Steakhouse89

Review summary

1. C

   Christian

   Phoenix

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I made the reservation well in advance. It was for my new bride and myself after our elopement ceremony in Red Rock Park. Upon arrival, we were greeted by signage stating that the steakhouse was closed. The doors were locked. There was a phone number to call but no one answered. Many other customers were coming to find the same fate. Steakhouse 89 is definitely off my list of places to try. Thanks for nothing, scumbags.
   

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2. S

   Shawna

   Phoenix

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had an 830 dinner reservation for Valentine’s Day. Got to the restaurant only to find the parking lot empty and a sign at the door staring they were closed for a private event. Not even worth the one star you have to give. Their disregard for their customers ruined our evening since all other places were booked. They also ruined the evening of all the others we witnessed pulling in the parking lot to the same disappointment.
   

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3. E

   EDWARD

   Palm Springs

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They accepted our reservation for Valentines Day. Upon showing up, we were shocked to learn they were closed along many other vehicles arriving, that's so devastating
   

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4. S

   Sean

   Orange County

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The experience sucked because there was NO EXPERIENCE!! Had Valentine’s Day reservations, showed up and the place was closed. Several other people drove up and experienced the same issue. WTF! Thanks for ruining the night!
   

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5. A

   Adam

   Atlanta

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Terrible experience would not recommend to anyone
   

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6. G

   Gerald

   Tucson

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We went to the Steakhouse89. The restuarant was a ghost. The customer or worker were not there. The door was open. We all were puzzle. The light was off but the patio s light was on. It's werid.weird.. We wish they should have communication to let customer know the restuarant isn't open. Hope we ll come back to the restaurant when we are in Sedona, AZ again.
   

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7. J

   Jerald

   VIP

   New Mexico

   5 reviews

   1.0

   5 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Made reservations for Valentine's Day about January 17. Confirmed reservation on February 13. Arrived at restaurant on Feb. 14 and it was closed with a signing reading "closed for private party". However, the doors were locked and no lights were on. It was obviously too late to get another reservation at another restaurant for Valentine's Dahy. You cannot rely on internet reservations, you must confirm by telephone at this. It appears that management cares nothing about its potential customers.
   

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8. D

   Doug

   Minneapolis

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They stiffed everyone with a Valentine’s Day reservation for a “private party.” Confirmed reservation the day before on OT. Pulled in to empty parking lot and closed restaurant. No one there but a sign saying closed for private party. A couple of other people with reservations showed up. No class. Wouldn’t trust them to take out the trash.
   

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9. D

   Dan

   San Francisco

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The day before our reservation, Open Table sent a reminder to verify we were coming, which we confirmed. We showed up on time, and there was a sign at the door saying they were closed for private event! no cars on the parking lot. The door was open so I went in and there was nobody in the restaurant, no workers, no guests. Another guy pulled in the parking lot and said he had made a resv a month ago and was also surprised and angry. It was Valentines day; try to find another nice restaurant you can walk into that night..... Steakhouse89 should be "86'd" And, I have trust issues with Open Table now.
   

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10. K

    Kelli

    VIP

    Detroit

    2 reviews

    1.0

    2 reviews

    Dined 3 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Made reservations for Valentine’s Day birthday dinner @ 5pm way in advance. Showed up and the place was closed for a private event. Multiple people were in the parking lot and the doors were locked. No lights were on and no one was observed inside the restaurant. No notice was given to cancel the reservation. Super inconsiderate on the hardest night of the year to get a dinner reservation. Zero stars! Never go here! Who does that to their customers? What else would they do to your food?
    

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