Stonewood Grill & Tavern - Heathrow

Review summary

1. S

   Steven

   Charleston

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Decline. We go here frequently. Tonight was tough. Server was slow. I had to "flag her down" to get our order taken, refills on drinks, get our check. Salad was never brought until we asked and finally brought AFTER our meal was served. and we were told "probably delivered to the wrong table". Booth next to us came 5 minutes after us and was eating salad when we still had nothing. Server walked past us and checked on all the tables around us - several times. I felt like i was invisible. Food was good. Always get the salmon, and it is always good. Salad had a lot of dressing - 3X more than anyone would want. Overall We were very disappointed.
   

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2. J

   James

   VIP

   Orlando

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Server was great. Very busy. Louder than usual but part of that might have been our group 😜. Fun night and good food.
   

   Stonewood Grill & Tavern - HeathrowResponded 1 day ago

   Thank you for sharing your experience! We’re glad to hear that your server did a great job, even during a busy night. It’s always nice to know that you had a fun time with your group and enjoyed the food. We appreciate your feedback and look forward to welcoming you back for another enjoyable visit!
   

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3. G

   Ginny

   VIP

   Orlando

   31 reviews

   5.0

   31 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Stonewood never disappoints. We were seated promptly but on a Saturday night, reservations were required. Service was spot on. Our server checked in with us several times. The pear martini’s were to die for. I had their delicious clam chowder and my friend had house salad. Then on to the entree of fried shrimp with fries. The shrimp were a nice size and tender with a crispy coating. They served sweet chili sauce as well as tartare sauce for a nice variety. Fries were good. We split the key lime pie for dessert. Lots of other choices if you’re not a key lime fan. So good that I recommend friends go there tonight.
   

   Stonewood Grill & Tavern - HeathrowResponded 1 day ago

   Thank you for the wonderful review, Ginny! We’re thrilled to hear that Stonewood Grill continues to meet your expectations. It’s great to know the service was spot on, and that you enjoyed the pear martinis, clam chowder, and fried shrimp. The key lime pie is definitely a favorite, and we're happy you both enjoyed it! We truly appreciate your recommendation to others and look forward to welcoming you and your friends back for another fantastic experience. Thank you again for taking the time to share your thoughts!
   

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4. S

   Steve

   VIP

   Orlando

   7 reviews

   4.0

   7 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   We normally dine in the bar area, however through a mistake of the restaurant we ended up in the main dining room. The service was not as good and the ambience is very laid back. Our preference is the bar area. The food was still good as always !!!!
   

   Stonewood Grill & Tavern - HeathrowResponded 1 day ago

   Thank you for sharing your feedback with us, Steve. We sincerely apologize for the seating mix-up and understand how important it is to get the table you requested, especially when you’ve made a reservation in advance. We truly appreciate your loyalty and are glad to hear that the food was still to your satisfaction. We’ll certainly work on improving communication to avoid any similar issues in the future. We're also glad to know that Hillary made sure to check in and that you still consider Stonewood Grill your Friday go-to place. We value your continued support and look forward to providing you with the excellent experience you expect on your next visit. Thank you again for bringing this to our attention.
   

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5. S

   Scott

   Orlando

   58 reviews

   5.0

   58 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Little mix-up with our reservation which was handled very well, thanks! Colleen our server was just super. Friendly, fun, super attentive. All the food and drinks were enjoyed by all of us. If you sit in the first booth in on a cold night you get blasted by cold air each and every time the door opens which was uncomfortable but we'll live. 😉
   

   Stonewood Grill & Tavern - HeathrowResponded 1 day ago

   Thank you for sharing your experience with us! We’re glad to hear our team was able to handle the reservation mix-up smoothly and that Colleen made your visit extra special with her friendly and attentive service. We’re thrilled you all enjoyed the food and drinks. We do apologize for the chilly air near the door—thank you for bringing this to our attention. We’ll look into ways to make that spot more comfortable. We hope to welcome you back soon for another great time.
   

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6. J

   Joseph

   New York City

   15 reviews

   5.0

   15 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good food and pleasant ambiance. Excellent service and value. Look forward to returning.
   

   Stonewood Grill & Tavern - HeathrowResponded 1 day ago

   Thank you for your kind words! We’re so glad you enjoyed the food, ambiance, and service at Stonewood Grill. Your satisfaction means a lot to us, and we’re thrilled to hear you found great value in your visit. We look forward to welcoming you back soon for another wonderful experience!
   

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7. V

   Vera

   Orlando

   1 review

   5.0

   1 review

   Dined on January 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our 46th Anniversary here (which we do here every year)and it couldn’t be nicer. Gracious treatment and service (thank you, Ashleena) and the food was great. We’ve never had a disappointing experience here in Heathrow. And the complimentary dessert was much appreciated!
   

   Stonewood Grill & Tavern - HeathrowResponded 1 day ago

   Happy 46th Anniversary, and thank you for celebrating such a milestone with us at Stonewood Grill in Heathrow! We’re honored to be part of your special tradition every year. Ashleena will be delighted to know she helped make your evening memorable, and we’re thrilled you enjoyed the food and complimentary dessert. Your loyalty means the world to us, and we look forward to making many more anniversaries just as special. Cheers to you both, and we can’t wait to celebrate with you again next year!
   

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8. C

   Carla

   Orlando

   1 review

   5.0

   1 review

   Dined on January 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came to celebrate a birthday and everything about it made it special! Thank you.. wonderful evening.
   

   Stonewood Grill & Tavern - HeathrowResponded 1 day ago

   Thanks for the feedback, Carla! We're thrilled to hear that your birthday celebration at Stonewood Grill & Tavern was special for you. It's wonderful to know that you had a wonderful evening with us. We strive to make every visit special, and your kind words are the best encouragement we could ask for. We look forward to welcoming you back for many more memorable celebrations in the future!
   

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9. b

   bonnie

   Orlando

   1 review

   4.0

   1 review

   Dined on January 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Love this restaurant but the staff make it outstanding!!! Always, Thank you... Bonnie
   

   Stonewood Grill & Tavern - HeathrowResponded on January 13, 2025

   Thank you, Bonnie! We’re so glad to hear that our staff made your experience truly outstanding. It’s always our goal to provide excellent service alongside great food, and your kind words mean a lot. We look forward to welcoming you back soon!
   

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10. A

    Anne

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on January 11, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our table for our surprise dinner for a dear friend was ready upon our arrival. The service was excellent (thanks again Michelle) and the food was outstanding! Drinks are reasonably priced as well. And they gave our birthday girl a delicious dessert to celebrate! We can’t wait to go back! Thank you Stonewood Grill for helping to make our celebration a complete success!!
    

    Stonewood Grill & Tavern - HeathrowResponded 1 day ago

    Thank you for choosing Stonewood Grill to celebrate such a special surprise dinner! We're thrilled to hear that everything from the service to the food made your evening a complete success. Michelle will be so happy to hear your kind words—we're lucky to have her on our team! It’s wonderful to know everyone enjoyed their meals, especially the Tuscan Chicken, and that the birthday dessert added a sweet touch to your celebration. We can’t wait to welcome you back for more memorable moments! Thank you again for your lovely review!
    

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