Smokehouse

Review summary

1. A

   Alison

   Yorkshire

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Staff, Efficient Service. Food was very good, lovely tasty burgers.
   

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2. M

   Maxine

   Yorkshire

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, fabulous flavour! Service really good. Will recommend! Thanks for making it a really enjoyable evening x
   

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3. A

   Amy

   Yorkshire

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Booked this table for my husbands birthday meal, food was beautiful and full of flavour, but wasn’t very busy in there but music loud, downside to not getting 5 stars all round was that we waited an hour and 5 minutes for our food to arrive and we chased it, lovely food but too long to wait for a meal.
   

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4. M

   Michael

   Yorkshire

   2 reviews

   3.0

   2 reviews

   Dined on February 16, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   When we arrived there were only 3 other tables in the restaurant & 1 member of staff. It took 15 minutes to get served because there was only 1 person working. A second member of staff started about 30 minutes after we arrived. The staff were lovely. The food was pretty average. I had brisket and it was so dry. I tried to top it with BBQ sauce but it was still too dry so I didn't eat it. I did advise the waiter who took it off the bill (without us even having to ask) He agreed that it looked dry. Ordered the kids burger for my son & it was pink in the middle, so he ate around that. My wife had the halloumi burger and she said it was very nice, but nothing special. The staff definitely helped this, but with the low turnover of diners it will be hard to get BBQ meat right
   

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5. K

   Kyle

   Yorkshire

   2 reviews

   3.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   I want to start this by saying that we have been going here now every few months for almost 10 years. Whether it's a Birthday, Anniversary, Valentine's, or even for big announcements. We announced our first child here, our engagement, and so on. The staff have always been amazing, remember us each time and the food has always been amazing. Any other time this would be a 5-star review. Unfortunately, everything was the other way around last night (and I assume this is a 1 off scenario). Our food took just over an hour to arrive, was not warm (Usually my wife's order comes with a warning from the server that the plate is scolding, and on this occasion, it was lukewarm at best), and was not up to the quality we have come to know from Smokehouse. I hope this was just a matter of it being Valentine's weekend and them being overly busy but it really was a shame. We will of course be back as we have grown very fond of the place and the amazing staff and are chalking this off as a once-off.
   

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6. C

   Craig

   Yorkshire

   3 reviews

   3.0

   3 reviews

   Dined on February 14, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   The food here is always very good, but the downside always seems to be the service. Food comes out too slow and some of the waiting staff seem very inexperienced. If they can sort out these aspects then I’d have no negatives at at all
   

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7. V

   Vicki

   Yorkshire

   1 review

   5.0

   1 review

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fast service, polite and friendly staff, massive portions, couldn’t fault it and will be going again
   

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8. K

   Keighley

   Yorkshire

   1 review

   4.0

   1 review

   Dined on February 14, 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   For the price me and my partner thought it was very expensive for what it was worth. The cake and the jam roly poly was extremely dry. We couldn’t finish it.
   

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9. OT

   OpenTable Diner

   Yorkshire

   1 review

   1.0

   1 review

   Dined on February 13, 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   Here goes! We have eaten at Smokehouse numerous times and have always enjoyed their food. However our recent visit was terrible, Our garlic bread starter was doughy and under cooked, we didn’t mention this as we thought let it go. Then my main meal of Belly Pork was black! and I mean like a piece of charcoal. Also I do like carrots that are slightly crunchy but the ones on my plate were raw! rock hard like someone had just peeled them and plated them up, so most of the meal was left (ate chips with really tasty gravy) When eating out I have never ever complained but this was terrible, we couldn’t believe a chef would send food out like that, it was obvious just looking at it it had been burnt to a crisp. When asked if our meal was ok, I told them the pork was overcooked (me being polite), for the inconvenience we was given a free glass of wine! Safe to say we won’t be going back.
   

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10. L

    Laura

    Edinburgh

    1 review

    3.0

    1 review

    Dined on February 8, 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4

    We booked for an 8pm table and we did not have our food until 10 past 9. We thought we were forgotten but, numerous tables around us have been waiting over an hour for their food too. The waitresses were lovely and the food was nice but, we have been to other restaurants that were much busier and served similar menu options and the max wait was atleast 25 mins. It appears that only the meat is cooked from fresh and the chips were just your standard takeaway chips. To summarise the food was ok, the staff were lovely and the wait time was the worse I’ve ever experienced. Sadly we will not be returning.
    

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