SOL Mexican Cocina - Denver

Review summary

1. M

   Michael

   Denver

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   I had a poor highly anticipated experience at SOL. To start, I chose to visit on a Monday night knowing that it would be slower and more quiet. I was seated at the table right by the opening of the kitchen/dish pit area, which I requested to be moved and they were able to accommodate. Once our food arrived we were enjoying the meal and about 15ish minutes later the server brought our check. My wife and I still had more than half our food on our plates, my margarita still full and my wife with a full glass of wine. To us, we felt that the server was rushing us out. No dessert offered, nothing just given the check. I would have ordered more drinks and food had this not happened. The manager came over offering his apologies, but to us this wasn’t a remedy as we felt so awkward and uncomfortable being there any longer. We packed our food in to go boxes and left.
   

   SOL Mexican Cocina - DenverResponded 2 days ago

   Hello Michael Thank you for taking your time to share your experience with us. We deeply apologize that you had a poor experience dining with us. We have discussed your feedback and will use that for our improvement. We truly hope you are willing to give us another chance to give you a much better experience! Thank you
   

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2. M

   Maulik

   San Francisco

   5 reviews

   2.0

   5 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   We have been visiting SOL for many times living in Socal. This was first time we visited Denver location and it was disaster for family reunion dinner. We placed the order which took 1 hour to arrive on table that is also after asking status on food. The food was not customized as requested so we have to wait again for another 30 min. Then we got food finally and it was too late. We had reserved table at 7 pm. Got dinner at 8:30 and left at 9:15 from long day. This place is not busy like how it is in California still we got food delayed and low quality. The tortillas for taco were dry and the food was not to the taste. I would recommend not to visit them if you have same or higher expectations like other SOL locations you have visited.
   

   SOL Mexican Cocina - DenverResponded 2 days ago

   Hello Maulik, Thank you for taking your time to share your experience with us. We deeply apologize that you had a poor experience dining with us. We have discussed your feedback and will use that for our improvement. We truly hope you are willing to give us another chance to give you a much better experience! Thank you.
   

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3. B

   Bryan

   Washington DC

   5 reviews

   4.0

   5 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Very good food, service was a little leisurely on a Sunday night
   

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4. M

   Marlo

   Hawaii

   2 reviews

   vip
   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   The service was good, however, we were seated at a table near the entry way and had to move due to the draft from the doors as we felt the freezing cold air very time some went in or out. The food choices were extensive and our servers was very attentive
   

   SOL Mexican Cocina - DenverResponded 6 days ago

   Thanks for the feedback, Marlo! We're glad to hear that you enjoyed our extensive menu and found our service to be attentive at SOL Mexican Cocina - Denver. We apologize for the discomfort due to the cold air coming in from the doors. We appreciate your patience and understanding, and we hope this wasn't a deterrent to your overall experience. We look forward to serving you again soon!
   

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5. M

   Michael

   Denver

   2 reviews

   3.0

   2 reviews

   Dined on November 27, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   This is my fourth time eating at Sol. Was blown away the first time. But, the quality has dipped as the cost has risen. So, I can no longer recommend.
   

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6. m

   mike

   Denver

   54 reviews

   vip
   3.0

   54 reviews

   Dined on November 24, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Food and drinks are always great here but service almost always lacking.
   

   SOL Mexican Cocina - DenverResponded on November 25, 2024

   Hi MikefromTechCenter, Thank you for taking the time to share your experience at SOL Mexican Cocina - Denver. We're glad to hear that you enjoy our food and drinks, but we're sorry to hear that our service did not meet your expectations. We always aim to provide excellent service to all our guests, and we're disappointed when we don't meet that mark. We appreciate your feedback and will certainly use it to improve our service. We hope to have the opportunity to serve you again and provide a better experience. Best wishes, The Management Team
   

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7. C

   Cecilia

   Chicago

   4 reviews

   vip
   3.0

   4 reviews

   Dined on November 17, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Awful service but food was good. May be short staffed.
   

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8. G

   Gregg

   Denver

   1 review

   2.0

   1 review

   Dined on November 17, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Frustrated with arrival. Had a reservation for 6:45p and didn’t get sat until close to 7:30p. Unorganized and somewhat rude. Once we got sat it took a long time to get service.
   

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9. K

   Katherine

   Denver

   8 reviews

   5.0

   8 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I was traveling back to Denver to see family, and I love this restaurant. I had everyone meet me for dinner at Sol. We had a great time, and now I have local family members who will be coming back.
   

   SOL Mexican Cocina - DenverResponded on November 11, 2024

   Hello LuvFood, Thank you for choosing SOL Mexican Cocina - Denver for your family gathering! We're thrilled to hear that you had a great time and that we could contribute to making your return trip a memorable one. We're glad that our food and service met your expectations. We look forward to welcoming you and your new family members back soon! Best, The Management Team
   

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10. E

    Eric

    New York City

    719 reviews

    4.0

    719 reviews

    Dined on November 5, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    It was a delicious and authentic lunch filled with yummy flavors from the fresh guacamole, grilled octopus and shrimp ceviche that were all terrific. The hand-crafted cocktails were also a nice added feature to compliment the meal.
    

    SOL Mexican Cocina - DenverResponded on November 9, 2024

    Hello Eric, Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed our authentic Mexican lunch and found the flavors to your liking. It's great to know that our fresh guacamole, grilled octopus and shrimp ceviche hit the spot for you. We're also glad you enjoyed our hand-crafted cocktails. We strive to provide a memorable experience for our guests and your feedback is a testament to our efforts. We hope to see you again soon at SOL Mexican Cocina - Denver! Best regards, The Management Team
    

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