Soul Prime

Soul Prime reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Julia

   Chicago1 review

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food and drinks were great! The staff were awesome. The only negative was that the food came out sporadically. It was like 8-10 minutes btwn part 1 coming in and then the sides, etc.
   

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2. L

   Lyndale

   Chicago1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 1

   Food took extremely long to come and it was very cold air directly on us making our food cold quick
   

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3. Y

   Yasmin VIP

   Las Vegas20 reviews

   5.0

   Dined on May 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is absolutely delicious, pipping hot the entire time I ate it. I had the honey hit chicken, ask for a side of hot sauce. Mac-extra extra cheesy and delicious. Red beans & rice and corn muffins. The peach lemonade is not too sweet but just right. They staff are friendly and even gave me a birthday treat. This was my 3rd visit and I will definitely be back. Wait times have improved significantly as well.
   

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4. B

   Briana

   Chicago23 reviews

   2.0

   Dined on May 11, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   I rate my Mother’s Day experience a 6/10… Me and my family were excited to dine in at this establishment to celebrate Mother’s Day, and to support a Black Owned Business, but we were not satisfied. We drove over 40min to get to this establishment, and were not impressed with the dining selection. The staff and service during our dine in was good. The ambiance, was beautiful, and they even provided roses to all the women who entered. Upon looking at the menu, we noticed that there was a “fixed” menu with no substitutions. We also noticed that a lot of the menu options were not “Upscale Southern Cuisine” in my opinion. All entrees were paired with either grits, or French fries, while the actual side dishes were all a la carte. The Mother’s Day menu pro’s were the Firecracker Buffalo Shrimp, Fried Green Tomatoes, Macaroni and Yams. Our con’s, the chicken didn’t have any flavor and needed more seasoning, the ribs needed to be wrapped in foil and placed back in the oven in order to be more tender, and the drinks weren’t memorable. Overall, the service, appetizers and side dishes were good, but the lack of pallet flavor for the entrees and fried menu offerings made this visit a 6/10. I would not drive over 40min again just to eat Chicken and Fries for a special occasion.
   

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   1 person found this helpful

5. E

   Essence

   Chicago5 reviews

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Overall, Soul Prime was a good experience. Not great. I will say majority of the customer service was good. Baby it’s slow. I understand it was a Sunday and Mother’s Day , but it was an extended wait for appetizers (which came out separate back to back) And our entrees. And it wasn’t until my boyfriend got up to speak with Hostess until it arrived. Our waiter was sweet but it seems he avoided the table while we waited for our food sensing our irritation. That’s something that can be approved: having waiters set realistic expectations. A different waiter told us 5 min and it ended up being 20 more on top of the 30-40 we waited. Also it didn’t help others foods came out before ours. The food was pretty good but a few items were just okay. It was hot and fresh. But I think some of the sauces on the food was drenched and wasn’t the most flavorful. My hot and honey chicken just felt like honey and a sweet & sour type of sauce I didn’t care for. I can’t say I would be in a rush to go back but the owner was extremely nice. Another thing I didn’t really care for personally was having two hostess frequent our table. The black. Hostess was lovely and I wish I got her name! She was so sweet and attentive. The white hostess wasn’t bad but she kept dropping stuff on our table rudely, borderline throwing. I don’t think it was a personal issues with her and our table, she did it to everyone I observed. But I think just being mindful to have only one white hostess in a black owned establishment on Mothers Day with all black customers throwing items and it’s landing in our food or plates unintentionally is still a headache. Again, this review isn’t bashing anyone. Just not the most memorable experience for my mom who had to wait a while to eat. And I also think for the bill to be $500 for four people and our food was over 40 minutes late and no real apology was given didn’t sit well with me, but overall, I still wish this business the most success.
   

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6. D

   Darrick

   Chicago1 review

   3.0

   Dined on May 10, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   The fact that they only have one high chair is insane.
   

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7. Y

   Yvonne

   Chicago2 reviews

   5.0

   Dined on May 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The waiter seemed to be new and mixed up the order a bit. However, the food was AMAZING!!!!
   

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8. K

   Keenan

   Chicago5 reviews

   4.0

   Dined on May 10, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Everything was good not great, no problems other than the food came out a little slow, drinks was good, I'll be back again probably
   

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9. A

   Angela

   Nashville2 reviews

   5.0

   Dined on May 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Karen was our server and she was excellent! She continued to check on us with a smile. I will go back when I’m in Chicago again!
   

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10. M

    Marquita VIP

    Chicago25 reviews

    4.0

    Dined on May 4, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    It was a little tight the restaurant space is small
    

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