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Sugar Factory - Cherry Hill, Cherry Hill, NJ

Sugar Factory - Cherry Hill

3.8
3.8
295 Reviews
$31 to $50
Contemporary American

Make a reservation

2 people
7:00 PM
Booked 28 times today
  • Kid-friendly
  • Good for special occasions
  • Good for groups
Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands in New Jersey with their new Cherry Hill location, opening to the public in fall 2021. The family-friendly, high-energy, celebration destination known for its sweets and treats will be located in the Garden State Park Town Center at 923 Haddonfield Rd, Suite A. The world-famous restaurant promises a memorable experience for kids, adults and everyone in between.

“We are excited to introduce our high-energy, sweet restaurant to the residents of Cherry Hill, New Jersey, the city is the perfect fit for our family-friendly brand. From our colorful and vibrant dishes, to our over-the-top desserts, every moment at Sugar Factory Cherry Hill will offer guests an extremely memorable and instagrammable experience from the minute they walk in to the minute they leave.”

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Happy Hour Mon–Fri 4:00 pm–7:00 pm
  • Phone number
    (856) 336-0101
  • Website
    https://sf1.sugarfactory.com/cherry-hill-nj
  • Dress code
    Smart Casual
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. You can contact our Events Department at cherryhillparties@sugarfactory.com or call (856) 336-0101.

Offers

  • Sugar Factory Happy Hour

    Multiple dates available
    Sun - Thu - 4:30 PM - 9:45 PM,Fri - Sat - 4:30 PM - 10:45 PM
    Sugar Factory celebrates the happiest hours of the day with our amazing Happy Hour! Relax and enjoy our some signature beverages and select food items at a special price to end your day perfectly! Monday - Friday 4pm-7pm Please note Happy Hour is served in our Bar and Patio areas, seating is 1st come 1st serve. We DO NOT accept reservations for Happy Hour:)

    Sugar Factory Happy Hour Photo

Menu

View menu on restaurant's website

What 295 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 3.4Food
  • 3.8Service
  • 4Ambience
  • 3.3Value

Noise • Moderate

Loved For

  • Camden

    Kid-friendly

  • Camden

    Innovative

  • Camden

    Lively

  • Camden

    Most Booked

Review summary

AI-generated from verified diner reviews
Sugar Factory - Cherry Hill offers a vibrant atmosphere perfect for celebrations, especially birthdays. Guests appreciate the "fantastic service" and "delicious drinks," making it a memorable spot for special occasions. While some find it "overpriced" and service inconsistent, the fun theme and appealing cocktails are highlights for many visitors.

295 Reviews

  1. Brian

    Philadelphia

    3 reviews

    1.0

    3 reviews

    Dined 2 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Walked out after 15 minutes. First red flag was when we didn’t get greeted for 10 minutes and the hostess was also the bartender and the busboy. The employees look like they were being held against their will to work there. What at a disappointment.

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  2. Ciara

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on December 14, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    My son had a blast so that’s all that matters….prices were kinda crazy but YOLO… the wings were the best part along with the drink. Would go back just for wings and a drink

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  3. Jonathan

    Philadelphia

    9 reviews

    2.0

    9 reviews

    Dined on December 12, 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 3
    Very goodatmosphere here, BUT the food was absolutely horrendous. I do not usually do this but the food might've been the worst food I have had out in quite some time. The spinach and artichoke dip was watery and flavorless. The flat bread pizza was inedible, overcooked cheese, oily, just terrible. The fries were mediocre at best. The fish and chips were tasteless. I would suggest that you go eat somewhere else and then come here to grab a specialty drink and a milkshake which is the only thing they get remotely right.

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  4. Derrika

    New York City

    1 review

    2.0

    1 review

    Dined on December 8, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4
    I recently visited Sugar Factory, and unfortunately, it was a disappointing experience. Despite having a reservation, the wait time was long. The food was underwhelming, and the service was even worse. Our server was rude, and it took forever to receive our food, even longer to get the bill. Overall, the customer service was terrible. This will definitely be my first and last time dining here.

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  5. Bill

    Philadelphia

    3 reviews

    3.0

    3 reviews

    Dined on December 7, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 5
    My 16 yo loved it and that’s what it’s all about.

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  6. Tiffany

    Philadelphia

    2 reviews

    3.0

    2 reviews

    Dined on December 1, 2024

    1. Overall 3
    2. Food 1
    3. Service 2
    4. Ambience 5
    Was very disappointed. It took a long time for a waiter to come to our table and there were way too many gnats flying around, even the waiter was swatting them away. Didn’t stay pass the water being brought to our table.

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  7. JERMAINE

    Philadelphia

    7 reviews

    1.0

    7 reviews

    Dined on November 30, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    First we waiting 10 minutes just for someone to approach us and seat us with a reservation. Mind you the place was not busy at all. Secondly we ordered sodas.. and what we thought was condensation on the glasses turned out to be some sort of grime (possibly from not being washed properly). Lastly after reading $22 for a couple of chicken tenders and $46 for a mixed drink we decided The Sugar Factory was not going to be the place to enjoy our evening! So while waiting for our server to return we decided to let another passing employee know we were leaving. Probably will not be returning to Cherry Hill Sugar Factory! To expensive, not comfortable and not well kept

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  8. Tiana

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on November 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a reservation and we still ended up waiting 40 mins which was the downside but otherwise our waiter was awesome and so was the food. The only suggestion I have is to add red onions and cilantro to the barria nachos and they will be perfect!!!

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  9. Howard

    Atlantic City

    1 review

    5.0

    1 review

    Dined on November 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    As always the Sugar Factory never disappoints. This new restaurant was a little tight but still had a great time. We got there early (5pm) so that we could do some shopping in the stores near by, the food and drinks was great

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  10. Nassor

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on October 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My family and I had an amazing experience! Also, our waiter was phenomenal!

    Is this helpful?

FAQs

Sugar Factory - Cherry Hill offers takeout which you can order by calling the restaurant at (856) 336-0101.

Sugar Factory - Cherry Hill is rated 3.8 stars by 295 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 28 times today

Order delivery or takeout

Google Map for Sugar Factory - Cherry Hill

931 Haddonfield Rd, Cherry Hill, NJ 08002-2734

Dining areas

Additional information

  • Neighborhood
    Cherry Hill
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Happy Hour Mon–Fri 4:00 pm–7:00 pm
  • Price
    $31 to $50
  • Cuisines
    Contemporary American, Dessert, Bar / Lounge / Bottle Service
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Late Night, Patio/Outdoor Dining, Takeout, Weekend Brunch, Wheelchair Access
  • Website
    https://sf1.sugarfactory.com/cherry-hill-nj
  • Phone number
    (856) 336-0101
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. You can contact our Events Department at cherryhillparties@sugarfactory.com or call (856) 336-0101.
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