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Sugar Factory American Brasserie - Atlanta, Atlanta, GA

Sugar Factory American Brasserie - Atlanta

3.3
3.3
5639 Reviews
$31 to $50
American

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2 people
7:00 PM
Booked 108 times today
  • Lively
  • Great for creative cocktails
  • Good for special occasions
The Sugar Factory brand is an ever-expanding sweet spot, with multiple stores and restaurants around the country

Created by a team of world-class chefs, the menu selections include everything from pancakes and sweet and savory crepes to salads, burgers and shakes, all available throughout the day.

An expanded dessert menu, including custom ice cream cones, is available at the location. From red velvet to Oreo flavored cones, Sugar Factory American Brasserie provides an unforgettable experience for those with a sweet tooth that needs to be satisfied.


For large party reservations (13 or more) please contact:

atlantaparties@sugarfactory.com
Private dining

Private dining

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Bar / Lounge / Bottle Service
  • Hours of operation
    Mon–Thu 11:00 am–11:00 pm Fri 11:00 am–1:00 am Sat 10:00 am–1:00 am Sun 10:00 am–11:00 pm
  • Phone number
    (470) 428-4395
  • Website
    https://sf3.sugarfactory.com/atlanta-ga
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Private party facilities
    For all Private Event inquiries please email atlantaparties@sugarfactory.com We welcome you to explore our Private Dining options, perfect for any occasion.
  • Private party contact
    Gabrielle Stephens: (470) 428-4395
  • Location
    1080 Peachtree St, Atlanta, GA 30309
  • Neighborhood
    Midtown
  • Cross street
    1080 Peachtree St NE
  • Parking details
    Public Parking Lot, Cross Street is 1080 Peachtree St
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Entertainment, Full Bar, Gender Neutral Restroom, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 5,639 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.3
3.3 based on recent ratings
  • 3.4Food
  • 3.6Service
  • 3.6Ambience
  • 2.9Value

Noise • Moderate

Loved For

  • Atlanta

    Kid-friendly

  • Atlanta

    Kid-friendly

Review summary

AI-generated from verified diner reviews
Sugar Factory American Brasserie in Atlanta offers a vibrant atmosphere with a unique concept focused on sweet treats. However, many reviews highlight "overpriced" menu items and "slow service." While some guests praised attentive servers and "fun drinks," others noted issues with cleanliness and menu availability. Ideal for dessert enthusiasts.

5,639 Reviews

  1. Nemo

    Atlanta1 review

    2.0

    Dined 2 days ago

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 1
    Not worth the hype. I expected a lot more. There were mostly kids and the drinks were overpriced but I expected to pay high but halfway through you can taste the sugar granules it was impossible to finish even with sharing. Bathrooms were dirty and locks wouldn’t work. Food was mid

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  2. OpenTable Diner

    Atlanta1 review

    2.0

    Dined 2 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    Where do I begin with the this one. Decide to have my daughter’s (twins) birthday party at the Sugar Factory. Party of 15+. Issue is that management didn’t plan well for a large party and only had one person attending to the group. Everything took forever, not to mention they forgot my drink and this after I asked about 3 times. Food came out in pieces - again one waitress and she tried her best. This is where management should have stepped in an assign another waiter/waitress. End of the meal, we asked for the cupcakes to be brought out. Instead, they made sure the bill was paid first and when ask if they could clear the table of the dirty dishes (response was - that’s what I am doing). No, you were busy making sure the tab was paid. Overall, the food was subpar at best, the bathrooms were discussing, the floors sticky and the tables were sticky. This was upstairs dining. Sugar Factory will not be seeing me again.

    Is this helpful?

  3. OpenTable Diner

    Nashville1 review

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5
    Very fun energetic restaurant with great staff! The milkshakes were awesome and it’s a fun place to go for a birthday.

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  4. Cricket

    Charlotte1 review

    1.0

    Dined 5 days ago

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 1
    This was not a great experience at all. The place was dirty and the service was subpar. I had to get up to ask for assistance more than once. I will not be returning.

    Is this helpful?

  5. Keshia

    Atlanta5 reviews

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 2
    4. Ambience 5
    Celebrating my daughter’s 10th birthday! I appreciate everyone.

    Is this helpful?

  6. AliciaW

    Coastal Georgia2 reviews

    3.0

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 2
    Honestly not worth the hype. Way overpriced for what you get. I was very underwhelmed with the atmosphere as it is nothing like what I’ve seen from pictures/videos of other locations. Service was okay, kind of slow especially considering it was a Sunday at 11:30 and there was barely anyone there. Food was okay, not worth the price at all. I knew going there it would be expensive but was willing to pay it for the experience but it was underwhelming and disappointing. Restaurant was not the cleanest either. Bathrooms were rough looking. Baseboards against the bar were very dirty. Honestly would not go back

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  7. Kaitlyn

    Alabama1 review

    2.0

    Dined 7 days ago

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2
    Disappointed. Dirty. Took 1hr 20 food. Nice staff.

    Is this helpful?

  8. Natosha

    Unspecified1 review

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service was great thanks to Kennedy. Food came out in a timely manner and energy was high

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  9. Victoria

    Unspecified1 review

    2.0

    Dined 7 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    Service was very poor, server was not knowledgeable about the items on the menu. Food was good but for the money I expected way better service and better energy.

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  10. OpenTable Diner

    Atlanta1 review

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It good for a I did it definitely I would go back if I was in the area

    Is this helpful?

FAQs

Sugar Factory American Brasserie - Atlanta is rated 3.3 stars by 5639 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 108 times today
Google Map for Sugar Factory American Brasserie - Atlanta

1080 Peachtree St, Atlanta, GA 30309

Additional information

  • Cross street
    1080 Peachtree St NE
  • Neighborhood
    Midtown
  • Hours of operation
    Mon–Thu 11:00 am–11:00 pm Fri 11:00 am–1:00 am Sat 10:00 am–1:00 am Sun 10:00 am–11:00 pm
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Bar / Lounge / Bottle Service
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Public Parking Lot, Cross Street is 1080 Peachtree St
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Entertainment, Full Bar, Gender Neutral Restroom, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine
  • Website
    https://sf3.sugarfactory.com/atlanta-ga
  • Phone number
    (470) 428-4395
  • Private party facilities
    For all Private Event inquiries please email atlantaparties@sugarfactory.com We welcome you to explore our Private Dining options, perfect for any occasion.
  • Private party contact
    Gabrielle Stephens: (470) 428-4395
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