Sofia New Orleans

Review summary

1. R

   Rod

   New Orleans4 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   I love this restaurant. Great food and vibe. service is ok but could've been more attentive. They were busy so it's kind of understandable
   

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2. OT

   OpenTable Diner VIP

   Chicago3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff are lovely and the food is delicious. It’s worth a visit. The food is presented well. We sat outside and appreciated being there. The food had the right texture and flavour. I would happily return
   

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3. R

   Richard VIP

   Baltimore32 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our first time in NOLA and at Sofia. Our server, Cece, was friendly, attentive and very helpful. My wife and I shared insalata mista, polpette, calcio e pepe, and the tagliatelle ragù with duck. Everything was delicious. I highly recommend Sofia.
   

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4. N

   Noelle VIP

   San Francisco5 reviews

   1.0

   Dined on March 9, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 5

   Sofia has been a longtime favorite for my family—we eat here almost weekly because the food is great, and there’s something for everyone. As someone who’s gluten-free, I especially love their bread. Normally, we have a wonderful time, but our most recent visit was beyond disappointing. From the start, our server was incredibly rude. We waited 30 minutes before she even came to our table, and when we ordered appetizers, she criticized us for ordering “too much,” making us feel uncomfortable and embarrassed. Knowing service might be slow, we placed our full order at the same time, but our food still took over an hour to arrive. When it finally came, my dad’s pizza was cold, and my mom’s was soggy—clearly sitting out for too long. To make matters worse, when we asked for a manager, no one came. Instead, someone I believe to be the hostess stopped by without introducing herself. She reluctantly took the pizzas off the bill but didn’t apologize or even acknowledge our frustration. It was a shocking experience, especially considering how often we dine here. We’ve always loved Sofia, but this visit left us questioning whether we’ll return. We expect better service—especially as loyal customers. Hopefully, this was just a one-off, but it was truly an uncomfortable and unenjoyable experience. I’d love to hear back from a manager to discuss the situation and make things right before we come back.
   

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5. R

   Reginald

   New Orleans2 reviews

   3.0

   Dined on March 9, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The pasta was great, but the pizza was not. Undercooked and floppy. Drinks were great, when we got them. Service was slow and we never received our last order of cocktails.
   

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6. R

   Robyn

   Chicago1 review

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   We shared the Marguerite Pizza and Pasta Ala Vodka. Both were excellent and comparable to New York experiences, in a very good way. We shared the dessert, Budini and it was excellent and one of my most memorable desserts. We tried to figure out how the chocolate paper was made and we think we figured it out. Excellent.
   

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7. L

   Lori VIP

   New Orleans3 reviews

   2.0

   Dined on March 9, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Pasta was ok, not a real cacio e pepe recipe, the other dishes were just ok. A friend had sai the portions were small and had stopped going to this restaurant due to the quality of the food. A 4% tip is automatically added for the kitchen and you are not told upon arrival. The restaurant was not that busy, but had to ask if we could have a server come by and take our drinks at the least. Would recommend other restaurants.
   

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8. Q

   Quietdiner

   Miami3 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had an exceptional meal. One of us has Celiac disease and thought this was the best gluten free pasta dish ever. I had the pesto pizza that I thoroughly enjoyed. The Brussels sprouts were so tasty. Portions were a good size. I will be back in NOLA in a few weeks for work and definitely plan to bring my colleagues here.
   

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9. G

   George VIP

   Philadelphia45 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tiberius our waiter was outstanding, he was helpful and knowledgeable about the food. Highly recommended.
   

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10. D

    David VIP

    Houston21 reviews

    3.0

    Dined on March 8, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    This is a restaurant that my wife and I frequently visit. Normally the food is great, service sharp and attentive, and a very nice experience. This visit was not up to par and we returned tonight and had an awful experience. Not sure if is Mardi Gras hangover or what but my last 2 visits have been extremely rough.
    

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