Sugar Factory American Brasserie Restaurant

Review summary

1. K

   Kyle

   Philadelphia

   2 reviews

   2.0

   2 reviews

   Dined on November 17, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 1

   Steaks were all overcooked, portions were small and the prices were high. The atmosphere is open to the casino so the setting is more like a cafeteria. The only thing the place is good for is desserts. The waiter was really good however
   

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2. S

   Sherry

   Baltimore

   1 review

   2.0

   1 review

   Dined on November 8, 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 3

   Disappointment with the food. Service was excellent though.
   

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3. S

   Steven W .

   Philadelphia

   1 review

   5.0

   1 review

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience, and great waitress! Great choice for my daughters 16 th birthday
   

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4. E

   ELAINA

   Philadelphia

   7 reviews

   vip
   4.0

   7 reviews

   Dined on October 25, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Fun experience. Good for family gatherings, parties. Selected the filet mignon. Excellent flavor and tenderness.
   

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5. D

   Debbie

   Philadelphia

   1 review

   5.0

   1 review

   Dined on October 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our food was terrific and the portion size was more than enough especially with the banana split. Our waitress was also awesome.
   

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6. m

   maria

   Richmond

   1 review

   5.0

   1 review

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   So I ordered the Cajun chicken pasta. It was amazing. It would be an amazing. It was delicious and my daughter had ordered burger, which was absolutely delicious. We also ordered an alcoholic Bahama drink. That was good as well.
   

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7. CN

   CraigN

   Cleveland

   2 reviews

   1.0

   2 reviews

   Dined on October 5, 2024

   1. Overall 1
   2. Food 2
   3. Service 4
   4. Ambience 4

   The entire Ballys property in Dover should be avoided very poorly run property from all aspects
   

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8. D

   Douglas

   Philadelphia

   1 review

   5.0

   1 review

   Dined on September 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always get the filet, mashed potatoes, and green beans. My husband got the New York Strip and Fries. Both were cooked perfectly. My husband got the filet and lobster with mashed potatoes and green beans two weeks ago and he said that was great.
   

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9. J

   Jania

   Atlantic City

   1 review

   5.0

   1 review

   Dined on September 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful time with great food and good Ambiance. I would definitely go back again
   

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10. S

    Sheri

    Philadelphia

    2 reviews

    3.0

    2 reviews

    Dined on September 15, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2

    Music was too loud, although it seemed to quiet down a bit as more patrons came in. The lighting was so bright. Food was ok. My dining partner's omelet was filled with a lot of ham. It was fun seeing all of the crazy sugary concoctions other people ordered. Other diners were taking pictures of others food!
    

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