Sugar Factory - Tampa

Review summary

1. J

   Joseph

   Tampa

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Server was very upbeat and attentive but that was the best part of our dinner. Had the Caprese salad and the mozzarella was hard, the artichoke dip had no flavor and looked like mush. For the main course had the 12oz ribeye and the fish and chips. Wife loved the fish but the chips was a large basket of shoe string fries. Order my steak med-rare and it came out well done and thin. Had a better steak for a cheaper price elsewhere
   

   Is this helpful?

2. J

   Justin

   Atlantic City

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 2

   Food tasted great. Way too many options to choose from. You need to sift through the menu prior to coming. We waited almost an hour for our food and they forgot our appetizer. Ended up taking that off and never getting. Waitress was awesome. She just had to much on her plate that caused her from checking in on the food. Overall, a one time okay experience, but may not go back.
   

   Is this helpful?

3. M

   Miguel

   Tampa

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Tables are too close, food was verry good except for the mash potato.
   

   Is this helpful?

4. N

   Natalie

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Truly I have gone here three years and a row for my birthday and it truly gets better and better. They made the birthday so fun and even my guest had fun. And it’s very rare for my guest to actually enjoy dinner. So thank you again and thank you for making every year a year to remember!
   

   Is this helpful?

5. T

   Tiffani

   VIP

   Tampa

   3 reviews

   5.0

   3 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely love the sugar factory. The service is phenomenal and the food is super tasty. We enjoyed our huge drink with candy. We had a great time.
   

   Is this helpful?

6. S

   Sheri

   Jacksonville

   6 reviews

   3.0

   6 reviews

   Dined on February 6, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   This was my first visit to The Sugar Factory and I think that it will be my last. The service was good. Overall the food was good but not great. The portions are large but lack flavor. The women at the table next to us wanted a scoop of ice cream with hot fudge but were told the scoop only comes with whipped cream. To get the hot fudge they were told to order the sundae which of course costs more. This is one reason that I didn’t order dessert. It’s mind-boggling that the restaurant could not accommodate a request for hot fudge. It seems that the restaurant prides itself of being over the top with regards to drinks and ice cream. But for a good meal, I think that I’ll go elsewhere.
   

   Is this helpful?

7. T

   Theresa

   Detroit

   23 reviews

   5.0

   23 reviews

   Dined on February 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came here for my husband's birthday and the bartender Alexandria was fantastic. Great food and service
   

   Is this helpful?

8. L

   Leyla

   Chicago

   1 review

   5.0

   1 review

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was surprisingly good and the drink are amazing. The atmosphere is great. It’s a great place for a birthday dinner! Highly recommend.
   

   • 

   Is this helpful?

9. M

   Michelle

   Orlando

   1 review

   2.0

   1 review

   Dined on January 31, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   The waiter came over to let us know he is there for questions. Tok him another 10 min to come back. Wasn’t busy at all. Now I rated this place blah due to the pictures behind us and a mirror is dirty and had several spider webs. Noticed this half way thru our meal. For the price u pay u think things would be more tidy
   

   1 person found this helpful

10. K

    Kristopher

    Tampa

    1 review

    5.0

    1 review

    Dined on January 31, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My daughter and I made a 1.5hr drive to eat here, and it was well worth it. The staff is top notch. The food is amazing and the drinks of course are the main attraction.
    

    Is this helpful?