Silas Creative Kitchen

Review summary

1. M

   Michael

   Cincinnati

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   I would like thank you for the wonderful stay. I am , for the first time, going to make a recommendation. My wife and I had a 6:30 reservation , we we arrived at the bar for a cocktail just before 6 O'clock. I waited about 25 min in a line of just 2 people, the bartender completely ignored me several times as I and another customer waited patiently. after 25 minutes it became embarrassing. So I just left with no drinks. This is the second time this has happened at your bar. All other services were extraordinary and perfect. Thanks for listening. See ya next time. Please irreconcilable t
   

   Silas Creative KitchenResponded 3 days ago

   Dear Michael, Thank you for your 5 star review. I am terribly sorry for your experience at our bar as what you described is far below our expectations of service anywhere at Hotel Versailles and Silas. This has been a talking point at our teammate meetings and line-ups. I am confident you will not have this experience when you return. Again, thank you for the feedback and we hope to welcome you again soon. Yours in hospitality, Jack G Olshan Director of Hospitality
   

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2. M

   Mark

   Cincinnati

   7 reviews

   5.0

   7 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent, and our waitress was superb! One of the best waitresses we have ever had anywhere. She was personable and knew about every item on the menu. She was on top of things all the way! The decorations in the bar/restaurant areas were amazing. It was like a winter wonderland! This is the place to come! Oh! And a huge specialty drink menu for the season! Amazing and great drinks!!
   

   Silas Creative KitchenResponded on December 9, 2024

   Dear Mark, Thank you for your 5 star review and kind words. We strive to create a one-of-a-kind experience for our guests and we truly understand it is our people that make this difference. We truly appreciate your business and look forward to welcoming you again soon. Yours in hospitality, Jack G Olshan Director of Operations
   

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3. N

   Nicole

   VIP

   Cincinnati

   4 reviews

   5.0

   4 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was fantastic! Best chicken parm. It was worth the hour drive, hotel decor is on point and the atmosphere is inviting. Great experience!
   

   Silas Creative KitchenResponded on December 9, 2024

   Dear Nicole, Thank you for your 5 star review and very kind words. We truly appreciate your business and are happy to pass along your comments to Karlee. We look forward to welcoming you again soon. Yours in hospitality, Jack G Olshan Director of Operations
   

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4. E

   Eric

   VIP

   Indiana

   20 reviews

   5.0

   20 reviews

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service is always top notch. Brussel sprouts are the best anywhere. Entrees were great as well as desserts. 15/10 recommend
   

   Silas Creative KitchenResponded on December 9, 2024

   Dear Eric, Thank you for your 5 star review and kind words. We truly appreciate your business and hope to welcome you again soon. Yours in hospitality, Jack G Olshan Director of Operations
   

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5. S

   Sheila

   Cincinnati

   2 reviews

   5.0

   2 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful dinner with friends ! Beautiful restaurant and our server was wonderful explaining the menu and making suggestions ! It was a great evening out !
   

   Silas Creative KitchenResponded on December 4, 2024

   Dear Sheila, Thank you for your 5 star review and kind words. We truly appreciate your business and hope to welcome you again soon. Yours in hospitality, Jack G Olshan Director of Hospitality
   

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6. K

   Ken

   Cincinnati

   1 review

   5.0

   1 review

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place fine dining experience. Food and atmosphere all around first class
   

   Silas Creative KitchenResponded on December 4, 2024

   Dear Ken, Thank you for your 5 star review and kind words. We truly appreciate your business and hope to welcome you again soon. Yours in hospitality, Jack G Olshan Director of Hospitality
   

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7. C

   Charles

   Cincinnati

   26 reviews

   3.0

   26 reviews

   Dined on November 28, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Thanksgiving buffet. Seated per reservation. Surprised by the presence and noise level of several unruly children, with no parental guidance (of a positive nature), we survived. Buffet food was faie to average, with some exceptions - the prime rib roast was excellent and a deserts of pumpkin pie and cheesecake, also excellent. Our server, George, was great, knowledgable of wine list, very pleasant, available when needed, and quite busy with many tables to assist. The large room we dined in, usually for private groups, quite stark in ambience, and very very bright. Silas is only full service restaurant in Darke County, a rural community. Expectations should be adjusted for said fact.
   

   Silas Creative KitchenResponded on December 9, 2024

   Dear Charles, Thank you for your feedback. We certainly apologize for any unruly children. As you can imagine; this is outside our control and Thanksgiving is certainly a holiday where you can expect large families to gather. I appreciate you pointing out the limited full service options in our region. However, I would like to correct one comment; that our guests should "adjust" their expectations. We strive to create an unparalleled experience for our guests. That could be guests from the surrounding area, New York City, Europe or beyond. We hope we can welcome you again soon, earn your 4th and 5th star and surpass your expectations. Yours in hospitality, Jack G Olshan Director of Hospitality
   

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8. C

   Carol

   Washington DC

   2 reviews

   3.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We had a lovely Thanksgiving with Silas. The ambience was pleasant and the staff was very good.
   

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9. A

   Amy

   Pittsburgh

   3 reviews

   5.0

   3 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful Thanksgiving buffet! The food was flavorful. The buffet was fully stocked and the desserts were yummy!
   

   Silas Creative KitchenResponded on December 4, 2024

   Dear Amy, Thank you for your 5 star review and kind words. We truly appreciate your business and hope to welcome you again soon. Yours in hospitality, Jack G Olshan Director of Hospitality
   

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10. CS

    CSGC

    Cincinnati

    8 reviews

    4.0

    8 reviews

    Dined on November 28, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Great Thanksgiving buffet.
    

    Silas Creative KitchenResponded on December 4, 2024

    Dear CSGC, Thank you for your 4 star review, we truly appreciate your business. Was there anything we could have done differently to earn your 5th star? We appreciate the feedback and hope to welcome you again soon. Yours in hospitality, Jack G Olshan Director of Hospitality
    

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