Reviews can only be made by diners who have eaten at this restaurant
- 4.3Food
- 4Service
- 4.5Ambience
- 4.2Value
Noise • Moderate
Soulé is no different.
We welcome you to Chicago’s West Town; home of the best creole-infused soul food delights on the planet. Our vision is bigger than food. We exist in celebration of culture and community…
Since 2017 Soulé has been the go-to creole-infused soul food destination for everyday people, tastemakers, celebrities and social media foodies in search of bursting and robust flavors of home cooked food. We are the official taste of home away from home.
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Well portioned sizes, and well seasoned. The wait staff was subpar. We sat for 25 mins with no sight of a waiter. He was very distracted and behaved very disorganized. He never brought our drinks…like never during the meal. We got the drinks as we weee exiting the table. He never refilled our water glasses, didn’t offer dessert either. Lastly, it was obvious that we were first timers, as we were incredibly indecisive. He offered absolutely no suggestions. 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Well portioned sizes, and well seasoned. The wait staff was subpar. We sat for 25 mins with no sight of a waiter. He was very distracted and behaved very disorganized. He never brought our drinks…like never during the meal. We got the drinks as we weee exiting the table. He never refilled our water glasses, didn’t offer dessert either. Lastly, it was obvious that we were first timers, as we were incredibly indecisive. He offered absolutely no suggestions. His name was Jeremiah or Jared…something with a J.\n\nAlthough, it was not a favorable waitstaff experience, I did like the food, so I will visit again when I’m in town.\n\nAmbiance: 8/10\nMusic playlist was excellent, but very loud…difficult to have conversations.\nFood : 8/10\n\nFor reference:::\nWe ordered: honey drizzled fried chicken (excellent) , lamb chops (really good), fried salmon with jerk pasta (just ok), jerk chicken wings (excellent), greens ( pretty good) , sweet potatoes ( pretty good) and dirty rice ( just ok). or","rating":{"food":5,"service":3,"ambience":4,"value":5,"noise":"ENERGETIC","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":8,"nickname":"Eboney","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"E","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-28T21:27:29Z","dinedDateTime":"2025-04-27T17:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1233469-32256-120107118832","text":"Seems like for parties of 5 or more the service is minimum since they add a 20% gratuity. We had to flag the waiter down every time we need something. He never came to check on the table or ask us if we needed anything. We were a party of 8 and the entrees did not all come out at the same time. There was a 5 minute gap between delivering 1-2 entrees at a time. Some of the food was like warm by the time it got to the table.Server never came and asked us how everything was. Nice ambience, food was ok. 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I will definitely be back!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Marcus","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/67740701.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-29T13:36:10Z","dinedDateTime":"2025-04-26T19:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1233469-32193-190095280679","text":"We celebrated my daughter’s 22nd bday & she really enjoyed this Gem in the hood. The food was good , portions were generous. I Definitely recommend this restaurant. For some reason this site won’t allow me to post my pictures.","rating":{"food":4,"service":3,"ambience":4,"value":4,"noise":"ENERGETIC","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":9,"nickname":"Angelique","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-28T02:27:32Z","dinedDateTime":"2025-04-20T17:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1233469-32143-180176217268","text":"It was the best experience I ever had 10/10 definitely recommend","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Jauron","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-18T15:31:42Z","dinedDateTime":"2025-04-17T19:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1233469-31712-150143820865","text":"Excellent food and good customer service definitely will come back.","rating":{"food":5,"service":4,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Roderick","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"R","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-16T09:36:23Z","dinedDateTime":"2025-04-11T15:45:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1233469-31384-160096041566","text":"Service was fine. We asked for our dessert to be “to go” and it took her a minute to give us the ice cream that came with the dessert…the restaurant wasn’t full at all. I ordered the jerk salmon pasta. It wasn’t anything to rave about and I was charged $2 more than displayed on the menu for the dish. The pound cake serving was a joke. Skip dessert, you’re better off going elsewhere due to the serving sizes.","rating":{"food":3,"service":4,"ambience":4,"value":3,"noise":"ENERGETIC","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":6,"nickname":"Taylor","metro":{"metroId":38,"displayName":"Detroit","__typename":"Metro"},"initials":"T","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":1,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-13T13:18:51Z","dinedDateTime":"2025-04-10T19:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1233469-31635-130032751003","text":"The place was very pretty. The drinks and the food were good. The service was okay, overall, I'd give it an 8/10. 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Soulé reviews from people who’ve dined at this restaurant. Based on recent rating.
Reviews can only be made by diners who have eaten at this restaurant
Noise • Moderate
Near West
Great for brunch
Near West
Kid-friendly
Near West
Innovative
Near West
Hot spot
Near West
Romantic
Near West
Good for special occasions
Near West
Lively
Near West
Most Booked
Eboney
Chicago8 reviews
Dined 4 days ago
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Darius
Chicago2 reviews
Dined 4 days ago
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Marcus
Chicago2 reviews
Dined 4 days ago
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Angelique
Chicago9 reviews
Dined on April 20, 2025
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Jauron
Chicago1 review
Dined on April 18, 2025
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Roderick
Chicago1 review
Dined on April 11, 2025
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Taylor
Detroit6 reviews
Dined on April 11, 2025
1 person found this helpful
Robin
Chicago3 reviews
Dined on April 7, 2025
1 person found this helpful
SUSAN
Chicago1 review
Dined on April 6, 2025
1 person found this helpful
Marquis
Chicago1 review
Dined on April 5, 2025
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Soulé is rated 4.2 stars by 652 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
3615 W Roosevelt Rd, Chicago, IL 60624-4226