Sofra - Ritz Carlton Naples

Review summary

1. R

   Raj

   Jacksonville

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 3

   We decided on lunch at Sofra and came away disappointed. The surprise was that at lunch the menu consists of mostly comfort food, with very little Turkish or multi-cultural flavors. The same food can be found at any good diner. There were no tablecloths, waitress forgot about my beer, and the decor was very plebeian. The open air ambience is very casual and not equal to a high-end Ritz experience. The management needs to clarify that the lunchtime menu is very ordinary and not a special treat of any kind.
   

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2. A

   Amy

   VIP

   Detroit

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   Portions were said to be shareable yet they were on the small side. Over-price for the food.
   

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3. OT

   OpenTable Diner

   Naples

   2 reviews

   3.0

   2 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 5

   Lovely staff but lunch food was surprisingly not on par with ambience and prices.
   

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4. H

   Hillary

   VIP

   New York City

   62 reviews

   5.0

   62 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious dinner. We started with the tzatiki that was out of this world. Best Ive ever had. Also had the octopus which I loved. Didn’t like the artichokes they were too sweet for me but my friend did like them. The braised lamb was fantastic. Will definitely be going back.
   

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5. K

   Karin

   VIP

   Naples

   24 reviews

   5.0

   24 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Elliot was phenomenal!!! Impeccable service from Elliot and the rest of the staff. The food was so delicious. We will be back on a regular basis.
   

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6. OT

   OpenTable Diner

   New York City

   7 reviews

   5.0

   7 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and ambience! Our server Will was also great
   

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7. a

   ann

   Naples

   1 review

   5.0

   1 review

   Dined on December 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a quiet pre holiday night at the Ritz. We had excellent service from Joseph. He was attentive and made great recommendations. We tried several appetizers and shared entrees so everyone got a sampling of this delicious Turkish food. I have been to this restaurant a dozen times. It does not disappoint. The vibe in the bar area and outside area is better than the indoor dining.
   

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8. G

   Ginny

   VIP

   Naples

   7 reviews

   5.0

   7 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friends and I really enjoyed this restaurant and the whole evening at The Ritz. We started with champagne in the Lobby. All of the shareable items we ordered at Sofra were delicious. The bread was amazing. I’m bringing my family back next week. The indoor/outdoor setting is perfect for our weather here.
   

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9. c

   carol

   VIP

   Toronto

   43 reviews

   5.0

   43 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From arriving to departure the service at every level was spectacular. Our primary server - Will - was exceptional and explained the menu in mouthwatering detail. The octopus appetizer was tender and perfectly prepared as were the mussels and scallop. The beer marinated black cod was done to perfection and the lamb and beef entree was rich and delicious. 10/10!
   

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10. C

    Catherine

    VIP

    Naples

    22 reviews

    3.0

    22 reviews

    Dined on December 14, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    Hostess was absent so seating took quite some time. When we finally checked in they had not read our request for a chair with arms for handicap guest. They informed us that they had no chairs with arms when we clearly saw an abundant number feet away in their dining outside. Never did it dawn on hostess to bring one over. Another diner took it upon themselves to carry a chair inside. Really disappointing reception. Our server, Omar, was the opposite. Very attentive and kind. Food was good but initial experience really soured the experience.
    

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