STIRR-Addison

Review summary

1. R

   Richatd

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Well priced door in a nice atmosphere. Service was excellent.
   

   Is this helpful?

   Report
2. K

   Kirk

   Dallas

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Had reservations for Thanksgiving evening for 5. some of us showed up early and ordered drinks at the bar. I ordered an Old Fashion. Bartender says that they are out of large round ice cubes and asked if regular ice was OK. Sure, not that much of an issue, I said. We were seated soon as all of my party was there. Ordered drinks and appetizers. Waitress had to come back and tell us they were out of calamari. we ordered a new appetizer to replace that one. We later ordered our entrees only for our waitress to come back in a few minutes and tell us they were out of the steak that was ordered. Again, a second choice had to be made. Through three rounds of "sorry, we are out of that," our waitress was trying very hard to turn lemons into lemonade. All in all, she did well, Her manager should be proud of her. The food and drinks we did receive were very good.
   

   Is this helpful?

   Report
3. M

   Mernika

   Dallas

   5 reviews

   vip
   2.0

   5 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   We visited on Thanksgiving Day and our waitress Taylor was excellent, very attentive and interactive. However, 10 minutes after she put our orders she had to inform us they were out of Smash Burgers, so my daughter opted for the chicken strips like my granddaughter had. My granddaughter received her chicken strips and they were dark & fried hard and had a slight burnt taste, I could taste the burnt grease on the strips WHICH were brought out by the manager. I immediately sent them back and had them remade. Then my daughter’s strips came out the exact same way. To which we also sent back and she opted to get the double pepperoni flatbread, which was not double pepperoni. Taylor was very apologetic, even though it wasn’t her fault it was clearly the cook’s fault. She even brought my daughter a desert to try and put a smile on her face. I spent $158 for very mediocre food. The manager told my daughter he would give her a gift card for a “free appetizer” (even though she ordered a burger that was not an appetizer) and he never did. They were not even that busy when we were there. Our reservation was at 2:30, they didn’t start getting a busy crowd until after 4pm. I’ve visited Stirr many times, including having my birthday dinner there last year. This was by far the worst visit at one of the most inopportune times. Happy Thanksgiving 🥴
   

   Is this helpful?

   Report
4. B

   Beth

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Wonderful Thanksgiving meal with my family of 8 (plus an infant). Friendly service and delicious traditional Thanksgiving menu.
   

   Is this helpful?

   Report
5. D

   Deidre

   San Diego

   5 reviews

   4.0

   5 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   When I made the reservation and even when I got seated no one told us that we had to be out by 3 due to a private party. The other issue it took a while after we got seated to get water however the service got better.
   

   STIRR-AddisonResponded 5 days ago

   Deidre – Thank you for dining at STIRR Addison. We're pleased to hear the service improved during your visit. We appreciate your feedback about the reservation and seating experience, and will review it with our team to enhance our guest experience. We hope to welcome you back for an even better visit. Thank you.
   

   Is this helpful?

   Report
6. H

   Herrera

   Dallas

   6 reviews

   3.0

   6 reviews

   Dined on November 3, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   1 - We had reservations. Upon arrival it seemed there was an issue with accommodating us (party of 5) but we were seated in downstairs dining room. 2 - Our server took a while to make the initial visit but upon doing so brought water for all 3 - The first bottle of wine we ordered (pinot) they did not have in stock. The second bottle we requested a taste first and they only brought one glass (for 3 people). The second bottle was also out of stock. Ordered mixed drinks instead 4 - Had to ask for 3 of 4 refills of iced tea. 5 - Our server was not pleasant, didn't comment or acknowledge when we said thank you, was slow and didn't actually smile until she brought our checks back to us. Food was good, service was dismal, no return likely.
   

   STIRR-AddisonResponded on November 22, 2024

   Herrera – Thank you for dining at STIRR Addison. We're glad to know you enjoyed the food, but it's concerning that our service did not live up to your expectations. Your feedback about the availability of wine and service is valuable, as we aim to provide an exceptional guest experience. Thank you.
   

   Is this helpful?

   Report
7. K

   Kyndall

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great Bridesmaid Brunch at Stirr. Was super quiet at 10am on a Saturday but we still had a great atmosphere and service. I was asking my girls to be my bridesmaid and the entire team there made it super special.
   

   STIRR-AddisonResponded on November 22, 2024

   Thank you for joining us. It was a pleasure to welcome you and we hope to have the chance to serve you again sometime soon.
   

   Is this helpful?

   Report
8. J

   Jessica

   Jacksonville

   1 review

   3.0

   1 review

   Dined on November 2, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   The host and the owner were very nice. The food was mediocre had to send a few dishes back. Our waitress was new so I sure will get better with time.
   

   STIRR-AddisonResponded on November 22, 2024

   Jessica – Thank you for dining at STIRR Addison. We're pleased to hear that our host and owner left a positive impression during your visit. We appreciate your understanding regarding our new server, and your feedback on the dishes is important as we work to exceed guest expectations. Thank you.
   

   Is this helpful?

   Report
9. R

   Remi

   Minneapolis

   1 review

   5.0

   1 review

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I will definitely recommend this spot for Brunch, Birthday celebrations & more.
   

   STIRR-AddisonResponded on November 22, 2024

   Thank you so much for highly recommending us. It was our pleasure taking care of you and we hope you dine with us again sometime soon.
   

   Is this helpful?

   Report
10. D

    Don

    Dallas

    131 reviews

    vip
    4.0

    131 reviews

    Dined on October 27, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Good service and good food. Went there for lunch at 12:15 p.m. specifically to eat an item on the lunch menu. I was told the lunch menu item wasn't available until 4:00 p.m. I was told I had to order off the brunch menu. The restaurant is well appointed with huge windows and chic furniture. Noisy atmosphere as the conversations bounce around the open seating.
    

    STIRR-AddisonResponded on November 7, 2024

    We're delighted to hear that you had an overall great experience. We hope to have the opportunity to serve you again soon. Thank you.
    

    Is this helpful?

    Report