Sugar Factory - Cherry Hill

Sugar Factory - Cherry Hill reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Chris

   Philadelphia2 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   They messed up on two of our orders, and waitress forgot to bring my drink. Waitress dod not regularly check on our table. The atmosphere and desserts were good but very expensive…$5 for a small glass of coke and $5 to upgrade my fries to onion rings!
   

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2. S

   Sierra

   Philadelphia1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you so much for this special event for my daughter’s birthday. She really enjoyed herself.
   

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3. L

   Lisandro VIP

   New York City8 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Great service, too expensive for the quality of products
   

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4. S

   Sherri

   New Jersey2 reviews

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere. Perfect for birthday celebrations! Food was fresh and served hot. Drinks were excellent highly recommend the mimosa flight!
   

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5. OT

   OpenTable Diner

   Philadelphia1 review

   2.0

   Dined on March 22, 2025

   1. Overall 2
   2. Food 5
   3. Service 4
   4. Ambience 1

   We arrived just before 7 for our 7 pm dinner reservation. We were not seated until 745. The tables are extremely close together. The place was overcrowded and too loud. Our server Jamara was the only saving grace, she was excellent. However, we will not be back.
   

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6. A

   Amanda

   New Jersey1 review

   1.0

   Dined on March 22, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had a reservation at 6:00 but weren’t seated until after 7:00. The manager was nice and offered us a free appetizer but it was beyond frustrating when we were there to celebrate my son’s birthday. We didn’t even stay for dessert because we were tired of waiting. We paid over $100 for what I feel like was not worth it. We will not be back again and I will be sharing with friends and family that this place is not worth it.
   

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7. G

   Gianna

   New Jersey1 review

   5.0

   Dined on March 21, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our waiter was absolutely incredible- he handled our party of 15 on his own and was phenomenal . Such a great night!
   

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8. A

   Amanda

   New Jersey1 review

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had very good experience. It’s my first time there and everything looks amazing. The food is very good, excellent prince for the quality food. I loved and recommend of course.
   

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9. KA

   KayArt

   Philadelphia3 reviews

   2.0

   Dined on March 16, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   I had a 8:30pm reservation and wasn’t seated until 9:30pm. No one even apologized for the wait time.
   

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10. S

    Sharon

    New Jersey1 review

    5.0

    Dined on March 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I don’t think the food was any better than maybe Red Robin for the price that’s charged. It the staff was excellent! Not sure why party rooms aren’t blocked off but for the first time it wasn’t bad.
    

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