Reviews can only be made by diners who have eaten at this restaurant
- 4.4Food
- 4.1Service
- 4.5Ambience
- 4.3Value
Noise • Moderate
Soulé is no different.
We welcome you to Chicago’s West Town; home of the best creole-infused soul food delights on the planet. Our vision is bigger than food. We exist in celebration of culture and community…
Since 2017 Soulé has been the go-to creole-infused soul food destination for everyday people, tastemakers, celebrities and social media foodies in search of bursting and robust flavors of home cooked food. We are the official taste of home away from home.
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Our server was great he was a young black man very polite and helpful. One worker there was unprofessional had headphones in singing songs out loud lol while cleaning tables but other than that this place fire. Not too expensive food worth every penny. 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Our server was great he was a young black man very polite and helpful. One worker there was unprofessional had headphones in singing songs out loud lol while cleaning tables but other than that this place fire. Not too expensive food worth every penny. I def recommend people to go!","rating":{"food":5,"service":3,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Tyree","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"T","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-14T14:33:05Z","dinedDateTime":"2025-05-13T14:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1233469-33008-100228123080","text":"Nice restaurant not a lot of Space. The group seating up stairs remained dirty from 6:45pm-9:00pm. We were a large group of 12.\nI was at the bar, lovely drinks made by Edna. I kept my tab at the bar. When you with large groups the tab can be overpriced, which it was.\n\nI ordered the Jerk chicken from the appetizer menu. It was 4 small wings for $12.00. I won't be back. The salmon and shrimp dinner look delicious.\n\nI feel it's overpriced. But overall nice ambiance they really hit it on the nail with that part.","rating":{"food":2,"service":5,"ambience":5,"value":1,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Aysia","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-13T13:33:51Z","dinedDateTime":"2025-05-10T19:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1233469-32871-140233928264","text":"Good customer service the atmosphere a good vibes and I love my first experience there and I will be definitely coming back","rating":{"food":5,"service":5,"ambience":4,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Riley","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"R","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-11T01:02:14Z","dinedDateTime":"2025-05-10T14:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1233469-32940-120067555562","text":"The waiter shaneka F had the worse attitude and completed ruined our first time experience. I politely asked her for another round of drinks due to her never checking on us the entire time. she acted as if I had committed a crime. She was snatching items, rolling her eyes completely unprofessional! At that point we no longer wanted to be there asked for the check and left. I will not return to this establishment due to SHANEKA F ruining our experience. She even received a 20% gratuity due to being a horrible server. Maybe this is why she feels she doesn't have provide quality services. I'm a big believer on customer services and it saddens me to leave a horrible review on black own business.","rating":{"food":1,"service":1,"ambience":3,"value":1,"noise":"DO_NOT_RECALL","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Marky","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-12T21:09:44Z","dinedDateTime":"2025-05-09T14:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1233469-32906-100115228670","text":"WOW!! Food was amazing. I had the fried chicken, greens, and mac n cheese with a fruity tequila drink. It was delicious, practically licked the plate clean🤣. The server and bartender were so kind. Ambiance a 10, great music too. Will definitely be going back!!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Sophie","metro":{"metroId":26,"displayName":"Milwaukee","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-11T02:28:54Z","dinedDateTime":"2025-05-07T14:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1233469-32663-180123432778","text":"Food Was Amazing !!! They Put They FEET IN IT 🤣Everything was Seasoned To The T !!! Great Service Great Food ! Great People everything Was Good From The Ambience To The Food. Any Problem Was Handled.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Tequila","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"T","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-07T18:54:25Z","dinedDateTime":"2025-05-04T19:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1233469-30174-140165359374","text":"This restaurant is great but the service can be worked on!","rating":{"food":4,"service":3,"ambience":4,"value":4,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"Jardyn","metro":{"metroId":12,"displayName":"Houston","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-09T14:46:01Z","dinedDateTime":"2025-05-03T19:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1233469-32767-170223409097","text":"My experience was wonderful ! I’ve been there 4 times and always very nice","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"LASONIA","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"L","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-09T19:37:28Z","dinedDateTime":"2025-05-03T17:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1233469-32526-130012444383","text":"Food was wonderful! Well portioned sizes, and well seasoned. The wait staff was subpar. We sat for 25 mins with no sight of a waiter. He was very distracted and behaved very disorganized. He never brought our drinks…like never during the meal. We got the drinks as we weee exiting the table. He never refilled our water glasses, didn’t offer dessert either. Lastly, it was obvious that we were first timers, as we were incredibly indecisive. He offered absolutely no suggestions. His name was Jeremiah or Jared…something with a J.\n\nAlthough, it was not a favorable waitstaff experience, I did like the food, so I will visit again when I’m in town.\n\nAmbiance: 8/10\nMusic playlist was excellent, but very loud…difficult to have conversations.\nFood : 8/10\n\nFor reference:::\nWe ordered: honey drizzled fried chicken (excellent) , lamb chops (really good), fried salmon with jerk pasta (just ok), jerk chicken wings (excellent), greens ( pretty good) , sweet potatoes ( pretty good) and dirty rice ( just ok). or","rating":{"food":5,"service":3,"ambience":4,"value":5,"noise":"ENERGETIC","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":8,"nickname":"Eboney","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"E","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-28T21:27:29Z","dinedDateTime":"2025-04-27T17:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1233469-32256-120107118832","text":"Seems like for parties of 5 or more the service is minimum since they add a 20% gratuity. We had to flag the waiter down every time we need something. He never came to check on the table or ask us if we needed anything. We were a party of 8 and the entrees did not all come out at the same time. There was a 5 minute gap between delivering 1-2 entrees at a time. Some of the food was like warm by the time it got to the table.Server never came and asked us how everything was. Nice ambience, food was ok. Service definitely needs improvement.","rating":{"food":2,"service":2,"ambience":4,"value":2,"noise":"MODERATE","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Darius","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"D","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-30T14:22:06Z","dinedDateTime":"2025-04-27T14:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":67,"page":1,"totalCount":663,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":false,"searchTerm":"","error":false},"availabilityToken":null,"noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":false,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"ae"},"__OT_GA_DATA__":{"cd2":72,"cd12":"en","cd6":1233469,"cd28":1233469,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":1429,"cd76":1429,"cd3":3,"cd19":3,"cd78":1533,"cd5":1533,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
Soulé reviews from people who’ve dined at this restaurant. Based on recent rating.
Reviews can only be made by diners who have eaten at this restaurant
Noise • Moderate
Near West
Great for brunch
Near West
Kid-friendly
Near West
Innovative
Near West
Hot spot
Near West
Romantic
Near West
Lively
Near West
Most Booked
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Soulé is rated 4.3 stars by 663 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
3615 W Roosevelt Rd, Chicago, IL 60624-4226