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Sugar Factory - Boston, Boston, MA

Sugar Factory - Boston

3.7 (501)
$31 to $50
Contemporary American
101 S. Market St, Boston, MA 02109

Make a reservation

2 people
SunMonTueWedThuFriSat
7:00 PM
Booked 22 times today

About this restaurant

  • Great for creative cocktails
  • Good for special occasions
  • Kid-friendly
The Sugar Factory grows with the opening of our newest candy and dining experience in Boston! Located near Famed Faneuil Hall & Quincy Market Place, this location will encompass both the traditional Sugar Factory Menu and experience, with the addition of our ultra exclusive Pink Room and gorgeous in door outdoor feel.
Our signature lineup of delicious desserts, outrageous cocktails and scrumptious entrees are inviting you to join us!
We look forward to serving you at 101 South Market Street, Boston MA 02109

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Hours of operation
    Mon–Thu 11:30 am–10:00 pm Fri 11:30 am–11:00 pm Sat 9:30 am–11:00 pm Sun 9:30 am–10:00 pm Brunch Sat, Sun 9:30 am–2:00 pm
  • Phone number
    (857) 317-4793
  • Website
    http://boston.sugarfactory.com/
  • Payment options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. you can contact our Events Department at bostonparties@sugarfactory.com <br />We can host onsite and offsite events. Our Pink Cafe offers guests an exclusive and private space host an event.
  • Private party facilities
    Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, has opened its first Boston location reservations via OpenTable. The celebrity-endorsed, world-famous celebration destination known for its sweets and treats is located in Bostons famous Quincy Market! We look forward to serving you! 101 Market Street, Boston
  • Private party contact
    our Private Dining Coordinator: 0000000000
  • Location
    101 S. Market St, Boston, MA 02109
  • Neighborhood
    Brighton
  • Cross street
    Congress St, Chatham St and State Streets all run close to location.
  • Parking details
    Public Lot
  • Public transit
    State T Station 200 Washinton Street; Haymarket T Station 136 Blackstone Street; Aquarium T Station 183 Atlantic Ave and State Street
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Full Bar, Late Night, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Private dining

Menu

View menu on restaurant's website

What 501 people are saying

Sugar Factory - Boston reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.7
3.7 based on recent ratings
  • 3.6Food
  • 3.5Service
  • 3.9Ambience
  • 3.2Value

Noise • Moderate

Loved For

  • Boston

    Kid-friendly

Review summary

AI-generated from verified diner reviews
Sugar Factory - Boston offers a vibrant and festive atmosphere, ideal for celebrations. Guests highlight an "amazing" service experience and "delicious" drinks, particularly the "extravagant milkshakes." While some reviews suggest room for improvement in food temperature and service speed, the overall ambiance and unique experience make it worth a visit for special occasions.
501 Reviews

  1. Takara

    Greater Boston2 reviews

    5.0

    Dined 3 days ago

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5
    We celebrated my daughter’s 6th birthday at the Sugar Factory in Boston and had an unforgettable time! From the moment we walked in, the vibe was fun, vibrant, and perfect for kids (and kids at heart!). The staff was kind and made her feel extra special. She loved her huge candy-themed drink and colorful rainbow sliders — and of course, all the photo ops were a hit with our matching outfits! The restaurant is beautiful, playful, and full of energy. If you’re looking for a cute and colorful place to make memories, especially for a birthday celebration, Sugar Factory is a top pick. We’ll definitely be back!

    Is this helpful?

  2. Jason

    Greater Boston4 reviews

    5.0

    Dined on May 11, 2025

    1. Overall 5
    2. Food 2
    3. Service 5
    4. Ambience 5
    We were sat on time!! Food wasn’t that good. Not hurrie to go back.

    Is this helpful?

  3. Julie

    Greater Boston1 review

    2.0

    Dined on May 11, 2025

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3
    Reservation was for 8, we didn’t get sat until 8:55. No one apologized, and the servers were acting like our group was a burden.

    Is this helpful?

  4. Matt

    Greater Boston1 review

    1.0

    Dined on May 10, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The food was extremely overpriced, and the service was deplorable. We had to re-order our dessert, which had already been placed once before. We had to order milk for our child 3x before if it came to the table. The lemons that we requested for our waters never came; we had to go up to the bar to order them. I would not suggest this place, and we will not be returning.

    Is this helpful?

  5. Adrian

    Greater Boston1 review

    3.0

    Dined on May 4, 2025

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 4
    The drinks were cool. That's it. The food was just ok, and some of the food we ordered was missing several toppings/things that go with it. Our server didn't check back in so we could tell them either. You're definitely paying for the experience and photos.

    Is this helpful?

  6. jennifer

    Greater Boston1 review

    1.0

    Dined on May 3, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The food was awful. I ordered a grilled cheese. It came out cold. I asked to please get me a new one. The waiter came back and said I threw butter on it and microwaved it! The bathroom was dirty. I would never go back.

    Is this helpful?

  7. Chantelle

    Greater Boston1 review

    2.0

    Dined on May 3, 2025

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 2
    Was too many birthday celebrations. They should NOT do the singing. It happens literally every 5 minutes. Our waiter was not very attentive.

    Is this helpful?

  8. Amy

    Greater Boston2 reviews

    5.0

    Dined on May 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was the perfect place for a birthday celebration!

    Is this helpful?

  9. kevin

    Greater Boston8 reviews

    3.0

    Dined on April 26, 2025

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 3
    We went during a non busy time. Out drinks came out late, same time as food. Our fries were cold. Expected better especially at non peak time.

    Is this helpful?

  10. Lauren

    Miami - Dade2 reviews

    1.0

    Dined on April 25, 2025

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    Bathrooms were dirty, service was extremely slow. Food came out luke cool. Very expensive for quality. Wouldn’t go back any time soon.

    Is this helpful?

FAQs

Sugar Factory - Boston offers takeout which you can order by calling the restaurant at (857) 317-4793.

Sugar Factory - Boston is rated 3.7 stars by 501 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. Greater Boston
  4. Boston
  5. Brighton

Make a reservation

Booked 22 times today
Google Map for Sugar Factory - Boston

101 S. Market St, Boston, MA 02109

Dining areas

Additional information

  • Cross street
    Congress St, Chatham St and State Streets all run close to location.
  • Neighborhood
    Brighton
  • Hours of operation
    Mon–Thu 11:30 am–10:00 pm Fri 11:30 am–11:00 pm Sat 9:30 am–11:00 pm Sun 9:30 am–10:00 pm Brunch Sat, Sun 9:30 am–2:00 pm
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Public Lot
  • Public transit
    State T Station 200 Washinton Street; Haymarket T Station 136 Blackstone Street; Aquarium T Station 183 Atlantic Ave and State Street
  • Payment options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Full Bar, Late Night, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Website
    http://boston.sugarfactory.com/
  • Phone number
    (857) 317-4793
  • Catering
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. you can contact our Events Department at bostonparties@sugarfactory.com <br />We can host onsite and offsite events. Our Pink Cafe offers guests an exclusive and private space host an event.
  • Private party facilities
    Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, has opened its first Boston location reservations via OpenTable. The celebrity-endorsed, world-famous celebration destination known for its sweets and treats is located in Bostons famous Quincy Market! We look forward to serving you! 101 Market Street, Boston
  • Private party contact
    our Private Dining Coordinator: 0000000000
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