Shoeless Joe's - Toronto - Queens Quay

Review summary

1. G

   Genevieve

   Toronto2 reviews

   4.0

   Dined on November 21, 2024

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 4

   Happy hour was not available due to Taylor Swift concert, but there was promotion for happy hour on every table. Our server had no knowledge of the menu. Have received our drinks well after we finished our appetizer and started our main. We ordered a caesar called The Morning Cure, had asked our server to make sure it was not spicy. We asked for it to have no hot sauce. Turns out it was very spicy and our server refused to have bar make another one, though we understood she forgot to make the request.
   

   Is this helpful?

2. T

   Telly

   Toronto5 reviews

   3.0

   Dined on November 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was okay. Food was decent. A few errors in modifications that were asked for. Service was a bit slow. We waited almost 30 minutes for our drinks (even non alcoholic ones). We were a large group so i guess that is to be expected but still felt a bit long. Food took a while to come out too and it was mediocre. Not sure if we would return but it was close to Roger’s where we were attending a concert.
   

   Is this helpful?

3. N

   Nick

   Toronto1 review

   3.0

   Dined on October 22, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Let's just say this: Shoeless Joe's Queens Quay needs a major overhaul. Old, tired, shabby. Thankfully, the server and service was delightful.
   

   Is this helpful?

4. N

   Nicholas

   Toronto2 reviews

   1.0

   Dined on September 15, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   TV’s didn’t even work for UFC event had to leave and go somewhere else
   

   Is this helpful?

5. A

   Ashvin

   Toronto1 review

   5.0

   Dined on August 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was very delicious and service was excellent!
   

   Is this helpful?

6. N

   Natasha

   Toronto1 review

   5.0

   Dined on August 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great! Excellent meal before the concert we enjoyed ourselves.
   

   Is this helpful?

7. J

   Joanna

   Toronto7 reviews

   4.0

   Dined on August 14, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Restaurant was busy as it was prior to to Pink concert. Our server explained that they were busy, but she would do her best to serve us in a timely manner. I appreciated her being upfront, but our drinks and meal came out in a fair amount of time, and she remained attentive throughout our visit. We were able to get to the show in good time.
   

   Is this helpful?

8. J

   Jorge

   Toronto2 reviews

   3.0

   Dined on August 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   The food took longer than usual and when it got to our table it was lukewarm.
   

   Is this helpful?

9. A

   Anne Marie

   Toronto1 review

   3.0

   Dined on August 9, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   Took 25 minutes before they took our orders…took 20 more minutes to get our drinks…the only good thing was that it was tastefull.
   

   Is this helpful?

10. S

    Shara

    Toronto1 review

    2.0

    Dined on August 2, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 4

    I had booked a table for 4pm. Our group of 7 showed up 15min early, and were informed we could have a seat but our waitress had not arrived to work yet. We were fine with this as we were early. 4:35 we finally had a waitress come to ask us if we had been seen yet. We informed her no we hadn't even been offered water yet. She looked surprised, and informed us she wasn't supposed to start her shift until 5. Also, informed us at that point there was an 18% gratuity automatically over 6 people. We told her we did not agree with this considering the fact that we hadn't been informed prior to booking, and at that point service was not great. We had a concert to go to at 6pm, and asked if we could just order our drinks, food, and receive the bill at the same time to hurry the process. 5:40 the last 2 people at our table were served their meal which tasting the food it was obvious the plates had been sitting prepared for some time as it was luke warm. All in all the waitress was apologetic, and we fid leave her a decent tip as it didn't seem to be her fault. Very frustrating though considering the restaurant wasn't even full.
    

    Is this helpful?