Sticks'n'Sushi - Tivoli Hotel

Review summary

1. H

   Hanne

   Denmark

   1 review

   4.0

   1 review

   Dined on January 31, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   All nice, but the restaurant has a poor acoustics.
   

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2. M

   Michael

   Greater Boston

   1 review

   3.0

   1 review

   Dined on January 13, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   The restaurant has great views and a good atmosphere, however, we were seated by the high tables, which I would never do again. The tables were tiny and could not fit any of our things. The chairs were small and uncomfortable - we kept sliding down and the tables were placed way too close together. The person sitting behind me kept hitting his chair into mine due to the lack of space. The visit was anything but cheap and didn't leave a great impression due to the severe lack of space and comfort.
   

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3. P

   Per

   Denmark

   1 review

   1.0

   1 review

   Dined on January 11, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   the crispy ebi used in the sushi where rubbery and tasted like it was from the day before. The sticks we ordered weren’t hot, and tasted bland. Drinks were nice and tuna tartar was great. But other than that, not worth the money. 1750 kr for 2 people. Yikes.
   

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4. N

   Navid

   Denmark

   1 review

   5.0

   1 review

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was delicious the service was top notch the staff were attentive and extremely professional noise level? ... Nevertheless, this restaurant is highly recommendable
   

   Sticks'n'Sushi - Tivoli HotelResponded on January 5, 2025

   Dear Navid, Thank you for your kind words, it means a lot to us. We are honoured to have given you a positive experience during your festive evening. Looking forward to welcoming you back soon! Best regards, Team Tivoli Hotel
   

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5. M

   Martin

   London

   1 review

   3.0

   1 review

   Dined on January 1, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Great food - fantastic view. Service sometime a joker, but overall good value for money.
   

   Sticks'n'Sushi - Tivoli HotelResponded on January 5, 2025

   Dear Martin, Thank you for your review! We saw your private note about the service and feel the need to publicly apologise for the kind of evening you had with us. We are so sorry. We will be contacting you privately for more details as we are passionate about delivering the best service possible at our restaurant. We hope you see you again if you are willing to give us another try. Best regards, Team Tivoli Hotel
   

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6. A

   Ahmed

   Denmark

   2 reviews

   5.0

   2 reviews

   Dined on December 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing like always 👌 Perfekt service Amazing view, ambient top Food perfekt 👍
   

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   Sticks'n'Sushi - Tivoli HotelResponded on January 5, 2025

   Dear Ahmed, Thank you so much for the taking the time to leave this review! We are proud to execute the service we aim to give, and are glad we were able to satisfy you when you dined with us. Again, thank you and we are looking forward to welcoming you back soon! Best regards, Team Tivoli Hotel
   

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7. D

   Ditte

   Denmark

   1 review

   4.0

   1 review

   Dined on December 30, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Good food and cocktails as always. Very sweet staff and good ambience. Not impressed with the taste of the dessert though and a little strange as we were told it was on the house, but it was still billed and we payed for it. I didnt really make that big of a difference, but odd to say one thing and do another.
   

   Sticks'n'Sushi - Tivoli HotelResponded on January 5, 2025

   Hello Ditte, What an embarrassing oversight on our end! We're so sorry for that and will be contacting you privately about finding a way to make this right. Thank you for letting us know. Again, we are so sorry. Best regards, Team Tivoli Hotel
   

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8. M

   Marcos

   Denmark

   1 review

   5.0

   1 review

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Chic vibes, music, stellar cocktails, food & service!
   

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   Sticks'n'Sushi - Tivoli HotelResponded on December 31, 2024

   Dear Marcos, Thank you for taking the time to rate us. We are very appreciative of the 5 stars you have given on you last visit. It warms our heart that you had an overall positive experience. We hope we get a chance to serve you again soon in the New year. Thank you!
   

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9. D

   Dorthe

   Denmark

   1 review

   4.0

   1 review

   Dined on December 27, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The acoustic is very bad. The service was nice and very professional.
   

   Sticks'n'Sushi - Tivoli HotelResponded on December 31, 2024

   Dear Dorthe, Thank you for taking the time to rate us. Thank you for letting us know, we will definitely look into the acoustics. It warms our hearts to see that you have had an overall positive experience. We hope we get a chance to serve you again soon in the New year. Thank you and Happy New year!
   

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10. L

    Lauge

    Denmark

    1 review

    5.0

    1 review

    Dined on December 21, 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 2

    Great service and the food was really good, the noice levels were a bit to the louder side.
    

    Sticks'n'Sushi - Tivoli HotelResponded on December 31, 2024

    Dear Lauge, Thank you so much for taking the time to rate us. We truly appreciate the kind 5-star review and your thoughtful words about your recent visit. It means a lot to know that you had a positive experience with us. As the year comes to a close, we want to wish you a very Happy New Year! We look forward to the opportunity to serve you again in 2025 and beyond. Thank you!
    

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