Sky Terrace Rooftop Lounge

Sky Terrace Rooftop Lounge reviews from people who’ve dined at this restaurant. Based on recent rating.

1. AL

   ALexT

   Las Vegas1 review

   1.0

   Dined on October 30, 2021

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We showed up after driving from Michigan for our rooftop reservation only to find out the rooftop has been closed for the season. Really? Even after sending a confirmation email. Why? I understand it has gotten cold but why would they accept reservations. So unprofessional!
   

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2. A

   Amber

   Chicago7 reviews

   1.0

   Dined on October 1, 2021

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   My girlfriend and I came here for our Anniversary expecting a romantic night. As we arrived to the 16th floor of the IVY Hotel, we we instructed to sit anywhere we like, even though we made a reservation. Our first 20 mins we received no service. Eventually a Gentleman in a suit politely asked us if we had been seen yet, we replied no, and the Bartender came to take our drink orders. The bartender was very unprofessional, dancing, singing, asking us we "Like Squirrels". We ordered a Cocoa Old Fashioned (delicious) $18 and a Lemon Drop Martini, which came out as a cream based apple cider. We then ordered a Cheese and Fruit Board, BBQ Chicken Flatbread, Italian Sausage Flatbread, and the same drinks, both coming out the same way, their Martinis are just different I suppose. The area has a nice breeze and beautiful ambiance that is great for conversation. After 1 hour, we realized we had not received our appetizer, I approached the Suited Gentleman and informed him that we had not yet received our food, he apologized and comped the appetizer. The Bartender came back and apologized for the delay, informing us that "the kitchen ran out of sauce for the Flatbreads", he then asked if we would like to order any other food and drinks. We decided to skip the food, apart from the Cheese Board. My girlfriend ordered a different drink, and as I was about to place my order, he went to a different table for conversation and left to the bar. The Cheese Board arrived with 22 pieces of cheese and 6 Ritz Crackers, although advertised to have a French Baguette. I did not bother placing an order when my girlfriends drink came. Most of the bill was comped which was nice, but it hardly makes up for the night and experience we were trying to have.
   

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3. AM

   AlexMiranda VIP

   Chicago4 reviews

   1.0

   Dined on September 27, 2021

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Restaurant was closed.
   

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4. OT

   OpenTable Diner

   Greater Boston1 review

   1.0

   Dined on September 18, 2021

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   There was poor communications around what is offered, including venue and services. It rained and when we arrived, no one greeted us, there were seat cushions packed to the ceiling by the elevators. There was no signage directing patrons and it required one to call each time to pull information from the staff.
   

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5. OT

   OpenTable Diner VIP

   Chicago5 reviews

   1.0

   Dined on September 18, 2021

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They didn’t tell me they closed and I had reservations
   

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6. OT

   OpenTable Diner

   Chicago2 reviews

   5.0

   Dined on September 15, 2021

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really enjoyed the customer service and the food and drinks were delicious
   

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7. OT

   OpenTable Diner

   Chicago1 review

   1.0

   Dined on August 28, 2021

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   There was no wwitress
   

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8. AH

   AshleyH

   Chicago12 reviews

   4.0

   Dined on July 10, 2021

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Overall, we were pleasantly surprised with our visit to the Sky lounge. It was both of our first times to visit and we really enjoyed the outdoor space. My only complaint is, when I called and asked to up my reservation from 2 to 3 people, we were told they were to busy to accommodate that change. But when we showed up, the place was not busy at all and there were plenty of open tables. Other than that, the food was good and came out quickly. The drinks were strong, however those did not come as quickly, but that's to be expected when ordering specialty drinks. I will visit again.
   

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9. MM

   MattM

   Chicago7 reviews

   4.0

   Dined on July 2, 2021

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   The wait staff was understaffed. The four on duty did a great job.
   

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10. OT

    OpenTable Diner

    Chicago1 review

    1.0

    Dined on July 2, 2021

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Awful. Our cheese had mold on it .
    

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