Solera

Solera reviews from people who’ve dined at this restaurant. Based on recent rating.

1. Y

   Yoshi VIP

   Hawaii10 reviews

   2.0

   Dined on May 11, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   When we sat down two of our seats directly faced the sunset. It was blinding for about +1hr, a blind should be placed in the stairwell. Food: lobster appetizer was was cooked well. The yuzu compo overpowered the caviar, it should not it be on there. Caviar was a little dark...we got 1oz of Kaluga & Beluga and 1oz of Siberian Sturgeon...so quality is questionable. Most of the food was salty. The beet salad and the risotto were on the edge for me...I didn't know if they were good, matching ingredients, or off balance of flavors. The kampachi ragout was so salty it was uneatable. The steak course was severely undercooked. We ordered medium-rare, but we got rare/blue! Service: if we are paying $50/bottle foe corkage why would you ask us to open our open bottle? The bartender that opened our Champaign was great! He most likely worked at a high end restaurants. The food runners were knowledgeable and open hand service was used. When told about the severely undercooked steaks, we were asked if we wanted them cooked more!...when steak is cut and you reheat them in an oven it's not the same...they should have re-plated the whole dish. Overall, service and food was lacking. I probably wouldn't come back again.
   

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   SoleraResponded 4 days ago

   Aloha Mr. Yoshi, We deeply regret that your experience did not reflect the high standards we strive to uphold at Solera. We thank you for your detailed feedback and sincerely regret the discomfort caused by the sun. We will be reviewing ways to address this issue to ensure comfort moving forward. Regarding food quality, we’re glad to hear you enjoyed the lobster, but we’re sorry that the balance of flavors in the caviar fell short. Our kitchen aims for precision and we missed the mark during your meal. It is disappointing to hear you were asked to open your own bottle. That certainly isn’t the level of hospitality we aim for, though we’re glad our bartender’s professionalism showed. I will be reaching out directly and would appreciate the chance to speak further and welcome you back.
   

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2. S

   Sharon VIP

   Hawaii94 reviews

   2.0

   Dined on May 10, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   When it was La Vie it was exceptional in every way as you would expect from a Ritz Carlton restaurant. Then in January we went for a family birthday and things had really gone downhill but the manager and server did an outstanding job trying to make up for the overall problems of the evening. We were told that changes were coming and to please give them another chance. We tried again, new name and new menu and same lousy service and poor food as we experienced in January. We were seated for over an hour before our entrees came which came before our salads and starters. The fish was so overcooked - inexcusable for any respectable kitchen on Oahu. Desserts were complimentary as they should be since they were terrible. The worst part was nobody on staff was aware and our waiter just made excuses. There didn’t seem to be anyone in charge or overseeing the dining room. If there is a manager at this Ritz Carlton, they should be ashamed.
   

   SoleraResponded on May 11, 2025

   Aloha Sharon, Thank you for taking the time to share your experience at Solera. We're really sorry to hear that your experience did not match your expectations. We strive to provide a memorable dining experience for everyone and it seems we fell short during your visit. We take all feedback pertaining food and service very seriously and will address them with our front and back of house team. We apologize for the delay in serving your meals as we aim to provide prompt service to all our guests. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to show you the high standard we always aim for and execute. I will be sending you a direct message for more details on your experience. Best regards, Marcos Mena Restaurant Manager Solera Waikiki
   

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3. S

   Samuel

   Unspecified1 review

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The view was impeccable and the food and service matched!
   

   SoleraResponded on May 11, 2025

   Aloha Samuel, Thanks for the feedback! We're thrilled to hear that you enjoyed the view and found our food and service to match. We always strive to provide an impeccable dining experience at Solera. Your kind words mean a lot to us. We look forward to welcoming you back soon! Marcos Mena Restaurant Manager Solera Waikiki
   

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4. B

   Brinda VIP

   Los Angeles2 reviews

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The flavors and seasonings were perfectly balanced. Incredible staff and a relaxing experience for our first night in Honolulu.
   

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5. B

   Bryan VIP

   Hawaii5 reviews

   3.0

   Dined on April 5, 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 5

   This is one of the restaurants in the Ritz Carlton. Living in Honolulu, we go here regularly for breakfast. The prices have continued to increase and likely have reached an uncompetitive point for us and we’ll start going elsewhere. It’s a shame as the staff is wonderful!
   

   SoleraResponded on May 4, 2025

   Aloha Bryan Thank you for visiting us. We're delighted to hear that Solera is one of your regular breakfast spots in Honolulu. We're always looking to improve our offerings and service, and we appreciate your feedback. We're sorry to hear that the prices have become a bit of a concern for you. We strive to provide a quality dining experience, and we hope you'll give us another chance to serve you. We look forward to welcoming you back to provide you with great quality food and five star service! Best regards, Marcos Mena Restaurant Manager Solera
   

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6. O

   Omar VIP

   Hawaii4 reviews

   3.0

   Dined on March 30, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The people are very kind, and the service is excellent. Cocktails and wines were good. The food is mediocre at best. It was all bland and poorly cooked. It's far too expensive for the quality of food they're serving.
   

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7. k

   kelly

   Nashville21 reviews

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing flavors and wonderful dishes - portion size was perfect!
   

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