Smooth Bar & Lounge

Review summary

1. L

   Liyah

   Charlotte

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   I booked a first date for my girlfriend and I. We had reservations for 9:45. As soon as we walked in we were walked past several times. Until my gf stopped someone to get there attention: so we waited a couple more mins only to be told tbe chef was sick they would only be serving egg rolls and chicken and drinks. And that everything would be free because of the inconvenience. We contemplated for a few mins then we decided to give it a try anyway but we should have just left from the beginning: we sat down. The band that was playing left. Then we waited 10-15 for drink orders placed the orders only for her to come back to tell us we can’t order food cause the kitchen was closed. This all could have been said at the door. So we left after I drunk my one drink for 20$ and even then the server was so busy running around she almost let us walk out without paying. As an establishment that’s trying to uphold a certain title. I feel like you should have more than one cook,a better choice of a menu when this does happen and maybe more staff all the way around. We tried it we didn’t like it but everyone’s expectations and experiences are different!
   

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2. H

   Henley

   VIP

   Las Vegas

   5 reviews

   5.0

   5 reviews

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great drinks incredible ambiance. Phenomenal macaroni and cheese! Top tier service!
   

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3. Q

   QUATAVIA

   Charlotte

   2 reviews

   5.0

   2 reviews

   Dined on January 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The atmosphere felt cozy and inviting. The decor included beautiful artwork on the walls. Food was finger licking good, and I had lamb chops for the first time ever, very delicious. Rasta pasta was very flavorful which was crazy to me because I always long for my meals to be more seasoned when I go out to eat. I can't wait to visit Smooth again!
   

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4. C

   Catherine

   Las Vegas

   3 reviews

   4.0

   3 reviews

   Dined on January 5, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Enjoyed the ambiance, decor and music. The DJ was fantastic! The food was good but warm not hot, but would have been great if it was hot when we got it. The service was what was lacking and it wasn’t crowded yet we got there at 8 pm. We had our server changed three times during our time there which made it difficult to order, get our food and check in a timely manner. Will give Smooth Bar another shot to see if they can redeem themselves in service as it is a nice lounge.
   

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5. L

   Lori

   Charlotte

   1 review

   1.0

   1 review

   Dined on January 4, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   First time visiting the Lounge….the worst customer service ever (waitresses walked by our table several times and never said anything ..no drink or food order/just rude!!! Will not visit this lounge ever again!!! So we left and went to Fumee (Charlotte) and the service/food & drinks were Amazing!’
   

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6. J

   J.B.

   Charlotte

   1 review

   5.0

   1 review

   Dined on December 21, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Excellent service, atmosphere, and drinks! Definitely needs more food options on the menu.
   

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7. D

   De'AnneMarie

   Charleston

   1 review

   1.0

   1 review

   Dined on December 15, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   The food was great but we had to wait an hour and 30 minutes to receive our food. They also told us that our appetizers will be coming out with the main course, which didn’t make any sense to me. Apparently there is only one chef in the kitchen on a Saturday night. The waitress that we had didn’t check on us at all she would literally walk past our table. I even heard talking aggressively to another waitress, basically telling her to make her own drinks, and that was not professional of her. The ambience is good and the music choice was good. I think they should just make it a cocktail lounge with small bites instead of having actual food there.
   

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8. S

   Sima

   San Francisco

   2 reviews

   2.0

   2 reviews

   Dined on December 14, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   This was our first time. I drove all the way from Winston Salem to have dinner with my girlfriends from Charlotte. It was very slow. Very!!! I never received my dinner until it was time to go. My friend never got her wine. My other friend never got her appetizer. What food we did get was delicious. My drink was very watery for $16.00. The ambiance was awesome. We probably will not return.
   

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9. J

   Jaquisha

   Tampa

   1 review

   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a vibe every-time, it’s definitely giving 30/30 grown and sexy intimate vibes
   

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10. m

    michelle

    VIP

    Charlotte

    6 reviews

    1.0

    6 reviews

    Dined on November 24, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 5

    Set a reservation for 10:30pm didn’t get seated until 10:57. The owner didn’t have great control of the environment. We decided to leave after being seated because the wait was long to receive food, hookah or drinks.
    

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