Sticks'n'Sushi - Islington

Review summary

1. M

   Michelle

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food, great service and nice atmosphere. Can’t wait to come back again
   

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2. A

   Adam

   London

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food is good if a little formulaic. We had to wait 20 minutes for a drink, being ignored. We asked for a substitution on set menu and whilst confirmed they brought food we didn’t eat. The waiters ignored us and a waiter at next section gestured at us that there was no way he was dealing with this - extremely rude and disrespectful. I complained and they reduced the bill. But really. Wait till they sort the service out.
   

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3. E

   EMma

   New York City

   13 reviews

   vip
   4.0

   13 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Beautiful location of S&S. Great food and drinks. Good service.
   

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4. J

   Jelena

   London

   2 reviews

   5.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food was great however the service and ambience were not the best. The music was too loud and it made people talk louder so we left with headaches. Service was also not the best. I went there before and service was much better, this time it seems that the staff were very tired, service was slow (we had to ask for water 3 times).
   

   Sticks'n'Sushi - IslingtonResponded 4 days ago

   Hi Jelena, Thank you for sharing your feedback. We're glad to hear that you enjoyed the food, but we're sorry to hear that the service and ambience didn’t meet your expectations. We understand how loud music and slow service can impact the overall experience, and we truly apologise for any discomfort caused. We will address these issues with the team to ensure improvements moving forward. We appreciate your comments and hope to welcome you back for a better experience next time. Best wishes Sticks'n'Sushi Islington
   

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5. C

   Chelsea

   London

   4 reviews

   2.0

   4 reviews

   Dined on December 7, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Service was really poor. Had to ask to order drinks, order food, order more drinks and then we had to ask for the bill twice
   

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6. M

   Maggie

   London

   8 reviews

   4.0

   8 reviews

   Dined on December 3, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   An extensive and interesting menu. One is spoilt for choice. All of it excellent. Charming and helpful service and a welcoming ambience.
   

   Sticks'n'Sushi - IslingtonResponded on December 5, 2024

   Hi Maggie, Thank you so much for your kind words. We're thrilled to hear that you enjoyed our menu and found the service charming and helpful. It's great to know that the ambiance made you feel welcome as well. We truly appreciate your feedback and hope to see you again soon. Best wishes Sticks'n'Sushi Islington
   

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7. G

   Gerard

   London

   415 reviews

   vip
   4.0

   415 reviews

   Dined on November 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I had forgotten how much I love Sticks 'n' Sushi until last night. Loved it again. Great food and great value set menus. I had a really delicious non-alcoholic cocktail too.
   

   Sticks'n'Sushi - IslingtonResponded on November 28, 2024

   Hi Gerard Thank you for your lovely review. It's great to know you enjoyed the food, the value of our set menus, and our Spirited Away Cocktails. We look forward to welcoming you back again. Best wishes Sticks'n'Sushi Islington
   

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8. L

   Lorraine

   Hertfordshire

   2 reviews

   5.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Busy restaurant , good service , excellent selection of food, well presented. Overall great experience.
   

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   Sticks'n'Sushi - IslingtonResponded on November 22, 2024

   Hi Lorraine, Thank you for the great feedback. We're delighted to hear you had a wonderful experience with us. It's fantastic that you enjoyed our service and menu. We look forward to welcoming you back soon! Best wishes Sticks'n'Sushi Islington
   

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9. r

   rachel

   London

   2 reviews

   5.0

   2 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   a great place to have a birthday meal, they made it a special occasion for my daughter with birthday dessert
   

   Sticks'n'Sushi - IslingtonResponded on November 22, 2024

   Hi Rachel, Thank you for your kind words! We're so happy to hear that your daughter's birthday was made special with us. It's always a pleasure to help celebrate memorable moments. We look forward to welcoming you back for more special occasions. Best wishes Sticks'n'Sushi Islington
   

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10. R

    Rakelle

    Buckinghamshire

    4 reviews

    2.0

    4 reviews

    Dined on November 8, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4

    Was really keen to try this place but was really appalled with the service. The food is great and great selection of dishes but the service is nothing like I’ve experienced. We waited a while to order, received our drinks after some of the food arrived. An hour and 10 minutes into our reservation, and 20 minutes into receiving our food, the waitress told us we had 20 minutes left at the table—this would mean we only had an hour and a half altogether. The booking states parties less than 4 people have 2 hours, I showed the staff and they apologised. However the waiting staff insisted, albeit politely, we should move to another table to finish our food as although it was their error, they needed the table. We declined as we didn’t want to disrupt our meal, and we still had the booking for another 45 minutes as per their policy. For the next 45 minutes we were harassed and interrupted by the waiting staff, FOH staff and management 6 times that they *really* needed the table. After disputing with them, we were offered money off our bill but we won’t be returning.
    

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