Sticks'n'Sushi - Soho

Sticks'n'Sushi - Soho reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner

   Los Angeles1 review

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   I had one of my worst dinning experiences at this stick n sushi location. The staff was incredibly rude from the moment we walked in the door. We had a 10:45 reservation and were told when we arrived that the kitchen closes at 10:45 and we would have 5 minutes to order. I understand they were wanting to leave as it was the end of the night but that is outrageous to have a reservation available to book at the time the kitchen closes. The entire experience the staff was so rude and one of them yelled at my entire party when we didn’t hear him say something, I was taken back and there was no reason for that level of poor treatment. We simply booked a reservation that was available to us and were treated so awful. It is also a shame because it is not cheap to dine there and it makes me never what to spend money at the establishment again.
   

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2. A

   Andy

   London3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic service and food. Really enjoyable meal with excellent atmosphere. Team couldn't do enough to make our family welcome and ensure we had an enjoyable evening. When my son choked on his meal they were instantly table side to assist - fortunately all ok very quickly! They showed a great care and attention to him and make him forget that part of the meal very quickly and he was able to enjoy the rest of his meal and time in the restaurant. Thank you to all the team. We were visiting London but will definitely return on our next visit to London. Throughly enjoyed our food
   

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3. A

   Annika

   London4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent and I am happy they explained how it would be sent out. Our server was friendly and helpful.
   

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4. M

   Mark

   London1 review

   5.0

   Dined on April 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Scrumptious food and drinks in a bustling atmosphere made for a great evening. We opted for one of the set menus, which was great value and variety. Two small niggles ... we felt a little rushed as courses were brought before we had finished the previous course, and our waiter was overly attentive ... transpires that they wanted to turn the table, which I understand, but not when it spoils the experience. Another 15mins would have made all the difference, or setting expectation clearly at the outset would have worked too ... you don't want to make guests feel rushed.
   

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5. g

   guillaume

   Paris16 reviews

   5.0

   Dined on April 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good. Cool ambiance. As every stick-n-sushi I try over Europe
   

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6. M

   Michael

   Orange County1 review

   2.0

   Dined on April 14, 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 4

   We came from California to visit our daughter who is studying in London for a semester and to celebrate her 22nd birthday. She chose sticks and sushi for dinner and celebration. Great food and fun atmosphere but both the waiter and his “assistant” were unfriendly, inattentive and at times rude. Glad the food was good but it doesn’t make up for the really poor service. To add to our frustration a 13% service charge was automatically added to our bill and when I shared our bad experience with the host, he was not concerned and could barely find the words to say “sorry”. Disappointing to say the least.
   

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7. A

   Arianna

   London4 reviews

   5.0

   Dined on April 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   New dishes added to their menu since the last time I have been and they are phenomenal!
   

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8. L

   Lucy

   London2 reviews

   5.0

   Dined on April 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Lovely restaurant with great food and definitely worth visiting. Some tables compact but not a huge issue. Only downside (being picky now) is that the bar drinks took longer than the food! Daughter loved The Karaage chicken and ordered it twice! We had a lovely waiter and couldn’t do enough for us.
   

   Sticks'n'Sushi - SohoResponded on April 10, 2025

   Thank you for your kind review! We’re thrilled to hear you enjoyed the food and had a lovely experience with our waiter. We hope to see you again soon! Best wishes, Sticks'n'Sushi Soho
   

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9. K

   Katie VIP

   London3 reviews

   1.0

   Dined on April 5, 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   Such terrible slow service - all the other restaurants are so much better
   

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10. N

    Neil

    Berkshire4 reviews

    5.0

    Dined on April 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Fabulous evening at Sticks n’ Sushi Soho. Food was delicious and service was top notch. Highly recommended.
    

    Sticks'n'Sushi - SohoResponded on April 10, 2025

    Thank you for your review. We're glad you had a fabulous evening, and we’re happy to hear the food and service were top-notch. We hope to see you again soon! Best wishes, Sticks'n'Sushi Soho
    

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