STK Rooftop Steakhouse & Bar

Review summary

1. T

   Temi

   London

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Amazing experience at STK. We came for a birthday and were served by Alex. Thank you!
   

   STK Rooftop Steakhouse & BarResponded 3 days ago

   Dear Temi, Thank you for choosing STK to celebrate such a special occasion! We're thrilled to hear you had an amazing experience and that Alex made your birthday celebration truly memorable. His attentiveness and dedication to providing flawless service are what we strive for, and we’re so glad he left such a positive impression. We’ll be sure to share your kind words with Alex and the team. We look forward to welcoming you back for more unforgettable moments soon! Warm regards, STK Rooftop Team
   

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2. JB

   JohnB

   London

   2 reviews

   2.0

   2 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 2

   Average at best and extremely overpriced. Not worth the money but not many dining options in Stratford apart from fast food outlets. Disappointing.
   

   STK Rooftop Steakhouse & BarResponded 3 days ago

   Dear JohnB, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. At STK, we aim to provide exceptional dining experiences that justify our pricing, so it’s disappointing to learn we fell short in your case. We appreciate your comments and would love the opportunity to better impress you in the future. Your feedback helps us improve, and we hope to welcome you back to show you the true STK experience. Warm regards, STK Rooftop Team
   

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3. L

   Levent

   London

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   The vibe in the restaurant was pleasant, though it was darker than I anticipated and felt a bit crowded and noisy for my taste. The service exceeded my expectations and was very friendly. The dishes were well-presented, and the prices and portion sizes were fair. Unfortunately, my meal was undercooked, so I couldn’t finish it. Overall, I was pleased to find this place and would love to return, especially to try sitting on the rooftop when the weather is nice. Thanks!
   

   STK Rooftop Steakhouse & BarResponded 3 days ago

   Dear Levent, Thank you for sharing your detailed feedback! We’re delighted to hear that you enjoyed the friendly service, well-presented dishes, and the overall vibe of our restaurant. We appreciate your understanding regarding the ambiance and are glad to know you're interested in visiting us again, especially on the rooftop—it’s a stunning experience when the weather cooperates! We’re very sorry to hear about your undercooked meal. This is certainly not the standard we strive for, and we’ll be addressing this with our team to ensure it doesn’t happen again. We hope to welcome you back soon for a more perfect experience, and thank you again for your valuable feedback! Warm regards, STK Rooftop Team
   

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4. S

   Stuart

   Norfolk/Suffolk

   6 reviews

   vip
   5.0

   6 reviews

   Dined on November 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was superb and the service was excellent. Our waitress had notably good knowledge of the menu and was very engaging. Highly recommended.
   

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   STK Rooftop Steakhouse & BarResponded 7 days ago

   Dear Stuart, Thank you for your glowing review! We're delighted to hear that you enjoyed the superb food and excellent service. It's wonderful to know your waitress made such a positive impression with her menu knowledge and engaging demeanor. We truly appreciate your recommendation and look forward to welcoming you back to STK soon! Warm regards, STK Rooftop Team
   

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5. S

   Sharon

   London

   3 reviews

   3.0

   3 reviews

   Dined on November 23, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   I’m used to STK being an exclusive and high end place to dine. I have been to many branches of STK and found Stratford branch overly busy. It felt like a market place. Staff and customers were constantly pushing through tables and nudging our chairs. We requested to be moved which was much appreciated. It seemed to be offering a club vibe more than a fine dining experience. The food was great. More attention needs to emphasised on cleanliness and etiquette, rather than getting patrons through the door. Please do consider refining the experience. Thank you.
   

   STK Rooftop Steakhouse & BarResponded on November 25, 2024

   Dear Sharon, Thank you for taking the time to share your feedback. We truly value your input and are sorry to hear that your experience at STK Stratford didn’t align with the high-end atmosphere you’ve come to expect from our brand. We appreciate you bringing the issue of the busy environment and service disruptions to our attention. We’re committed to refining the dining experience and will ensure that both cleanliness and etiquette are prioritized, alongside a seamless atmosphere. We’re pleased to hear you enjoyed the food, and we hope to provide a more refined experience on your next visit. Thank you again for your valuable feedback. Best regards, STK Stratford Team
   

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6. T

   Temi

   London

   21 reviews

   4.0

   21 reviews

   Dined on November 22, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Afterhours fun though could have a better vibe for a Friday night; DJ was dull. In addition bottomless drinks was abruptly ended, a courtesy notification would have been appreciated.
   

   STK Rooftop Steakhouse & BarResponded on November 25, 2024

   Dear Temi, Thank you for sharing your feedback. We’re glad you joined us for after-hours fun, but we’re sorry to hear the vibe didn’t meet your expectations. We’ll take your comments about the DJ and the bottomless drinks notification into consideration as we strive to improve our guest experience. We appreciate your input and hope to welcome you back for a more enjoyable evening soon! Best regards, STK Stratford Team
   

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7. H

   Harriet

   London

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely place. Staff are very friendly. Left some items behind and they actually called me. I thought that was absolutely amazing. I’ll definitely go again. Food was amazing too.
   

   STK Rooftop Steakhouse & BarResponded on November 19, 2024

   Dear Harrie, Thank you for your wonderful feedback! We're delighted to hear you enjoyed your visit and that our team could assist in reuniting you with your belongings. It’s great to know you found our staff friendly and the food amazing. We can’t wait to welcome you back again soon for another fantastic experience! Best regards, STK Rooftop Team
   

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8. T

   Teeeeeeeeeeeeeeeeeeeeeee

   London

   6 reviews

   4.0

   6 reviews

   Dined on November 16, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Great service. Lovely venue. Food was alright (set menu) but overpriced. Drinks were nice, but the cocktails were on the expensive side.
   

   STK Rooftop Steakhouse & BarResponded on November 17, 2024

   Dear Guest Thank you for taking the time to share your experience with us. We’re pleased to hear you enjoyed the service, atmosphere, and drinks during your visit. However, we’re sorry to hear that the set menu didn’t fully meet your expectations and that you found the pricing higher than anticipated. Your feedback is very valuable to us, and we’ll use it to review and improve where we can. We hope to welcome you back again for a visit that exceeds your expectations. Warm regards, STK Rooftop Team
   

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9. A

   Alexsandra

   London

   3 reviews

   3.0

   3 reviews

   Dined on November 15, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Our waiter Juan was amazing, food wasn't the best the mini burgers was dry and the bun was hard like it was stale! steak was ok but the sauce was terrible. wouldn't go back for the food not worth it
   

   STK Rooftop Steakhouse & BarResponded on November 19, 2024

   Dear Alexsandra, Thank you for taking the time to share your feedback with us. While we’re thrilled to hear that Juan provided amazing service, we’re disappointed to learn that the food did not meet your expectations. Your comments regarding the mini burgers and steak sauce are very concerning, and we’ll be addressing these issues with our kitchen team to ensure improvements are made. We value your feedback as it helps us improve, and we’d love the opportunity to welcome you back in the future for a much better experience. Best regards, STK Rooftop Team
   

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10. B

    Breezy

    London

    1 review

    5.0

    1 review

    Dined on November 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Nice food and great customer service. Good music too
    

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    STK Rooftop Steakhouse & BarResponded on November 16, 2024

    Dear Breezy Thank you for taking the time to share your experience! We’re delighted to hear that you enjoyed the food, customer service, and our vibrant music. Creating a memorable atmosphere is what we strive for, and it’s wonderful to know we hit the mark. We look forward to welcoming you back to STK soon! Warm regards, STK Rooftop Team
    

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