ordered that and he could see I was annoyed and said that he would take it off my bill. I spoke with the manager and said that I did not appreciate him trying to sneak that on my bill. She was very nice and told me I would not be charged. I come to this restaurant every time I come to the city and I was very  disappointed with the service this time. Like I said, the manager was very nice and I very much appreciate her taking care of it. 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It's an absolute favorite of ours!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":7,"nickname":"Megan","metro":{"metroId":4,"displayName":"San Francisco","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/68376199.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-17T16:55:57Z","dinedDateTime":"2025-04-14T17:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-104029-2110153804-120047952402","text":"Always enjoy Serafina Always. 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You can't go wrong!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":17,"nickname":"Marion","metro":{"metroId":8,"displayName":"New York City","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-11T12:42:29Z","dinedDateTime":"2025-04-10T12:45:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":141,"page":1,"totalCount":1401,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":false,"searchTerm":"","error":false},"availabilityToken":null,"noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":false,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"ae"},"__OT_GA_DATA__":{"cd2":72,"cd12":"en","cd6":104029,"cd28":104029,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":16,"cd76":16,"cd3":8,"cd19":8,"cd78":164,"cd5":164,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
Everyone, from beautiful models, young professionals to families and businessmen, flock to Serafina Always for its energetic ambiance and delicious cuisine found in this upbeat three floor restaurant.Based on a very authentic approach to Italian food and using only the highest quality ingredients, family recipes are adapted by Vittorio Assaf and our expert chefs. Choose from a variety of thin crust pizzas, homemade pastas, pizzas and fresh grilled meats, fish and vegetables. UPDATED COVID-19 POLICY:In adherence to the NYC mandate, all eligible guests 12 years and older must be vaccinated against Covid-19 to enter our restaurant.You will need to provide proof of at least one dose of the Covid-19 vaccination to enter & dine indoors. The following are acceptable proof of vaccination with a matching valid ID: NYS Excelsior Pass, State or Country issued digital pass or Vaccination Card. Unvaccinated guests are welcome to dine outdoors. Outdoor dining is on a first come, first serve policy.
We have a wonderful private dining room that seats up to 55 people. It is equipped with a Private bathroom, sound system , and TV that can easily be connected to a computer or dvd player.
Serafina Always reviews from people who’ve dined at this restaurant. Based on recent rating.
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6
4.6 based on recent ratings
4.6Food
4.5Service
4.5Ambience
4.4Value
Noise • Moderate
Review summary
AI-generated from verified diner reviews
Serafina Always impresses with its "great quality food" and "outstanding service," making it a reliable choice for Italian cuisine enthusiasts. Diners appreciate the "social environment" and "quiet upstairs setting." The "chicken Milanese" and "tiramisu" are menu highlights. While some service issues were noted, the staff's attentiveness often shines.
1,401 Reviews
P
Perry VIP
New York City41 reviews
3.0
Dined 3 days ago
Overall 3
Food 4
Service 1
Ambience 2
Service was indifferent at best, maybe because with a table for six the tip is already included. Food came out at different times, so some waited for all to be served and ate warm-ish pasta. Upstairs has little ambiance. Downstairs is nicer.
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P
Peter
New York City14 reviews
5.0
Dined on May 8, 2025
Overall 5
Food 4
Service 5
Ambience 5
Great quality food with Outstanding Service.
Was a great evening in a very nice "social" environment.
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V
Victoria
London17 reviews
5.0
Dined on May 8, 2025
Overall 5
Food 5
Service 5
Ambience 5
Really nice restaurant, delicious Italian food, nice staff
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M
Melanie VIP
Denver11 reviews
3.0
Dined on May 6, 2025
Overall 3
Food 5
Service 1
Ambience 4
 I asked my server  which appetizer to choose between two things. He gave me his opinion, and I agreed with it. And then he brought me out some bread which I did not order and cost $23. I told him that I had not ordered that and he could see I was annoyed and said that he would take it off my bill. I spoke with the manager and said that I did not appreciate him trying to sneak that on my bill. She was very nice and told me I would not be charged. I come to this restaurant every time I come to the city and I was very  disappointed with the service this time. Like I said, the manager was very nice and I very much appreciate her taking care of it. But that server was shady.
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B
Brenda VIP
New York City59 reviews
5.0
Dined on May 3, 2025
Overall 5
Food 5
Service 5
Ambience 5
We found this branch of Serafina very good. We were upstairs where it was very quiet and peaceful. All three of us enjoyed our 3 different pasta dishes and the price was reasonable. We divided the spinach and goat cheese salad. Service was friendly and attentive. Will return.
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P
Pieter
New York City7 reviews
4.0
Dined on May 2, 2025
Overall 4
Food 4
Service 4
Ambience 4
Had a wonderful lunch at this neighborhood restaurant
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C
Carlos
New York City1 review
4.0
Dined on April 26, 2025
Overall 4
Food 4
Service 4
Ambience 3
Muy rica comida y muy buena atención. Está más caro que anteriormente
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S
Sylvain VIP
San Francisco9 reviews
5.0
Dined on April 22, 2025
Overall 5
Food 5
Service 5
Ambience 5
Chicken Milanese outstanding and leave room for the Tiramisu for desert.
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M
Megan
San Francisco7 reviews
5.0
Dined on April 14, 2025
Overall 5
Food 5
Service 5
Ambience 5
We can't get enough of this specific location. We had our rehearsal dinner here a few years ago and go back as often as possible for lunch or dinner. It's an absolute favorite of ours!
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M
Marion
New York City17 reviews
5.0
Dined on April 10, 2025
Overall 5
Food 5
Service 5
Ambience 5
Always enjoy Serafina Always. It's the perfect choice for a business lunch or meeting girlfriends. A table upstairs provides a more quiet and intimate setting while downstairs is a more lively, upper Eastside vibe. The service and food is consistently good. You can't go wrong!
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FAQs
Serafina Always offers takeout which you can order by calling the restaurant at (212) 702-9898.
Serafina Always is rated 4.6 stars by 1401 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
We have a wonderful private dining room that seats up to 55 people. It is equipped with a Private bathroom, sound system , and TV that can easily be connected to a computer or dvd player.