Soup Zen Hot Pot

Soup Zen Hot Pot reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Sachi

   Sydney1 review

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   I really wanted to like this place, but unfortunately, my experience was quite disappointing. The food quality did not meet my expectations, as the meat was not as fresh or well-prepared as I had hoped. Additionally, the service could use some improvement, as the staff seemed unmotivated and not particularly attentive. It makes me wonder if they are being properly supported by management. I hope the restaurant can take this feedback into consideration and make some positive changes in the future.
   

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2. N

   Nattanicha

   Sydney1 review

   5.0

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is the best shabu shabu shop I've been before
   

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3. M

   Michael VIP

   Sydney1 review

   5.0

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   very good and polite service! Love coming here after 9pm
   

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4. T

   Tai

   Sydney1 review

   2.0

   Dined on November 29, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Noisy and when ordering food, indicating the first time and the next times waiting for a long time, asking to add more sauce is very unpleasant
   

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5. P

   Phyllis

   Sydney2 reviews

   4.0

   Dined on November 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Meat are fresh! But a bit expensive for $60 per people
   

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6. X

   XU

   Sydney1 review

   5.0

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   非常好的体验，入座很快，可选的食物种类很多。有蔬菜 豆制品 火锅丸子等。还有甜点小食饮料。并且在用餐结束的时候工作人员还过来问需不需要冰激凌。 非常喜欢
   

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7. T

   Tina

   Sydney1 review

   5.0

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good experience, staff are friendly. It is a good dinning experience.
   

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8. K

   Katherine

   Sydney1 review

   1.0

   Dined on November 9, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   The buffet food was of poor quality and insincere. The most incredible thing is that in a total of 100 minutes of meal time, a soup base almost burned out after half an hour without anyone to add it. All the cutlery is small, especially the bowl, the store seems to be afraid you eat too much. The music was loud in the background, and the goal seemed to be to get people to stop eating early
   

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9. O

   Oliver

   Sydney4 reviews

   4.0

   Dined on October 22, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great food. Love this place. Definitely will be back.
   

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10. K

    Ken VIP

    Sydney5 reviews

    4.0

    Dined on October 16, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Excellent service, decent food, good value. Good variety too. Hot food was a miss.
    

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