Sticks'n'Sushi - White City

Sticks'n'Sushi - White City reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Melissa

   London2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were brilliant. Little wait to receive food but all made to order and very fresh and beautifully presented. Slightly on the expensive side but well worth it
   

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2. M

   Marek

   London4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you very much for a wonderful anniversary meal.
   

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3. C

   Carolyn

   Hertfordshire3 reviews

   5.0

   Dined on April 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful evening at Sticks and Sushi. Food always highest quality.
   

   Sticks'n'Sushi - White CityResponded 6 days ago

   Thank you for your lovely review! We’re happy to hear you always enjoy the highest quality food at Sticks’n’Sushi. We look forward to welcoming you again. Best wishes, Sticks'n'Sushi White City
   

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4. Z

   Zain

   London1 review

   4.0

   Dined on April 5, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Sticks N Sushi at Westfield offers a stylish setting with a welcoming atmosphere. The staff were attentive and friendly throughout. Dishes were beautifully presented, and the quality of the fish and meat was clear in every bite—fresh, flavourful, and well-prepared.
   

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   Sticks'n'Sushi - White CityResponded 6 days ago

   Thank you for your wonderful review! We’re delighted to hear you enjoyed our stylish setting, attentive service, and the quality of our dishes. We look forward to welcoming you back. Best wishes, Sticks'n'Sushi White City
   

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5. A

   Ang

   London9 reviews

   3.0

   Dined on April 5, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Really liked the layout of the restaurant - the tables are laid out so that there's space and privacy. The new menu is okay - preferred the previous one as it felt like there's less choice for vegans in this menu. The salads are a nice addition, however, the choice for vegans was boring. The Kyoto non-stop nigiri was lovely. The broccoli tempura was mediocre as the batter was not crisp at all. I ordered the Ceviche, however, it had fish, which was not on the description in the menu. Then there wasn't much choice for vegans and the only option that the waitress gave to me was the Mama Mia uramaki which was okay. I also had the king oyster stick which was nice but the portion is so small - there were three small pieces of mushroom on the stick for £7.80. The service was inattentive and inconsistent. Overall I feel my past experiences have been better than this one.
   

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6. D

   Dean

   London1 review

   1.0

   Dined on March 30, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We usually dine at the Wimbledon branch, but decided to try the Westfield location this time. Unfortunately, the experience didn’t meet our expectations. The food arrived lukewarm, and while we understand dishes may come out at different times, we were served rice and a few starters — with the rest of the meal arriving 45 minutes later. To make matters worse, only three out of four of us actually received our full orders. The staff did apologies and removed a few items from the bill, which we appreciated. However, based on this experience, we won’t be returning to this branch.
   

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7. A

   Angelica

   London2 reviews

   5.0

   Dined on March 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and service in a beautiful venue, price pretty good for quality of food we ate in London
   

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   Sticks'n'Sushi - White CityResponded on April 3, 2025

   Thanks for the kind words! We're thrilled you enjoyed the food and service. Hope to see you again soon. Best wishes, Sticks'n'Sushi White City.
   

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8. M

   Maung

   London1 review

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   I didn’t feel I’m a Staff ! Oh was feel regular customer ! Thanks stick N sushi and White City member.
   

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9. M

   Mohammed VIP

   London23 reviews

   3.0

   Dined on March 22, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 1

   Food was great.. service was poor. Seated in an area of the restaurant that my chair kept getting hit by the waiters passing by. Forgot my drinks, had to request my still water 3 times. Had to constantly keep asking for items that had been ordered and for small items like the complimentary hot towel before food is served and when asking for it was almost ridiculed for asking about it. Awful service, great food!
   

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10. C

    Cynthia

    London1 review

    1.0

    Dined on March 9, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    I had a really bad experience today. It was my daughter’s 9th birthday, and the waiter who served us refused to give us extra soy sauce and another small plate. He said, “Oh, you still have some soy sauce left,” but we were a group of six people. Isn’t it reasonable to ask for more if one is finished? Then, when we asked for another plate, he said, “Oh, your kids have bento boxes, so I’m not supposed to give you another one.” Later, we requested some napkins. Another waiter gave them to us, but then the first waiter tried to take them away. Throughout the entire dinner, we remained polite because our child was with us, and we didn’t want to argue. However, this is not the level of service we expect. We have been to various Sticks’n’Sushi locations many times and have never experienced anything like this before! This was a really disappointing experience for all of us, especially on my daughter’s birthday.
    

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