Smoke and Mirrors - DC

Review summary

1. K

   Kyesha

   New York City20 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   I had a generally positive experience and appreciated the ambiance and offerings. However, during my visit, there was a group taking numerous photos and it felt like I was at their party, which made it challenging for us to fully enjoy the space or take our own pictures. Their presence was quite distracting and unfortunately took away from the overall experience.
   

   Smoke and Mirrors - DCResponded 3 days ago

   Dear Kyesha, Thank you so much for taking the time to review your experience with us. We are happy to hear that you enjoyed your time with us overall. However, I sincerely apologize for the inconsiderate guests around you. We totally understand your frustration and share it. We would be thrilled to host you again in the future for a top-notch visit! Best, Restaurant Management
   

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2. J

   Jane

   Atlanta4 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Outside area was beautiful, inside lacked energy and vibe. Drinks are overpriced for quality and presentation. Had to flag down our server several times despite the restaurant not being busy. Also if you need to modify your reservation it is difficult to get a hold of anyone. Food was very good.
   

   Smoke and Mirrors - DCResponded 3 days ago

   Dear Jane, Thank you for your visit. We appreciate all your feedback, including recommendations for improvement, as it helps us to serve our customers better. We hope to welcome you back for a 5-star experience. Sincerely, Restaurant Management
   

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3. A

   Andre

   Baltimore1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Overall good experience will definitely go back. If you guys could cut the music up just a bit more that would be great
   

   Smoke and Mirrors - DCResponded 4 days ago

   Dear Andre, It is wonderful to hear that your experience was so nice that you would dine with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our customers satisfied. Thank you for your patronage, and please come back soon. Best, Restaurant Management
   

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4. L

   Latia

   Washington DC1 review

   1.0

   Dined on March 29, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   I suffered a severe injury at this establishment after being out to celebrate my husband's birthday. I fell and had to be taken to the hospital that night. No one from this establishment contacted me to even see if I was okay after suffering from that fall. They immediately went into defense mood; someone that works at the establishment approached my husband stated we looked at the camera footage and there was nothing wet on the floor. How incredibly rude and insensitive! I am retired military who has served honorable with dignity and respect in oneself! I am civil servant, who would never do anything to discredit myself or my family. I was deeply embarrassed and humiliated on top of being in some of the worst pain I have ever felt in life. Do better Smoking Mirrors! There is a such thing as human decency when someone has suffered in your establishment. It's the next day later and no one has even reached out to see if I am okay!!! I'm truly disappointed by this experience as I was only out to enjoy and celebrate my husband.
   

   Smoke and Mirrors - DCResponded on March 31, 2025

   Dear Latia, Our goal is to offer warm hospitality to all our visitors, so I sincerely apologize for your experience. I regret that we did not make you feel well cared for, and I ask for your forgiveness. We will reach out to you privately to discuss this matter in more detail. We appreciate your feedback and hope you are feeling better. Sincerely, Restaurant Management
   

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5. K

   Kristina

   Baltimore2 reviews

   5.0

   Dined on March 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was really good (trout, steak, deviled eggs, hot wings). Our server did a great job with answering all of our questions and her recommendations were great. Pretty views of DC.
   

   Smoke and Mirrors - DCResponded on March 30, 2025

   Dear Kristina, It’s wonderful to hear you had a quality experience with us. We are so glad that you chose to visit us and review your experience. It was a pleasure to host you, and we eagerly look forward to your return visit. Best, Restaurant Management
   

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6. B

   Betsy

   Tampa13 reviews

   5.0

   Dined on March 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful setting with seating far enough apart to enjoy a private dinner. Artichoke dip and tuna tartar where both excellent. Wine choice very good. Although we did not partake, cocktail choices looked amazing. Would definitely recommend.
   

   Smoke and Mirrors - DCResponded on March 31, 2025

   Dear Betsy, It sounds like every aspect of your visit was lovely! Thank you for dining with us and taking the time to write your stellar review. Your comments are greatly appreciated and we hope to see you again soon! Best, Restaurant Management
   

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7. K

   Kent VIP

   Houston15 reviews

   5.0

   Dined on March 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect spot - recommended to me - I will recommend to You!! Bravo
   

   Smoke and Mirrors - DCResponded on March 27, 2025

   Dear Kent, It appears that every part of your experience was delightful! We appreciate you choosing to dine with us and for sharing your fantastic review. Your feedback is incredibly valuable, and we look forward to welcoming you back soon! Best, Restaurant Management
   

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8. M

   Michelle

   Nashville2 reviews

   1.0

   Dined on March 23, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   I really wanted to like this place. I was really excited to bring my husband to this location since we are both a fan of craft cocktails. If you’re looking at the website, it looks like an elevated beautiful impressive environment. Unfortunately, we experienced none of those. We got off the elevator and were immediately hit with the smell of marijuana. Now I understand that may not be the fault of the restaurant, but it did affect our experience overall. Once we made it to the host stand to check in for our reservation we were told by the host that there was no table service outside, and she noticed our reservation was made for outside, and our only option was bar service. That’s fine with us, although the Sprite in the gun at the bar was completely flat. When we told the bartender his response was, it’s not real sprite so it’s not gonna have that sprite taste… Regardless, we took our drinks outside to enjoy the views. After a few moments, there was a horrible fishy smell. We don’t know where it came from because nobody around us was eating fish. There were only two other guests on the patio. We decided it was time to go and walked back inside and now the entire restaurant smelled like a mixture of marijuana and fish. We left and went somewhere else for dinner when I got an email from the restaurant that I had missed my reservation and OpenTable was going to charge me the no-show fee. I’m not really sure where the dispute is at at this point, but I did fix my attendance through the email. Very disappointed in my overall experience I would avoid this place.
   

   Smoke and Mirrors - DCResponded on March 25, 2025

   Dear Michelle, Your business and feedback are greatly appreciated. Thank you for leaving us with comments that help us learn from our lapses and make improvements. I apologize that your experience did not meet your expectations. Your feedback has been noted and will be addressed with our staff. Sincerely, Restaurant Management
   

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9. S

   Serji’o

   Washington DC1 review

   5.0

   Dined on March 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I LOVE LOVED EVERYTHING ABOUT THIS RESTAURANT HANDS DOWN❤️❤️❤️❤️
   

   Smoke and Mirrors - DCResponded on March 23, 2025

   Dear Serji'o, It sounds like every aspect of your visit was lovely! Thank you for dining with us and taking the time to write your stellar review. Your comments are greatly appreciated and we hope to see you again soon! Best, Restaurant Management
   

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10. J

    Janell

    Washington DC3 reviews

    5.0

    Dined on March 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Their cocktail menu is second to no one. Try the oath of 9ffice. The view and the ambiance make for a pleasant experience. Every dish that came out smelled and looked amazing. Perfect for a date night
    

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    Smoke and Mirrors - DCResponded on March 17, 2025

    Dear Janell, It's wonderful to know that our food and drinks lived up to your expectations. We strive to create a great ambiance for our guests, and we're glad we succeeded during your visit. We appreciate your 5-star rating and look forward to serving you again soon! Best, Restaurant Management
    

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