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Sugar Factory - Boston, Boston, MA

Sugar Factory - Boston

3.7
3.7
405 Reviews
$31 to $50
Contemporary American

Make a reservation

2 people
7:00 PM
Booked 40 times today
  • Kid-friendly
  • Great for creative cocktails
  • Good for special occasions
The Sugar Factory grows with the opening of our newest candy and dining experience in Boston! Located near Famed Faneuil Hall & Quincy Market Place, this location will encompass both the traditional Sugar Factory Menu and experience, with the addition of our ultra exclusive Pink Room and gorgeous in door outdoor feel.
Our signature lineup of delicious desserts, outrageous cocktails and scrumptious entrees are inviting you to join us!
We look forward to serving you at 101cSouth Market Street, Boston MA 02109

Order delivery or takeout

Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Hours of operation
    Mon–Thu 11:30 am–10:00 pm Fri 11:30 am–11:00 pm Sat 9:30 am–11:00 pm Sun 9:30 am–10:00 pm Brunch Sat, Sun 9:30 am–2:00 pm
  • Phone number
    (857) 317-4793
  • Website
    http://boston.sugarfactory.com/
  • Payment options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. you can contact our Events Department at bostonparties@sugarfactory.com <br />We can host onsite and offsite events. Our Pink Cafe offers guests an exclusive and private space host an event.
  • Private party facilities
    Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, has opened its first Boston location reservations via OpenTable. The celebrity-endorsed, world-famous celebration destination known for its sweets and treats is located in Bostons famous Quincy Market! We look forward to serving you! 101 Market Street, Boston
  • Private party contact
    our Private Dining Coordinator: 0000000000
  • Location
    101 S. Market St, Boston, MA 02109
  • Neighborhood
    Brighton
  • Cross street
    Congress St, Chatham St and State Streets all run close to location.
  • Parking details
    Public Lot
  • Public transit
    State T Station 200 Washinton Street; Haymarket T Station 136 Blackstone Street; Aquarium T Station 183 Atlantic Ave and State Street<br />
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Full Bar, Late Night, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 405 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.7
3.7 based on recent ratings
  • 3.6Food
  • 3.7Service
  • 4Ambience
  • 3.3Value

Noise • Moderate

Loved For

  • Boston

    Kid-friendly

Review summary

AI-generated from verified diner reviews
Sugar Factory - Boston offers a lively atmosphere perfect for celebrations! Guests rave about the "fun ambiance" and "eye-popping desserts." The drinks are a highlight, though they can be pricey. While the food receives mixed reviews, the vibrant setting and unique photo opportunities make it a must-visit for special occasions.

405 Reviews

  1. Kim

    Greater Boston

    1 review

    2.0

    1 review

    Dined 1 day ago

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 4
    Very disappointed went for brunch with a handicapped person and elevator was out Then meal served cold and a key ingredient missing with the monte Cristo so they gave me strawberry compote .. sent back.. very sad was looking forward to a great day bit was not meant to be..

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  2. Brandon

    Greater Boston

    7 reviews

    1.0

    7 reviews

    Dined 2 days ago

    1. Overall 1
    2. Food 2
    3. Service 3
    4. Ambience 1
    Made a 5pm resy and got there a little early. We were told it would be a few minutes, no problem. Went back to the hostess stand at 5pm and was told it would be another 30 mins. Wtf is the point of having a reservation? I read all the reviews ahead of time and knew it was coming - there was another group of 12 that ended up walking out, multiple other groups followed suit that had resys. Our waitress once we got Sat was great, food was avg - you aren’t there for food, the desserts were off the charts good….wish you could just go there for that! Their drinks suck for the price.

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  3. Rita

    Greater Boston

    2 reviews

    5.0

    2 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I had a wonderful time 😃I would definitely go back

    Is this helpful?

  4. Marie

    Greater Boston

    8 reviews

    5.0

    8 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a fabulous night celebrating! The restaurant was decorated beautifully, the staff was wonderful and the food was delicious! Can’t wait to go back!

    Is this helpful?

  5. saira

    Greater Boston

    2 reviews

    1.0

    2 reviews

    Dined on November 16, 2024

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 1
    Our reservations were at 8 PM. We arrived five minutes early. Didn’t get seated until 20 minutes after our reservation….. once we did get seated. No one came over for a while… then we get our table to moved so we end up waiting 30 minutes for our drinks to arriv…. Throughout the whole thing it was waiting game… it was my birthday so it did not feel special at all… I just think they have too many guests... Not enough workers. Food was 10/10

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  6. Ashley

    Greater Boston

    1 review

    1.0

    1 review

    Dined on November 16, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Went for my daughter’s 13th birthday… Awful! Food, service, etc. Will never be back!

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  7. kate

    Greater Boston

    9 reviews

    vip
    3.0

    9 reviews

    Dined on November 11, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4
    Kids love going there but the food is so overpriced for what it is and the service is always absolutely horrible. It has so much potential but just falls short everytime

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  8. Nadirah

    Greater Boston

    4 reviews

    2.0

    4 reviews

    Dined on November 11, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    They need to redesign the menu for easy visibility. The appetizer platter was good value but some of the food was cold. The drinks were watered down and did not reflect the picture on menu. Overall they get a 2 stars. I have enjoyed this restaurant in other locations.

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  9. Jen

    Naples

    31 reviews

    vip
    1.0

    31 reviews

    Dined on November 5, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1
    Food was horrible and the wait was so long even though the restaurant was practically empty. Our server was pleasant and tried his best but the experience was so underwhelming.

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  10. Joanna

    Greater Boston

    1 review

    2.0

    1 review

    Dined on November 3, 2024

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 5
    The venue is visually appealing, with stunning décor that captivated the children. However, the food was quite disappointing. We ordered a flatbread Margherita pizza, which arrived cold and required us to send it back. The menu indicated it would feature pesto sauce and olive oil, neither of which was present, leading to further dissatisfaction. The chicken wings were also underwhelming, though the kids did enjoy their milkshakes. Despite having made a reservation for a birthday celebration, I still needed to remind the staff of the occasion. Overall, I found this place to be overrated and do not plan to return.

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FAQs

Sugar Factory - Boston offers takeout which you can order by calling the restaurant at (857) 317-4793.

Sugar Factory - Boston is rated 3.7 stars by 405 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 40 times today

Order delivery or takeout

Google Map for Sugar Factory - Boston

101 S. Market St, Boston, MA 02109

Additional information

  • Cross street
    Congress St, Chatham St and State Streets all run close to location.
  • Neighborhood
    Brighton
  • Hours of operation
    Mon–Thu 11:30 am–10:00 pm Fri 11:30 am–11:00 pm Sat 9:30 am–11:00 pm Sun 9:30 am–10:00 pm Brunch Sat, Sun 9:30 am–2:00 pm
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Public Lot
  • Public transit
    State T Station 200 Washinton Street; Haymarket T Station 136 Blackstone Street; Aquarium T Station 183 Atlantic Ave and State Street
  • Payment options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Full Bar, Late Night, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Website
    http://boston.sugarfactory.com/
  • Phone number
    (857) 317-4793
  • Catering
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. you can contact our Events Department at bostonparties@sugarfactory.com <br />We can host onsite and offsite events. Our Pink Cafe offers guests an exclusive and private space host an event.
  • Private party facilities
    Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, has opened its first Boston location reservations via OpenTable. The celebrity-endorsed, world-famous celebration destination known for its sweets and treats is located in Bostons famous Quincy Market! We look forward to serving you! 101 Market Street, Boston
  • Private party contact
    our Private Dining Coordinator: 0000000000
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