Story Anaheim

Review summary

1. J

   Jennifer

   VIP

   Orange County

   2 reviews

   3.0

   2 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   This was my 4th visit to Story since they opened. Excellent service on visit number 3 (shoutout to Vicky). Poor service the other times. Last night the four of us waited 15 minutes at a table in the bar to even be acknowledged by waitstaff. Another 10 minutes to get water and place an order. Food came out before our cocktails, and one drink was missing when they did arrive. Had to ask for water refills a few times during our meal. Asked for ketchup and the runner said he’ll tell our server. At least 5 minutes later still no ketchup for the fries, so we asked another runner who quickly brought it out to us. We brought a bottle of wine to drink and we opened and poured it ourselves since our server was unavailable. All the previous glasses and plates from cocktails and dinner were pushed to the edge of the table and were still there when we left 2.5 hours later. Our server was a really nice guy. We tipped him well even though our service experience was poor. Clearly the restaurant was understaffed ( as it was with our previous visits) but the food was good. I’ll probably go back but have very low expectations for service when I do.
   

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2. E

   Emma

   Las Vegas

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved loved the restaurant The food was amazing and the service was fantastic. The restaurant is beautifully decorated. I will definitely be going back soon.
   

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3. D

   Dolores

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Women’s restroom was out of toilet paper and seat covers.
   

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4. T

   Trony

   Orange County

   4 reviews

   1.0

   4 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   This restaurant has to be the worst experinece I have had. First of all, the atmosphere is horrid. They sat a party of 4 at a bar table...for dinner? Table was not big enough. The place is painted black, I seriously felt as as if I am sitting in a burnt to the ground home looking at the charred walls. eeeekkk. Secondary, the service was the worst. Slow service, and if you ask for something (example extra ketchup), they will leave and not come back, basically forgot about us. We also ordered desert, but the runner dropped off the food and ran off, with no plates or silverware, to then wait another 10 minutes for someone to acknowledge us. Very bad. Never going back. NOT RECOMMENDED!!!
   

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5. t

   tony

   Orange County

   8 reviews

   3.0

   8 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   I went with my wife and son. Felt like the server didn’t expect us to buy drinks or any upcharges. Once that happened the server was not around much. Had to ask for a box and bill 2x. The chicken on the salad was dry and I don’t think they gave us much if any salad dressing. The best part was my kids pizza
   

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6. L

   Leslie

   Orange County

   46 reviews

   4.0

   46 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   I got the eggs Benedict. The bacon was uncooked in places and very little hollandaise sauce. It was extremely hard to cut. I had to keep sawing away on it to cut the English muffin. I’m not too sure why. Then I went into the ladies room, and there was no toilet paper in two of the stalls. I told someone and my friend went in a little later. Still no toilet paper from the two stalls…I get that you were busy. the potatoes I had had a very good flavor and I liked them, but they weren’t really hot. They were just warm. Another person at my table got the Short rib pasta, and that was delicious. The noise level was pretty bad also. It was a very pretty and pleasant setting. The service was pretty good and attentive but had to ask a couple of times for things. I was disappointed as I heard good things and was anxious to try your place. I will give it another try and hope it goes better than today.
   

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7. P

   Perla

   Orange County

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Delicious food and drinks were great. ambiance was great.
   

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8. T

   Tawney

   Orange County

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a delightful experience. A beautiful restaurant with some of the most delicious food. We went for brunch and every dish was perfectly made and reasonably priced. Would highly recommend
   

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9. T

   Tina

   Orange County

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I have had a sinus problem since I left this restaurant. There is a strange incense like smell through the whole restaurant
   

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10. j

    james

    VIP

    Orange County

    7 reviews

    5.0

    7 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Took our staff for lunch and had a wonderful time. Food was delicious and will definately be back for dinner!
    

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